Savannah >Lodging > DoubleTree by Hilton Hotel Savannah Historic District
411 West Bay Street, Savannah, GA | Directions 3140132.082081735134125 -81.0957533866167
Neighborhoods: Historic District - North
Great Stay – Had a great stay at the Doubltree a week ago. The Concierge - Mary R - was terrifice in helping us with directions, tours and history of Savannah. We had a great room - it looked like a suite, and had a huge, marble bathroom. Great location right on Bay street.
Thanks, Mary, for all your help!!
What you wouldn't expect- bad thing! – On average, I stay at 3 hotels a week... upon arrive, the parking and front desk staff was very helpful and friendly. The room was clean but very basic; the room was humid but we thought nothing of it since most hotels only use the fan when the room is unoccupied- we turned on the air- medium then went to bed. The room never cooled, we turned the air on high and it still never cooled and the humidity remained very high (about like it was outside). The TV was out of color and the shower curtain would not stay closed- or open to one side, the rod was bent and the curtain now hangs over the toilet. I felt these MIGHT be excusable until I asked about checking out early because we were unable to sleep due to the high humidity and warm temp in the room. The front desk apologized and questioned why I didn't have engineering come fix it last night (I assume she must have felt it wasn't that bad if I didn't complain sooner) I was told I would have to pay for the second night because of their 24 hour cancellation policy but she will waive that because of the issues, but I will still need to pay a early cancellation fee. I then informed her about the (this site will not let me use the work so I'll just say stomach contents) in the elevator then she explained it has been there all night. When I asked her to repeat that, she said "well, it's been there for about two hours, we'll have house keeping clean it up when they arrive in about an hour." I don't know about you but I can understand equipment failing but for someone to have an attitude like that- it's too gross for me to clean up but my guess can put up with it... that is not a hotel I care to stay at nor my customers or co-workers/management. Think about that next time you plan to book there.
Clean, comfortable accommodations and guaranteed customer satisfaction. – In Short
With more than 430 locations worldwide, the Radisson caters to business and leisure travelers by focusing on guest satisfaction. Rooms are equipped with large work desks, ergonomic chairs and two telephones; in-room high-speed Internet access is available for a fee. Other standard amenities include ASIRA bath products, cable TV with two premium channels, hair dryers and coffee makers.
Nice, But Needs Renovations – I just came back from a romantic getaway in Savannah. The hotel appeared to be nice from the lobby, but the sleeping rooms could use some work. They offer poster beds. When we walked in and touched, the post, it fell off. We had to call maintenence 10 minutes after checking in! There were no towels in the room and the special amenities that I had requested at the time of my reservation were not in the room upon check in as promised. The front desk staff moved us to another room, which was much nicer. I would recommend staying at this property ONLY if you get a good room rate. (less than $100 per night) I am going to wait until they complete more renovations before staying there again. The concierge, Mary, was very nice. Terreze at the front desk was great, as well. Expensive valet parking.
Friendly atmosphere – We just got back from a long weekend in Savannah. The hotel staff was very friendly and the hotel was beautiful inside. I would only suggest that you ask for your room not to be facing Bay street as the traffic will keep you up all night.
Luxury beds and deluxe amenities help business folks and families sleep well at this comfortable mid-level chain. – In Short
Warm chocolate chip cookies greet every guest at this Hilton-owned hotel, a friendly touch that fits in with the hotel's business-casual attitude. Another way Doubletree helps its guests relax is the Sweet Dreams bed, which features a pillow-top mattress, high thread-count linens, down comforters and lots of jumbo pillows. Amenities also include high-speed Internet access, in-room coffeemaker and complimentary newspaper; properties also typically feature a swimming pool, a fitness center and a range of meeting facilities.
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