Houston >Pet Services > Scrub-A-Dub Dog Wash
3433 W Holcombe Blvd, Houston, TX | Directions 7702529.705840 -95.430694
Neighborhoods: Braeswood Place, Southwest
Pit bull on premises – I was ready to try this place when I read on their website that they have a "shop dog" and it's a pit bull! Who needs extra dogs around when the ones who need to be there are already stressed? and a pit bull? IMHO it's a lawsuit waiting to happen.
Crazy owner – Well, I'd like to say I could review this place based on service, however, after the following exchange, all I can do is say, don't bother:
Me: hi, our old groomers closed and we're looking for a new groomer, can you tell me about the business and groomer.
person on phone: um...well...um...I've been doing this for 10 years! (first in a confused tone, then defensive).
me: oh, ok, great, so your the owner
me: can you tell me about your work?
owner: like I said I'm the owner.
me: ok, bye
thoughts: why on earth do you think you'll ever get a customer with this defensive attitude? I hope your business fails. bye.
Love it love it love it love it! – it's the only place I'll ever take my dog! I recently moved to ft bend county and gladly make the drive to take my mini schnauzer there. he loves it there and comes home happy and handsome! they all treat him like one of their own. reasonable prices
Excellent work and quick too! – Elizabeth grooms my Yorkie which was a rescue pup so she has some trust issues, but you can tell she just feels pretty when I go to pick her up. Elizabeth is to the point and gets the job done right every time! I am so glad I stumbled upon Scrub a Dub Dog Wash.
Only place I take my dog! – I just make sure to check the web site or their Facebook site to see what their latest hours are (as I would with any business), call ahead, then drop my dog off for grooming! No complaints. -----------------------------------------------------------------------------------------------------------------------------------------------------
For all those who complain about them being closed when you visit, do you likewise complain when other stores are closed? Not all businesses are open 7 days a week--do you also get mad when you drive up to a Chick-Fil-A on a Sunday, only to find it closed?!?
Make up your minds! – Don't waste your time going on a Sunday! After reading the reviews, I drove all the way there only to find out it is no longer open on Sunday.
Should I Even Go? – I have called on two occassions to get pricing for my dog. The employees both times seemed put out to look up pricing, and in my opinion are way too expensive. I hate the attitude that I have received both times! I may take my dog here once to see if it is worth it, but I am hoping the facility offsets the phone service! Uuggh.....take a break if you need one, or a vacation if you are that miserable!
Apologism – Great idea- check the website! To clarify, I love this place. Once I figured out the inane schedule, I gave it another chance. It is a great idea and the people there were friendly and helpful. Those wonderful qualities do not, however, excuse Scrub-A-Dub from being run like a business interested in profitability. Sunday is probably not a good day for ladies who lunch to bring their punters in to be groomed. But when was the last time your lil precious went to a dog park? All us childish lab owners that would love to love the self-serve are happy that the website has announced Self-Serve Sunday hours are BACK! (Noon-5pm, btw), but posting the regular hours on the site would be good, too.
My Sophie couldn't live without them – I've been a faithful customer of Scrub for a little more than 3 years. I consider myself faithful because in between grooming appts. I come in for self serve also. I'm probably in there every 2 weeks, I don't like my lil baby smelling like a piglet! Elizabeth is maybe one of the most considerate groomers I've ever met. She always takes her time with my Sophie, a shih tzu, and leaves her looking and smelling great! I'm very surprised at some of these negative comments, it seems like they just had a bad day and took it out on Elizabeth. I'm 100% sure that if they would've just talked to her, which it's obvious they didn't, she could've explained to them what happened. You know accidents do happen and she's not perfect. I've had things happen to my Sophie, not by Elizabeth but other groomers.
As for this last person who left this very insulting comment, how dare you act so childishly? How about checking the website or calling their shop? Did you stop by their shop? I suppose you saw the hours on the door and decided to leave this message because you were so upset you wasted your time driving over there. A simple phone call would've helped you out. I used to go in on Sundays when Elizabeth first took over, she had to stop because she wasn't spending enough time with her children. And even though you may think Sunday is such a great business day, like I said before I used to go on Sundays, and being open for 2 or 3 people isn't worth wasting an entire day when you can enjoy it with your family. I guess only an inconsiderate person would see that as a dumb excuse to close a shop just to make your life easier.
Hours – You guys really need to update your hours. We were really lookong forward to stopping by on Sunday. How dumb is it to be closed on probably the best day of the week for business.
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