Great Service, Great Prices, Great Selections.
If the ?poor reviewer? is the gentleman with a teenage boy who was in the Cary Shop two Saturday mornings before Christmas, I am surprised at his review. I was in the shop when he came in. The store was crowded; each of the staff was assisting several customers. I remarked to my daughter how well everyone was being attended too. The ?Poor Reviewer? had 2 staff and sometimes 3 staff assisting him and the teenager (who appeared to be making a purchase separate from the adult) a good bit of the time. I left and came back with another daughter to do Christmas shopping less than an hour later and he was still there and still with 2 and 3 staff members. While he might have assumed the Assistant Manger was not focused was it because she couldn?t give him a discount? I compliment her for being focused on the entire Store, ensuring all customers were being assisted including assisting to him. I was surprised when he walked out of the store after all that time!
Between my wife, mother and mother-in-law; I have spent way over what this gentlemen intended on spending on Pandora alone, plus other gifts and have never considered demanding a discount. The store selections are excellent and the staff has been way above the type of personnel you have in the major department stores. I normally do not do Mall store shopping mainly because the staff acts as if you are doing them a favor by being their store. Not so at Carolina Silver! They are always willing to offer suggestions and assist. If Carolina Silver doesn?t have it, they are more than willing to do special orders if possible. To sum this up, Carolina Silver understands what a customer is and for that I thank you!
Wife's Favorite Silver Store--and therefore "Mine".
My wife switched to almost exclusively silver jewelry a few years back and found this GEM of a silver store. The gracious and helpful ladies at The Carolina Silver Company have learned her personal tastes--which makes my shopping a lot easier as they pass it on to me. Wow, now that's personal service! ! They have helped me with many birthday, anniversary, and Christmas presents over the last 2 years, as well as non-jewelry silver gifts for others on my list (great selection of both).
And guys, the staff are always very friendly and patient in explaining and displaying items to me (a neophite in the silver world who did not even know what a Pandora's Box was). Then, they even package it nicely!! My only worry now is what can I find for the little lady after I get her Pandora's Box completed!!!
Best service around. My family and I have shopped at Carolina Silver Co. for years now and have never been dissappointed by the service, selection, or prices. Nearly every person who works there has assisted us with a purchase at some point, and we have always had a good experience. The prices are kept low, the employees enjoy their job, and there isn't a better selection of quality silver jewelry and gifts around. While they are busy during the holiday season, when they get to you in line you are their first priority until you walk out that door. Their collection of pandora jewelry, despite what the last reviewer said, is not only priced as reasonably as possible-but their selection is incredible. Unfortunately, I looked at the website referenced by the other reviewer and the prices there are no better than those at Carolina Silver, so I believe he was mistaken on that. In fact, if you do your research on Pandora, you will have your license to sell it revoked if you sell it at a discounted price. At any rate, our family Ioves this store and will continue to shop there for years to come.