7508 West Sand Lake Road, Orlando, FL | Directions 3281928.449905 -81.484445
M-Sa 9am-8pm, Su 11am-6pm
Neighborhoods: Doctor Phillips
First Time and Definitely LAST! – This was a horrible experience! Went with my sister as a Christmas gift and left disappointed! The service was terrible, very unprofessional and rude at times. My nails (acrylic) chipped the second day and four have cracked in the first week! The acrylic overlay wasn't even and extremely bumpy! It was not only a terrible experience but I definitely overpaid for the worst nails ever!!!! Will NEVER EVER return! I urge everyone STAY AWAY! This place is terrible! I cannot stress it enough... STAY AWAY!
One of the best massage therapists in Florida – Melissa is one of the best massage therapists we have ever experienced. Exceptionally professional, knowledgeable & skilled.
Terrible/Unprofessional/rib off – I had a bad day in this place, nothing seems right. I have to paid too much for nothing!
My pedicure likes a in and out foot wash, polish all over my skin
They are so rude and have dirty look on you
Ask for good tip? ZERO
They need to train their staff
The manager is the Worst!!!
Nice salon but terrible service! – This review is actually for the MILLENIA location, not Alafaya.
First of all, the guy who was assigned to me was totally unprofessional, talking to his girlfriend constantly while doing my nails...no wonder he ended up cutting my finger while buffing my nails!! I did both a mani and a pedi there, only to realize when I left there how rough the polish on my toes had look.. It was if the polish was slabbed on, on top of the nails, it definately didn't look smooth at all, not in the least bit. While doing a mani, the tech lotioned my hands while it had all the nail shavings (from buffering the gel powder) all over my hands, so he just rubbed it all into my skin as if that was the normal procedure. Then he sent me to wash my hands...after lotioning it! I though to myself he is moving backwards...I must say, that was certainly the worst mani I have ever got!!! He wasn't even neat with polishing my nails (mani) and seemed upset when I pointed this out to him. Might as well I polished my nails myself...instead of paying for this poor service.
This was my very first visit to Magic Nails and Day Spa by Millenia and I will never go back after this awful experience!
Magic Nail the best salon – This magic nail salon is the best. Miki is very good with the front desk everybody love she. Nail tec love her to. Stacy is a very good nail tec.
AMAZING SALON, PERFECT NAILS TECH, WONDERFUL MANAGER!!! – Magic Nails is the best salon that i have ever see it before. My friend gave to me gift card for pedicure. This is the first time i come to magic nails to get my feet done. OH MY GOD!!! It was so AMAZING, i love the chair massage. The girl did my pedicure so proffessional, her English is so well. The way she talk with customer very friendly. Her name is Stacy. I will be back there again. When i come check out. Manager is so nice. In my opinion, i think this is the best salon we need to recommend friends about Magic Nails. When i take a look this website, i couldn't believe in my mind someone write so many thing bad about this salon. If you want to know about Magic Nails, just come over and get your nails done, you will say only one word: AMAZING!!!!
Well decorated poor customer service! – I agree with the fact that the manager at the front desk does not speak english very well and there is a HUGE language barrier. When I called to make an appt because I was afraid that they would be busy when i came in, the woman who answered couldn't seem to understand what i wanted and I had to repeat myself several times. If that wasn't bad enough, I was greeted by a receptionist/manager with a mouthful of food stuffed. VERY UNPROFESSIONAL!!! I was given "their best nail tech" Stacy for my Full set of pink and whites and pedicure, and my nails all fell off the next day! I spent more than $65 for service that didn't even last 24hrs! Never will I return and neither will my friends!
AWFUL EXPERIENCE! VERY UNEDUCATED AND POOR SERVICE – When I came in I was was rushed in and out. The manager speaks little english and the language barrier prevented me from complaining. She kept talking back and forth laughing which I could not understand. Another guy named Jeff was very argumentive and the girl doing my pedi was on her cell phone discussing her plans for her evening. The place is nice but the service will prevent me from EVER stepping foot in one of there salons again.
GREAT SALON!!!!!!!! HORRIBLE MANAGEMENT!!!!! – Pretty modern atmosphere... Interior designs and decorations are excellent!!!!! only problem is the front desk and its management at this salon IS NOT VERY GOODThe two managers there is a young girl that you can't understand and she doesnt understand you because of the language barrier... and an older lady that just argues with you!! I've been a loyal customer for the past 4 years with this company and it's unfortunate that I will never be returning with this company ever again. I feel that they have dispected me. They used to have GREAT PACKAGES for parties of 15 people or more where they will give free french or manicures with pedicures and now when I ask they just say that they have no special packages when you know that they do. NO seems like a perfect rejection word for them. The salon itself is very clean and the technicians there are very friendly. The only thing is that you would feel rushed because right when you are done with your service the technicians stand right at the door to open it for you. It makes you feel like they want to kick you out when you want to relax a bit longer. I have repeatedly asked to speak with the owner because they used to put up signs with her number to contact but when a customer complains, the sign is never around. VERY UNPROFESSIONAL!
all in all,
i would only recommend this place if you can deal with rudeness
I should have complained to the owner / manager when I was there but the front desk was not very nice. When I go to have a salon service done, i want to relax. maybe I want to read, text, close my eyes whatever....Well It's very hard to this when your nail technician is going on and on about the other people she works with, complaining, acting catty and then the cherry on top is the incessant, over the top, CONSTANT inflation of her own ego. If you want Professionalism, this is not the place or tecnician to see. If you want to have nice work done and experience a fine time at your salon of choice, do yourself a favor and look elsewhere. I'm sorry.
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