Chicago >Food & Dining > Fresco
1202 W Grand Ave, Chicago, IL | Directions 6062241.891192 -87.657658
Neighborhoods: Goose Island, West Side
Poor business practices – Should a business decide to modify hours due to, say:
--seasonal hour change
...you get the point, they have an obligation to pay a courtesey to their customers (especiall regulars) in preparation for such changes.
Clearly the owner anticipated being closed on 1/1 & 1/2, unless he didn't care to waste the normally-stocked perishables and piss off his waning customer base. If he knew of such schedule changes, it would seem to me that a courtesy to his bread and butter ( the customer...the one who buys the food and drink, and pay the bills, and pays the employees, and pays the property taxes) would have been granted.
Inconsistency, unpricdictability, 86's, unhappy surprises, unappreciation (0-comps by owner to big spenders), and unwarranted pricing add up to customer deflection and poor employee morale...the slamming oven door on what could have been the perfect souffle!
The employees are the only glue that holds this place together and keeps the people coming back.
They can only do so much without employer/management support.
Almost beginning to think this place exists for some other reasons beyond food/drink
Great Place To Hang Out & Eat – Great Place if youwant to have a conversation with a friend or tow or to hang out with a group of friends. Food is great..You'd never think they would have such a great Brischetta or Grilled Calamari. The owner Matt is awesome as well...he makes you feel like your at home and that you've known him for years. I recommend coming out when the weather warms up and you can hang outside in the back.
great food!!! – If you like good food, you will like this restaurant! Their Steak Au Poive sandwich is excellent and their Bruschetta is to die for, as well as their breadbasket! Their pastas are also good -- the Pasta Baronessa is excellent-- prociutto, peas and a great cream sauce -- and so is the meat ravioli with three cheese sauce. We've brought other people in for food and so far they have all enjoyed it and wanted to go again. And the outdoor area is very cozy, although closed now for the season. But the food is still a reason to go!
Overall great experience! – I'm a frequent customer of Cafe Fresco and was so surprised to read a bad review. This place has great, friendly service and wonderful food to match. The Chicken Pesto sandwich is the best this city has to offer. The restaurant has such a cozy feel while the wine garden is absolutely gorgeous. I'd recommend this place for any occassion.
coupon-land – Great outside garden with wild grape plants. Always a pleasure when you can pay with coupons. Food is ***** for a neighborhood restaurant!
Nice garden – The garden out back is nice and cozy in the summer, but I wouldn't recommend any of the food. The staff is pleasant enough, but mainly it is just a local place for a beer outside.
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