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Jewelry >Jan Dee Custom Jewelers
1425 W Diversey Pkwy, Chicago, IL | Directions 6061441.932353 -87.664649
Neighborhoods: DePaul, North Side
Great experience, amazing results – My fiance and I designed my engagement ring with Kathy @ Jan Dee. I had high hopes for the final look, but really couldn't be certain since it was almost totally customized. Honestly, it's better than I had envisioned!!! The only hang-up was that it took longer to complete than they had originally planned but they were upfront about that as soon as they knew it would be late. We are more than thrilled with them - the service is amazing and we were totally educated about diamonds by them. Compared to a place like the Jewelry Exchange (deli counter for diamonds!), Jan Dee is like the Taj Mahal. We're ordering our wedding bands next weekend and I can't wait to thank them for the amazing work on my engagement ring.
The perfect experience! – When my partner and I were looking for the right place to create our custom rings we didn't know if we could expect to find everything we hoped for: talented designers, excellent quality, and thoughtful (and patient) service - basically we wanted a great experience that would be a good part of our memories of creating and exchanging our rings. But we found that and more at Jan Dee. Every step of the way was a pleasure for us - the unhurried, no pressure browsing, the knowledgeable advice, and the exciting process of designing our rings. The skill of the designers is exceptional and we wound up with exquisite rings that are even more beautiful than we'd imagined, and a delight to us because of the wonderful experience of designing them together. The folks at Jan Dee went above and beyond expectations - even going out of their way to make special arrangements for us to view the molds of the rings during a snowstorm! I'd recommend Jan Dee to any of my friends. We have nothing but positive comments and....good memories.
The Absolute Best! – Just read a review posted last year by tanyaseidman and can't figure out what store she wandered into! We have been very satisfied customers of Jan Dee's for many years and have always experienced unparalleled customer service as well as intricate knowledge of gemstones. They have designed wonderfully unique pieces for us, and have even offered to take us to other dealers to look for certain gems or watches that they didn't carry. We always recommend Jan Dee to our friends in need of a special piece for a special occasion. We know they will be very satisfied with their purchase and the gracious customer service they will receive. Maybe if Tanya had only found a parking space.... .
No Knowledge of Colored Gemstones – Parking is impossible because of the high congestion of traffic. Also, the manager of the store cannot tell a synthetic from the real deal. The store should have employees who are more knowledgeable about colored gem stones. Also, it could not hurt to be friendly. Lousy with customer service. I was told that their store does not deal with or sell colored gem stones when there are clearly a handful in one of the cases for sale. I would question her credibility. Seek out a jeweler who is very knowledgeable not only in diamonds, but in colored gems as well.
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