310 Highroad Drive, Charlotte, NC | Directions 2826235.324382 -80.735066
Neighborhoods: University City North
The management at this complex is ABSOLUTELY HORRIBLE. HVAC system was not working properly in the winter months causing it to be freezing in the living area. Management refused to assist until I got City Inspection involved. After getting City Inspection involved, they still didn't assist me for another 2 weeks. By the time they came to assist, it was about 65 degrees outside. Because it was so warm outside, the HVAC system didn't have to work too hard to keep my house warm, making the system seem functional. The claim is still under investigation.
Bottom line: As a manager, it should be your number 1 goal to keep your residents comfortable and happy. If a resident pays monthly to live in a fully functional unit, he should be able to live in a fully functional unit. No resident should have to jump through hoops for the management to recognize there is an issue and resolve it.
With all that being said, I WOULDN'T recommend this complex to ANYONE!!!
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