82 Macomb Pl, Mt Clemens, MI | Directions 4804342.598847 -82.879094
Used to be great - not any more.... – I wrote a great review a few weeks ago of the Fondue Room - we've been there at least 20 times in the last few years and it's always been a favorite date night and girls night out spot. Well, we went again last night and server was horrible and rude and it seemed like she was serving every table in the restaurant. They changed the menu so that it is more like a competitor - but we always went because we liked Fondue Room's vegetarian better and now that's it has changed to be like the other restaurants, what's the point. They now charge extra for requesting different vegetables and then just cut your portion size. The prices have gone up too by quite a bit for the same food! It was a bad experience and I'm sad to say we probably won't be going back.
Was good at first!! – My family and friends have been to the fondue room so much but lately it has gotten worse. I went there Saturdat night and our waitress was horrible!!! The food was skimpy and the chocolate never got warm!! I had a problem here one other time so I emailed the Fondue Room and of course they did nothing. It was like I was bothering them. But you figure as much money as you spend there you would think service would be better. Good luck try it for yourself.
Stir up that cheese – The best place I've been sience coney Island lets make this short and sweet best place you should go that is the end of it, it has really good food, Great for groups.
dissapointment – oh boy where do i begin, the waitress or bartender jenny i believe was so rude i couldnt stand it. the food and portions were horrible, also i had a piece of cheese that was moldy on our platter, as if that wasnt gross enough, i had a hair in my food and when i confronted the bartender about this she acted as ifit wasnt her problem... ewwww!!! maybe if the staff didnt get intoxicated they would care more.. not recommended at all
In a word, Superb! – I love the Fondue room. The food was excellent, the ambiance was great and the food presentation, taste and service were superb. The bar is very cool and so were the staff and the owner, Joann, I think was her name.
The layout reminded me of some restaurants in New York, where I am from. I feel we got great value and have already been back twice. The comfort level was great, it was like I had been going there for years!
I highly recommend The Fondue Room.
Great Food, Service, Atmosphere – Our service was friendly, prompt, informative and casual. My wife and I returned for our second visit and everything was as good as it was 2 years ago. The Classic feast for two is $51 and includes cheese fondue, salad, main entree with meats, fish, chicken, shrimp and veggies, and the desert is the best. We finished off all the strawberries, bananas, cookies, etc and still had chocolate left, so our server brought more food to dip until the chocolate was gone.
The restaurant is dimly lit with a modern look and 8' high dividers between booths. The tables have an integral burner, recessed in the table so the bowl is actually lower and easier to use than the other fondue chain in the area. On Saturday night there was a piano player/singer that provided live entertainment. From most of the restaurant you can't see her from the booths. There is a cozy seating area in the front of the restaurant which looks like a nice area to drop in for desert only. And there is a nice bar as well. Even the city of Mt Clemens downtown along Macomb is really nice and pedestrian friendly with water fountains, planters, statues and chess tables. Definitely worth the drive from anywhere in the metro Detroit area.
We did notice some tables with a lot of kids, so it seems they can handle place. People just vote "Not good for kids" because it may be distracting for couples. There are other bigger groups of friends having fun and bachelorette parties, etc.
Expensive, Disappointing and Skimpy on the food – So I would know what to expect before I got there I called beforehand to get information. The person that answered the phone suggested a dinner that would suit our party but misinformed me on the size of the portions that would be served and the menu didn't clearly define it either. We paid and absorbant amount of money for the so little food that was served. The waitress was a 0 in personality and service and the food was mediocre at best. Don't waste your time or money.
Loved It! – Very cozy atmosphere. We had immediate seating with reservations. The staff was very friendly. The dinner was quite long but we were expecting it (about 3 hours). I had a martini that was wonderful. Our waitress was a little busy but she was as attentive as she could be - the manager helped out. The food was very good and while it cooked we had time to talk with our friends. It is a nice evening out. If you get the oil fondue beware - you will have an aroma of fried food. Fun, fun, fun. I will definitely go there again.
Not Impressed – I will never be going here again. The service was absolutely horrible. The hostess (whom I believe is also the owner) was rude and gave the impression that we were putting her out by waiting to be seated. Then, our waitress had no social skills whatsoever. She was extremely unprofessional and was very obvious that she did not want to be working. The whole point in paying $70 for a meal, is not only good food, but also customer service. I expect to be waited on by a polite person who understands that their job is to make the patron feel welcomed. The people who cleared the dishes were the most friendly, offering up conversation and checking to see if we needed anything.
Lots of restaurants have good ambiance. I would find a different one to spend your money in. You deserve better service.
AWESOME!!!! – The Fondue Room is my favorite restaurant of all time! The atmosphere is great and the food is to die for! I have been there MANY times and will always return! The service is prompt, their martinis are great and I couldn't ask for better food! My fiance knowing that this was my favorite restaurant took me there a few months ago and proposed! So now on top of it already being my favorite restaurant I will always have an unbelieveable memory! I would recommend new guests to try the dark chocolate fondue for desert even if they normally don't like dark chocolate. It is a little expensive but worth it for a NICE dinner! It's great! Definately try this restaurant!
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