Chicago >Food & Dining > Golden Nugget Pancake House
2720 N Clark St, Chicago, IL | Directions 6061441.931880 -87.644769
Mon. - Sun. 24 Hours
Neighborhoods: Lincoln Park, North Side
POOR SERVICE, GOOD FOOD! – The breakfast is only good, the prices are a little high for what you get and the management is screwed up and money hungry so dont ask for a bill adjustment for their mistake!!! you wont get it . The owner is thirsty!
HORRIBLE MANAGEMENT/SERVICE – WENT THERE WITH MY COUSIN AND 2 KIDS ( 2 YEAR OLD AND FOUR YEAR OLD AND ORDERED A KIDS MEAL LIKE ALWAYS AND THIS TIME GOT CHARGED FOR A DRINK WHEN I NEVER HAVE AND THE MINUTE I ASK THE WAITRESS TO TAKE IT OFF SHE CALLS THE OWNER AND THE OWNER BELITTLES ME AND ASKS FOR THE GUY YOUR WITH TO PAY FOR IT , THEN SAYS SHE WONT REMOVE IT CAUSE I 'VE BEEN GETTING FREE FOOD AND I TOLD HER I ONLY HAD ENOUGH BECAUSE THE CHARGE FOR THE MILK (1.59) PUT ME OVER WHAT I HAD AND SHE SAID PAY IT OR I WILL HAVE THE WAITRESS CALL THE POLICE AND MAKE A REPORT. CAN YOU BELIEVE A BUSINESS OWNER HAVING YOU ARRESTED IN FRONT OF YOUR CHILDREN OVER ($1.59) WHAT RESTAURANT HAS A KIDS MEAL THAT DOESN'T COME WITH A DRINK THESE DAYS? WE ARE IN A RECESSION FOR GODS SAKE!! . I WILL NEVER EVER EAT THERE AGAIN!!!!
Great Service! Just ask for Donna – Its 2010 and The Golden Nugget on Diversey and Clark must have stepped there game up! My nephew and I sat in there last week and had a great meal and Donna our server was the greatest! We're going back today! I can't wait to get my coffee
yummy golden nugget – Such a great experience.It was my frist time at the golden nugget,the food is great,service is great.my new favorite restaurant
Horrible service and Extremely bad management – My girlfriend her 11 year old son and myself went to Golden Nugget on Sunday June 8th 2008 at 3:15 p.m. to eat. We were directed to seat ourselves and we did. A young waiter about 17yrs. old, brings us three glasses of ice water. He leaves and returns with the menu's. Upon putting the menus down on the table, he knocks over a full glass of ice cold water on my girlfriends 11yr. old kid. He apologized and tried to cleaned up the mess while we moved to another table. It looks like it was his first time serving and he looked nervous. It was a little upsetting as you can imagine considering that we had to go somewhere right after and could not return home to change clothes.We ate, food is was ok but they raised the prices so not really worth the price. The check arrives. My girlfrind asks the new waitress nicely "will we be getting a discount for the spilled water on the kid? She goes and checks with the manager. She returns and we get a "NO". We ask to speak to the manager and here is how it goes...
"why will you not give us a discount for the mistake of your waiter?
"because its JUST water"(snotty)
"JUST WATER, we have somewhere to go and my son looks as if he pee'd on himself"
"It was just an accident"(snotty again)
"we've been patrons of this establishment for five years and always where treated well but with your attitude, we will not be coming back here"
"thats ok, you can go to the another Golden Nuggets.(with a smirk)
"i can not believe that your taking this matter in such an un-professional matter!"
She then proceeds to walk away as we ask for corporate number and other information. It was obvious to us that to be a manager of a Golden Nugget only requires an elementary school diploma. I understand the accident but a little common courtesy would be nice. An acknowledgement of a mistake would be nice. its called CUSTOMER SERVICE! Yes.. whats 10% right? Its the principle is what it is. Go to "Cozy Corner" it better food/service.
Bad Service and Unclean Rest Rooms (Friday Evening Shift) 3-15-08 Time: 9:40pm(Golden Nugget Fan Disappointed) – This is my first review and I just had to write this one because I was so surprised at the bad service and the unclean restrooms in golden nuggets in Chicago on Diversy and Clark. I have been a fan of Golden Nuggets for 18 years. I have taken my family their numerous times because the food is great and the service was outstanding.
Now it's been about 9 months since I eaten at my favorite restauraunt. At 9:40pm when we walked in the restauraunt lights where dimmer than usual. I walk to the mens bathroom, and walked into (urine) that was all over the floor.
So I'm sliding to get to the stall and slide to the sink to wash my hands and it smelled bad in there. My Fiance stated she couldn't even sit down on sit in the ladies bathroom because it was so dirty.
So I'm sliding my way out the mens bathroom and went set at the table with my fiance.
Now the waitress came back at 9:50pm and took our order in which she brought our food/soup at 9:55pm to our table. Now its 10:05pm and we asked the waitress for more hot water for our tea and she said ok but she didn't come back to our table 10:25pm at that time she brught our food.
Me and my fiance finished our dinner about 10:45pm. I wanted desert and the waitress hasn't came back to our table yet? At 10:50 a different waitress came to our table with our check. The waitress didn't even ask if we wanted desert. So I asked the waitress could I have an (Alaskan Waffle) and she said sure.
(Alaskan Waffel) desert and you can tell this was her first time making it. Because it looked like an flat tire.
Only 2 strawberry's and 2 small scoops of ice cream on it and the whip cream was all on the side of the plate. Was Golden Nuggets low on their food inventory? My finace laughed at me because she seen the disapointment in my face. Because I have been comming to Golden Nugggets for 18 years and I have never gotten an (Alaskan Waffel) looking like that. It was terrible and I'm still shock at the same time.
Pancakes – Simply a great place to have breakfast. My son, a pancake lover from wayback, says Golden Nugget pancakes are the best in the country. I agree.
EXCELLENT Buttermilk Pancakes – The Golden Nugget restaurants are what you'd expect for a family type sit-down restaurant: nothing fancy, affordable food, and a good variety. I've always been a fan of their buttermilk pancakes, which they advertise as being made from scratch - no pre-made mixes here. They are fluffy and fantastic! As for the rest of their dishes, they are tasty, sometimes greasy depending on the dish, (how can fried eggs and potatoes NOT be greasy? =P ) and a good value for the money. Did I say they have excellent pancakes?
Consistent Good Food – The service is always great, the food is tasty, the price is nice and you almost never have to wait to be seated!
Diner with a capital D – Great basic cheap diner food. Excellent dinner specials, and of course, pancakes 24/7.
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