Chicago >Beauty > Maxine
712 N Rush St, Chicago, IL | Directions 6061141.895396 -87.625517
Neighborhoods: Near North Side, Central
Jasen James is a color master at this stark white and super-friendly Gold Coast salon.
I am a hair loyalist, so when I switched from my salon of 8 years to Maxine, that's saying a lot. Maxine (and her expert colorists/stylists Hans and Blue) are the best of the best.
I don't write too many reviews, but the experience was so counter to what I see on other sites that I felt I had to, as it seems it's being misrepresented by people who are evaluating the atmosphere and not the quality of the services. I walk by Maxine on my way to work and having newly moved back to Chicago to find my favorite hairdresser at a different salon had moved cities, I decided to try something new. I asked that they recommend someone familiar with curly hair cutting and then booked an appointment. We went through a prelim consult, I told her exactly how my hair behaves and needs to be cut, and she seemed to get it. I went and got shampooed, which was where it started to go horribly awry. The girl splashed shampoo all over my neck, which got on my sweater, and she told me she'd wipe it off when she was done. One of my favorite parts of going to a nice salon is the shampoo, since it's usually very massage-like, but not here. I almost left after that (with a stain on my sweater and shampoo on my neck and in my ears), but I stayed. The stylist was great, personable, friendly, has experience, yet ignored virtually everything I told her about my hair. To add insult to injury, she cut an additional 2 inches off past what I told her I was comfortable with, clearly not factoring in how much shorter my hair would be when it curled. On top of all that, she cut my hair all one length, which one NEVER EVER does to curls. Ever. Period. She cut a few strange "layers" as she called them, straightened it, and I was done (the blowout was nice, I'll give her that). I had a hunch it was exactly what I didn't want, but it's hard to tell without seeing it curly, so I went home, wet it, and confirmed. It's easily the worst haircut I've ever had, and it's so short that I can barely do anything with it. I called and spoke to the receptionist, who was lovely (as all the staff were), and booked for a redo 3 days later. The re-do was good, but little things like the fact that she cut and combed my hair with very old, dirty looking utensils and that used a Conair difuser on the blow-dryer that kept falling apart and hitting me on the head when she dried my hair were just very off-putting to me. The final piece of this is that they charged for a glass of wine. For a $100 haircut, I expect professional shampooers, complimentary beverages, alcoholic and non, state-of-the-art styling implements (not piles of used, dirty curling irons and hair brushes) and stylists who participate in continuing education (or at least listen to the client, who knows her hair very well and was very specific). While the facade is lovely, and it certainly appears to be very chic and state-of-the-art and there are lots of magazine articles touting their expertise, I found this to be a huge disappointment that's now cost me $140, 2 hours of my time, and will result in me having to wear my hair back for at least 3 months, which is beyond upsetting. I really wish I'd followed my instincts and walked out after the shampooer carelessly sloshed product all over me without batting an eyelash.
Not very clean or hygenic – This place needs a visit from Tabitha
Worst salon in the city – I am so thankful that Diana and Shelley are no longer at Trio
When Philip was on vacation I had to go to Diana and she was awful. She books 5 clients an hour and does a full highlight in 15 min. using only bleach. Her highlighting is like a frost job like from the 70's.
Even the people who shampoo hair laugh at Diana's work.
I think that Maxine's took all the losers from Alex at Trio.
Blue and Reese are a dynamic duo!!! – These guys really know how to make a girl feel as beautiful as they can make her look! I have never been so happy with my hair until Reese began cutting it. He knows how to layer longer hair without chopping it to shreds and it's never been easier for me to do at home. Blue does my color, and I can't even tell you how natural and healthy my hair looks, a difficult feat for someone with long, blonde-highlighted hair. I will never see anyone else again, because these guys just "get" it.
How to get great hair! – I cannot say enough good things about Tina Deeke - not only has she brought my hair back to shiny, glossy condition, but Tina has the most amazing eye for skin tone and color. I have been through single process browns to highlighted warm toffees with smooth dashes of caramel. Every time Tina got the tone just right for my skin and eyes. She truly is a find! One of Tina's secrets is that she tells you honestly what is possible and what wouldn't work. So she listens to her clients but makes sure they profit from her expertise to find the solution that achieves what they want but within a natural range.
Maxine runs one of the best salons in Chicago. Technically, the staff is among the best trained in the country. They are always off to national and international events to learn the latest. And Maxine is a test salon for Kerastase, first out with the latest innovations. The support staff is wonderful and the service is personal, cheerful and flexible.
If Maxine was in NY you would need a waiting list to get in! We are lucky to have them in Chicago. When we lived in California I would go back to Chicago for haircuts with Bob and I have girlfriends from Boston and San Francisco who plan their flights so they may stop-over in O'hare and make a quick dash to Maxine.
wonderful place – I have been a client for 6 years. I am extremely picky about my hair, especially color... My colorist always gets it right, perfect highlights every time. I highly recommend Tina or Brooke for highlights, these two are amazing.
great up-do's – Over the past few years I have been in SEVERAL weddings and have had SEVERAL awful up-do's. But, the girls at Maxine did such a great job with the wedding I was in. Becca, Elizabeth, Bridget and Adrianne made sure we all were looking fabulous and I don't think a single hair moved out of place the whole night! We all will definitely back as regulars!!! Thanks girls!!
nice place, ok haircut – A friend of mine recommended this place since I needed a quick trim and my regular stylist is in NYC. I wanted to get the appointment with Adrianne, but unfortunately she was out, so I got Bridgitte. I asked to have 2 inches trimmed off the ends, ended up with 3+ inches shorter hair. I basically went from having long hair to having mid-length hair. Not what I asked for.
The place is nice and clean and tea/coffee that is served is a nice touch but I am afraid I won't be going back. At least not for a haircut to Bridgette.
Josh and Patricia are the BEST – I have been seeing Josh for my highlights and Patricia for my cuts for almost 2 years and I have never been disappointed. When you walk into the salon you are greeted by very friendly staff who direct you towards a room where you can put your coats and other belongings. You are then directed towards the comfortable waiting area where they provide coffee, tea, water, etc. and good magazines to read. I have never waited longer than 15 minutes for my stylists. Both of the stylists I see are very professional. Josh is extremely sweet and friendly. When I give him an idea of how I want my hair to look he always listens intently and gives me exactly what I was hoping for. Now when I go and see him I just ask him to to do something that would look good and it always turns out perfectly. Patricia is very talented and fun. I have never been disappointed by my haircuts, they are always perfectly executed and they look great with my type of hair. I went in one time hoping for a cut that would be fun and easy to take care of, and she went above and beyond my expectations. Maxine salon is very versatile, everyone will have a great experience!
Patricia - wonderful stylist – I highly recommend Patricia at Maxine for a haircut. She is a wonderful stylist and can assist you with getting the best haircut for your hair type and face shape.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Maxine on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.