5915 Bluebonnet Blvd, Baton Rouge, LA | Directions 7083630.394201 -91.086501
Mon. - Fri. 11am - 9pm;Sat. 10am - 6pm;Sun. 12am - 6pm
Neighborhoods: South Baton Rouge
Surprisingly Pleased – I went in to try on a few wedding dresses expecting the worst service because of what I read from other reviews. However, I got wonderful service at Davids Bridal in Baton Rouge and Metairie Louisiana. The only reason I went to Davids Bridal was to find the style of dress that would look best on me. I ended up getting my wedding dress, bra, shoes, skirt, sash, AND brides maids dresses at Davids Bridal. It only took 3 weeks for my dress to come in too!
WORST CUSTOMER SERVICE – I went to davids bridal not long after my engagement, excited and ready to try on dresses. When i got in the store, my consultant was no wheres to be found for 45 min. I had to PICK and PULL my own dresses (not knowing where anything was). finally after a good hour, she decides she would come help. i asked her for a dress... she brings me a size 4.... im def. not a 4 so she tells my maid of honor that we will just have to clip it to see what it will look like..... since when can you CLIP a SMALLER dress? a bigger one yes... not a smaller one. she was so unhelpful, unprofessional, and i would not reccomend these people to anyone.
my excitement went out the door in 30 min after being there. i felt like i was working, running around like crazy trying to find my dresses.
WORST EXPERIENCE OF MY LIFE
& they only have a one star rating bc i HAD to pick one.
Horrible customer service – I ordered my bridesmaids' dresses from David's Bridal for my wedding in June '08. On my first visit to the store, three of my bridesmaids and I were ignored for most of our visit. When we were finally assigned a consultant, she walked away from us as we were finalizing with her the detials of our order, and we had to find another consultant to complete our order. When I arrived at the store two months later to pick up the dresses, they only gave me five of the six we had ordered. They told me the sixth was "missing." We finally got to the bottom of the missing dress (after many phone calls, a faxed receipt, and another trip to the store), only to discover that one of the consultants had improperly processed our paperwork. I am very thankful that I purchased my bridal gown from Bridal Boutique in Baton Rouge!
Wedding dress hunting ground for real-world brides on a budget. Princesses need not apply. – In Short
A chic, sleek boutique, it's not. But those willing to look carefully will likely find a big-time bargain. The staff is helpful and knows the merchandise but doesn't provide extensive one-on-one attention or advice. Stores (particularly on weekends) can be swamped with brides-to-be. David's specializes in beaded satin A-lines and simple lace sheaths that just hit the $500 mark. Most labels are tasteful but of medium-quality: Gloria Vanderbilt, Lady Eleanor, Oleg Cassini and the likes.
Don't waste your time or money – If you don't have an appointment, they don't want your business. Walk-ins not welcome. There are 28 dressing rooms, ten people in the entire store, but no dressing rooms available. How does that add up? When you decide to walk out of the door then they decide to try and sell you something. Go anywhere else but here.
AVOID DAVID'S BRIDAL – DO NOT USE DAVID'S BRIDAL. I am 24 years old and when I walked in with my Maid of Honor, who will also be a bride 2 months after me and was also gown shopping, the customers service reps treated us like little kids coming to play dress-up in the pretty dresses. David's Bridal has the WORST customer service I have ever encountered and I will NEVER, EVER spend a DIME in the place. The CSR approached us ans spoke condescendingly to both me and my Maid of Honor. She was haughty, arrogant, and down right rude. Spend the extra money and go to your LOCAL bridal shop, rather than some national chain that doesn't give a flip about their customers!!
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