Chicago >Dry Cleaning & Laundry Services > Devrim Cleaners & Devrim Cab
3134 N Southport Ave Ste 1, Chicago, IL | Directions 6065741.938984 -87.663982
Neighborhoods: Lakeview, North Side
Loyal Customer – I had to write a review when I read the "review" by "Don't be fooled." It is obvious that this individual has never been to Devrim Cleaners. Both Figo and his manager Alex are truly friendly and kind and we are always very pleased with the way our clothes are cleaned. We had a particularly tough stain not come out and they insisted that they take it back and try again without my even asking. I know it may seem fake to have so many effusive compliments for a dry cleaners but after having gone there for years, I can tell you that these reviewers are being honest. Figo is a good man and he maintains a great business.
The Real Deal – At Devrim Cleaners, you start out by being a customer, then move quickly to being a friend and loyal supporter. Google Figo Topal, and see the unbiased editorial articles that have been written about him in the Trib and Suntimes The service is impeccable and WAY above and beyond. What other dry cleaner will open up on a Sunday just to help out a customer in a bind?--true story--or make a home delivery (which is not part of their service) to a sick customer? These are not slick, avaricious businessmen. Figo, Mina and Alex are the real deal, and that is a rare find.
DON'T BE FOOLED!!!!!!!!!!!!!!!!!!!!!!! – By all of these great reviews.. Reviews should be honest, genuine opinions that were spurred on by excellent - or poor service. Take a look at the dates on these reviews - so far, ALL 46 reviews (as of 6/28/07) have been posted in the last 2 months! Funny, since in the several years Citysearch has had this rating system in place, I think every other cleaner in Chicago COMBINED has maybe 10 reviews - but this tiny little place (That doesn't even do their own cleaning!) has 46 reviews in 2 months? Smells fishy to me - he either got all his buddies to log in and post, or he's bribing customers with discounts for positive reviews... DON"T BE FOOLED!!!!!!
A dry cleaner that's not all wet... – Figo Topal is one of the most honest and understanding business men that I have ever met. Although my relationship with him has not been as long as others (some customers have been working with him for 15 years or more) I am confident that I have found a reliable dry cleaner that will care for my personal belongings as if they are his own. Figo is persistent in his stain removal and will not return products to his customers that do not exceed expectations. I have given Figo clothing that is stained and he will work on my clothing until the stain is removed regardless of the additional costs that he must cover. He shows the utmost respect and appreciation for not only his customers and employees alike. He welcomes everyone into his business as if it is his home. Some customers prior to my review have stated that Figo ?is an alcoholic, damaging himself and his family? and that he ?put downs during political discussions on our core American values.?. Not only is this a grammatically incorrect statement, it is false. Figo has worked very hard to get where he is and does nothing but live daily by the core American family values which I practice daily. And no, I am not a ?boozie? as a previous writer may assume. I don?t find the importance in commenting on the ?alcoholic? statement because frankly it is comical. Figo has a family which he adores and he would lay down his life before he would do anything to harm them. I am certain that this opinion on Figo?s political views is simply an assumption. I have never witnessed Figo sharing any sort of political opinion within the walls of his business. In fact, during the recent Alderman election, Figo would not post signs for either party in an attempt level the playing field but he did provide equal literature for his customers to review on behalf of both candidates. I am a customer who has NEVER been unhappy with the service I have received and I will be a customer of Figo?s for as long as my life allows.
Poor service – I travel quite a lot, and most of the time I fly overseas. Before I go, I used to bring a
Lots of laundry to Devrim Cleaners. During long travels I don?t want bother with the cleaners on strange lands or pay premium hotel prices.
I used to give very detailed descriptions for my needs even sometimes I wrote notes on them so during the peak hours he may forget, what I said.
Many times my orders were late, before the travel and I didn?t have time for corrections, the rare buttons were lost, even some small damages, stains were there even more visible. Under the friendly look he was argumentative, defended the mistakes, then after awhile he offers a compensation I don?t need and have no time.
Nina is good. She is genuinely kind and helpful person. I guess she is Figo?s wife, there are times, she is treated very badly even yelled near customers.
My understanding of cleaner is fast, efficient service with experience and knowledge, I don?t go to the cleaner to drink booze or make political discussions or eat cookies. There are better places for these. Some of my friends and neighbors think he is an alcoholic, damaging himself and his family.
These five star compliments are possibly from coming from those booze buddies, and also I don?t want to listen, put downs during political discussions on our core American values.
So I don?t think he is a reliable cleaner and efficient one.
Why would you take your dry cleaning elsewhere? – I highly recommend Devrim Cleaners.
Figo and Alex have been taking care of me since 1999, during which time I have never had a bad experience. I?ve had my up?s and down?s with numerous dry cleaners before Devrim, and I don?t plan on going back to them any time soon. Not only do you go to Devrim for excellent service and quality of work, but it?s a rare thing in today?s world to have such amazing personality in a dry cleaners. When you walk into Devrim, you feel as if you?ve went into your local hangout to see what?s going on, while Figo knows your name, asks how?s things are going, he offers you a soda, candy, a dog treat if I take my dog, a beer if I looked like I?ve had a bad day, and even a tootsie roll for my wife at home since he knows she likes them. I?ve gone through the reviews and couldn?t believe the cyberlady gave Devrim below average, but then I looked at her other five reviews on Citysearch and realized that it?s her best rating she?s ever given. In the 8 years I?ve been going to Devrim, they have been able to get out multiple stains for me but have always told me there is no guarantee that the stain could be removed, and he would see what they could do. Figo is amazing person, talented, professional, and hard-working.
I strongly recommend Devrim Cleaners to anyone.
Don't confuse friendly service with competence – First let me state that finding a good dry cleaner in the City of Chicago is very difficult. And ratings are relative when there are far too many poor dry cleaners. This establishment is run by very nice people. After reading the reviews, besides being customer friendly I was hoping to find an expert at both dry cleaning and laundry. Don't confuse friendly customer service with competence. In my opinion, this establishment is below average. To stand out and be the best, stain removal needs to be done not only with care but with expert knowledge. It's not. A good dry cleaner needs to differentiate between types of stains and the best solution to address the problem without making it worse. Why would you bring something into a dry cleaner with a stain only to return home with a worse stain in a different color than the orginial stain!? And when it was brought to their attention, it was if that's standard operating procedure. I also expect good fininishing. By that I mean the pressing of shirts should not have "puckers" around the seams on the body of the shirt and on the cuffs. Finishing at this establishment is also below average. Six shirts stuffed into one plastic bag, no collar supports and puckers isn't my idea of an outstanding drycleaner. I 've tried this establishment on numerous occasions and because of what I've experienced, in my opinon it's not the best and it's time for me to move on.
Best Dry Cleaner in Chicago – Great service. I bring in my dress shirts every other week and they always come back perfect. They fixed a seem in a sweater and it looked better than the day I bought it. The service is top notch. Figo and Alex are the best dry cleaners in the city.
Best drycleaner – Figo and Alex are great they never forgot my name from the first time I stepped in the door. I moved to Lincoln Park and still take all my clothes there to get drycleaned. What other drycleaner can you drop off your clothes on a Saturday afternoon and hangout drinking a beer with other people.
I drive cross town to DeVrim when there is a drycleaner on every corner!!!! – I have used DeVrim Cleaners for the past 9 years. Initially I lived around the corner and moved to Bucktown and now Ukranian Village. Figo and Alex have exceptional customer service and attention to detail. If a shirt, pants, suit is not perfect they will keep it until it is. Very few...if any will do this. Is your dry cleaners so good that you would drive from Ukranian Village to Lincoln Park? Mine is...you should use them. Thanks DeVrim!!
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