389 Broadway, Saratoga Springs, NY | Directions 1286643.081117 -73.785939
Mon. - Thu. 11am - 11pm;Fri. - Sat. 11am - 12pm;Sun. 11am - 10pm
Slow Service – My husband works in Saratoga and when we meet for lunch we have eaten here several times. He is always satisfied with the food, but EVERY TIME I have been with him, we have waited FOREVER for our orders. The food is similar to every other mediocre restaurant on the strip so given our several experiences of exceptionally slow service, I would opt for other mediocre food elsewhere.
Terrible Service – The food is typical of a dozen other places just like it. If you want to go someplace that makes you feel like a valued customer than SKIP THIS PLACE. I tried asking for dressing on the side of something I had oredered only a few minutes earlier, but they claimed it had laready been made... and just stared at me. I suppose my only options were buy something I didn't want, or don't get anything at all... so I didn't get anything at all. Then management approached me. I thought they might use some creativity and try to accomodate me in some way. She just told me about the "policy" concerning when a customer orders something. "Policy"? Really? ITS A RESTAURANT! Not an insurance company. I mean ;couldn't they be a LITTLE creative. I decided not to waste another moment there and just left... hungry and annoyed.
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