Houston >Marbella Spa and Salon
415 Westheimer Rd 210, Houston, TX | Directions 7700629.7442933 -95.386782
M 10am-7pm, Tu-F 10am-9pm, Sa 10am-6pm, Su Closed
Neighborhoods: Central, Neartown/ Montrose
Provided by CityGrid
We look forward to building a strong professional relationship with you and to accommodate all of your salon needs. All new customers will receive 20% off of all salon product purchases with this offer. Consider this our gift to you! Call (832) 706-0860 to contact Marbella Spa & Salon Inc
Extremely unprofessional place. First couple of times I got a great haircut, but after that the owner was too distracted while cutting my hair and kept pestering me to post a review on citysearch.
I'd sent my husband with a list of products to buy, and the salon didn't have them - so they gave my husband some other products. When I went to return them, they acted like they were doing me a huge favor and the owner opened each bottle to check how much product was inside and told me this was the last time he was going to do a return. I hadn't even opened the bottles as I didn't want that product that they'd peddled to my husband. The worst experience in a salon.
And of course if you are on their mailing list - you must have received the emails in which the owner is having some issue with his wife. And since they had not bothered to hide all the email addresses, people in the mailing list responded to everyone.
Dear valued guest,
We sincerely regret that your experience with our salon did not meet your standards. We pride ourselves on our professionalism, and so we are happy to become aware of any problems so that they may be fixed.
With regard to our products, they have a 100% money back guarantee, and it is part of our customer service policy to not open returns in such form as described.
Please contact the salon so that we may ensure and continue a positive relationship.
Go see AMANDA for color! She is fantastic!! Experienced, detail-oriented and consistent everytime!
They have amazing prices in here. I like that they are always trying to be polite but a little funny too. These amazing people in here are the highlight of this place.
They do an amazing job with hair cuts and styles. I only come to Marbella Spa and Salon inc. They also so a great job with facials and massages. I highly recommend this salon.
By far the best facial I have had! – I loved my facial at Marbella's! I have had several facials in the last few months, but this was hands down the best!!! Megan spent time explaining to me what my skin problems were and what I need to do to improve my skin, as well as why she did things differently than the facials I had before. My skin feels and looks wonderful. I found her to be knowledgable and confident. She has a gentle way of doing the extractions that were much less painful than what I have experienced and her neck massage was as good as any massage therapist I have been to...which says a lot, because I am a massage therapist. I will be adding a monthly facial with Megan to my list of "must haves"!
WORST MASSAGE EVER! – By reading reviews on good hair services I thought the massages would be good as well. Was I wrong! This was by far the worst massage I have ever had! Efrin did not know what he was doing. He did not even ask areas to avoid or where I had the most tension. I had to keep asking him to be more gentle. Do not go here for a massage, there are many other better options!
WARNING: DO NOT GO – I went to this salon after searching for nearby spas to get a facial. Based on reviews I was excited. I get massages & facialsregularly so I know what they should be like. Both the massage & facial I had here were SO bad, down with the worst I have received. The facial broke my skin out. It seemed the facialist was scared to touch my face. It was supposed to be 1 hr but only lasted about 40 minutes. The 1 hr massage was also over in about 45 minutes. He did not seem to know what he was doing & charged me 10$ more for a deep tissue massage when that is NOT what I got. There are SO many more great places to go for spa services...I advise NOT going here!
Oustanding Houston Salon – Tried out Marbella for the first time a few weeks ago and it was the best haircut I've had..hands down. Salon was clean and had a nice, modern atmosphere. Eduardo was my stylist and was friendly and very knowledgeable. Will definitely be going back.
Great First Time Experience – Just moved to Houston and found Marbella online by searching for nearby salons. I chose the salon because they received many great reviews. I left a message and was promptly called back and was able to make an appointment that same day I called. I had almost 12 inches cut off and Eduardo did an excellent job styling my hair into a chic bob! The salon and staff were also very nice and pricing is very reasonable! I will definitely be returning and recommending to others.
Excellent~~ – Solid styling of hair.
Great product recommendations.
Superb environment and ambiance
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