Media >Food & Dining > Upper Providence Grille
100 State Rd, Media, PA | Directions 1906339.929510 -75.382149
Kitchen: Mon - Thu, 4pm - 9:30pm; Fri - Sat, 4pm - 10pm; Sun, closed (through Sept. 5). Bar: Opens at 4pm
Well UPSET! – Went to Providence Grille for Valentines day. Became very sick after eating the Crab CAKE! Everyone else was fine, but I became violently ill suddenly. I only ate a small amount of this meal! I had to have intravenous fluids and anti nausea drugs to help alleviate the pain of this food poisoning. Crabcakes are usually cooked very well done! Well some are sensitive to seafood and shell fish! Not sure what occurred or how it could happen at such a lovely restaurant.! Hoping to hear back from the owner shortly!!!!! Keep u updated!!!! Please tell the waitress there to have your shellfish cooked thoroughly!!!!Overdone!!!!PLEASE! THIS ILLNESS WAS NO JOKE! Hospitalization was necessary!!!!
A Rude Owner Capped Off a Terrible Meal – My family and I visited the Upper Providence Grille for dinner based on positive past experiences that they have each individually had. The waitress was very accommodating and polite, and provided us with helpful suggestions on menu items, drink choices, etc.
The problem lied with the food itself. The appetizers were just "okay," but after waiting well over an hour for the main course, the real nightmare began.
The Chicken Francese came out tasting extremely bitter. It was, simply put, inedible. The Chicken, Shrimp and Pasta and Shrimp Scampi dishes came out bland, devoid of any flavor. It was highly unusual , but the watered down monstrosity that they called Shrimp Scampi was also hard to choke down.
I can count on one hand how many times in my life I've complained and sent food back, simply put; I don't do it. Another thing I don't do is lie, so when the waitress asked if everything was alright, we told her our issue. She understood and went to the back to explain the situation. After the waitress left a gentleman sitting close by came up and said he felt the same thing about his dinner, he thought it was tasteless and inedible.
After the waitress came out, she said she would only remove one meal from the bill. The only things eaten on the Scampi and Chicken and Shrimp dishes, were the shrimps, and it was obvious that we weren't trying to pull a fast one, we just didn't eat.
After we expressed our displeasure, the waitress agreed to take the Chicken Francese off of the bill. Seeing as how neither the Scampi or Chicken Shrimp and Pasta was eaten, we didn't accept their "peace offering."
After asking for whoever was in charge, the waitress then sent out a clearly pissed off gentlemen in a sweat suit. After standing at the head of our table and placing both fists down, he proceeded to tell us that he cooked the dish, and that he felt that only one complaint, in regards to the chicken francese, "was real." In my experience as both a server and a customer in the restaurant industry, there is one golden rule, the customer is always right.
He then suggested that the only reason we were all complaining was because of a chain effect. As in; the first person complains, then the second person decides somethings up with their meal because of what the first person said, and so-on. The fact that my family was psycho analyzed by this man was insulting and rude. It was only then that he finally introduced himself as the "Owner, Jim."
In the end, "Jim," only charged us for drinks and appetizers, even though we offered to pay for the three edible dishes. However the fact remains that the Upper Providence Grille left a bad taste in my mouth both literally and figuratively.
Great surf and turf at a reasonable price. – Was pleasantly surprised. Able to have a seat and a casual drink at the bar. Everyone was very friendly and curtious. The service was great and the food was very good. The surf and turf was fantastic.
Yuck! – VERY chewy chicken, bread pudding was like eating scrambled eggs, and service was horrible. I would go elsewhere if you're looking for a good place to eat.
Great Little Restaurant for a Great Price!! – Just went there last night for the first time, it was my boyfriends second visit. It was an awesome experience from start to finish!!!! Great parking, went during the week so it wasnt crowded at all. Was seated right away. Our waitress Jackie, was very helpful when ordering. We ordered Chicken Formaggio as an app and it was awesome!!! Jackie highly recommended it to us. It was fantastic!!! The dinner bread was fresh and warm, and the homemade butter was just an added touch! The butter had a sweet taste to it but very different. The timing in b/t the app and salads were perfect. It was one plate after another. As one person cleared our plate away another one was brough. I usually ALWAYS order Chicken Parm everywere I go. I went for something different this time. I ordered the Chicken Piccata, and what a great choice it was! The chicken was juicy and very tasty. The mashed potates were whipped to perfection. I wanted to take some of my dinner home for lunch the next day, but It was so good I ate it all! My boyfriend ordered Chicken Maryland for the second time, and he said it was fantastic once again. We were going to get dessert but we were too full to fit anything else. I highly recommend this place to anyone who is looking for somewhere different to go, other than your chain restaurants. Great for a date night or your girlfriends or co-workers.
Best seafood. – One of my favorite restaurants. The food was fantastic. The employees are family friendly. My favorite waitress was Phyllis. She has a way of making you feel you are her only customer. My favorite dinner is the captain's platter. Shrimp, Lobster, Crab cakes, Clams. Very tasty.
User review by josie1313 – the food was very good. i highly recommend the chix formaggi app. lots of choices. if you don't see something appealing on the menu, you can pick your pasta then pick your sauce which also works well for kids! servers aren't the fastest though. bartenders were good.
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