7100 Pennsylvania Ave, St Louis, MO | Directions 6311138.551508 -90.254639
Neighborhoods: Saint Louis, Carondelet
Overcharged – I found myself in a semi-emergency situation. Someone suggested Modern Plumbing so I called and the owner, Greg, would not give me a price over the phone - he said he had to see the situation. He never told me there was a $100 minimum - which I found out later. They were at my house less then 20 minutes, left a huge mess, and charged me $145. I told him that was too much - it should be closer to $90. I was told "That's our rate." When I called later to discuss again, the owner was rude and hung-up on me. Stay away from Modern Plumbing - you DON'T get what you pay for.
Overpriced, poor quality – Be prepared to overpay! Make sure you get all details in writing with this company. When it was time to pay, Greg had a different view of what we agreed on. The water pressure, which we paid extra to fix, was worse when they left. After several calls, he finally came back to take a look, and told us we needed a new faucet!
We also had other licensed plumber look at his work. It is definate consensus that we overpaid for poor quality materials and in some cases, the wrong parts!!
I would absolutely never call them again.
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