Chicago >Clothing > Peaches Boutique
5915 S Archer Ave, Chicago, IL | Directions 6063841.795401 -87.763637
Mon-Fri: 12pm - 9pm Sat: 10am - 6pm Sun: 12pm - 5pm
Neighborhoods: Southwest Side, Garfield Ridge
I found the dress that I was looking for on the peachesboutique website and I was going to order it, but I was unsure about size. So today I've contacted their on-line store in effort get help in choosing a correct size for me, asked if they could measure some particular styles of dresses, Jill, the most rude operator I ever faced, said no-no-no to everything I asked for..... offered no solutions, didn't even attempt to help me or address any of my concerns about sizes. I asked her to call their store to check if store personnel could measure some dresses for me, and she replied that they are too busy with customers. I guess she didn't realize that I was also a CUSTOMER. Then she said bye and banned me from using live chat. I couldn't believe it..... I called the number and I was lucky enough, cause Jill picked up, when I ask her why she banned me, she said that what they do this to customers that argue with them. I asked if I could speak with her supervisor, but she claimed to be the store manager and that she was the most senior person. I am happy now that I didn't order anything from them, I can imagine trying to resolve any issues with an order, if they occur. Now I see why there are soooo many negative reviews, no wonder with such approach to customer service.
They had a great selection of dresses and their staff was wonderful. We are very happy with Jess's dress.
I drove from Indiana after hearing about Peaches Boutique from a friend. I heard the weekends were extremely busy so I got there when Peaches opened. I was in my third weekend of searching for a Winter Formal Dress, so needless to say I was getting tired of looking. I was a little overwhelmed at first from seeing all the dresses, but the process was explained to me. As I made my way around the store, I kept falling in love with every dress. I picked my three dresses and got a fitting room number. I only waited about 10 mins before my number was called. My sales associate was attentive and before I knew it she had found THE DRESS FOR ME. My mom and I were ecstatic that we decided to finally come to Peaches, and we will most definitely be back for my Senior Prom Dress.
Just went there this past week with my granddaughter to buy her her turnabout dress and yes I HAD TO PAY FOR IT! This was actually the 4th dress store we came to and this was the most organized store I came to. Bought my graddaughter her dress and she is a happy as she can be. I can't wait till prom! (Sarcastic)
P,S. Great Service!
I went there on Thursday with my mom. They are so helpful. They brought a whole bunch of dresses just so I can find the right one. They specially ordered my dress. They have such friendly and caring staff. The best boutique I've ever been to. I recommend this store to everybody who wants friendly and helpful customer service.
Mi padrino me compró mi vestido ideal de aquí para mi quinceanera. Es tan bueno como yo podría haber imaginado! Los empleados eran muy serviciales. Ella me dijo los colores del vestido vino y afortunadamente, el vestido era de color de aguamarina, color de mi tema para mi fiesta. Monica F. Usted es la mejor!!!!!!!!!!!!!!!!!!!!!!!!!!!
Most people that I know have gotten their prom dresses from this store, but I needed a dress for my 30th birthday party. I wanted to be really elegant, but I thought maybe I was too old for Peaches. Luckily I still went in because I was wrong. I found a gorgeous dress that looked great..only problem was that I need alterations and my birthday was that Friday! I figured that I was going to have to find a different dress that fit me better, but the manager told me that it would not be a problem and that they would rush the alterations for me so that I could have my dress on Thursday. When I picked it up on Thursday the dress fit perfect and I got so many compliments on my dress for my party! I would send anyone here, its not just for high schoolers like I always thought!
I will never go anywhere else for a Dress!! Great selection, Great Service, Great experience. Me and My daughter went there over the weekend and I was extremely happy with how everything works in that store. The girl she worked with was a ton of help, seeing that I know nothing about Dresses. They made my daughter look like a Princess and that's how it should be. I will highly recommend this to any Parent out there who has a daughter that is looking for the best dresses out there!
I recently bought a dress for my daughters turnabout which is happening this February. She did not know that I purchased her a dress until just a couple of hours ago. She was definitely surprised. The help I got when I called in was tremendous. The staff there told me what was in style and what was suitable for her occasion and, of course, her age. I am just a Dad, and do not know what the heck do girls like nowadays. But she sure will have to do some chores around the house! Thanks Peaches!
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