Lenexa >Food & Dining > Shogun Japanese Steak House
12028 W 95th St, Lenexa, KS | Directions 6621538.956615 -94.725173
Do Not Go!! – The food was not great- I had the steak and scallops and you could see through the steak, it was so thin- the scallops where sliced up and really overcooked. I had a valid coupon from the entertainment book, which they refused to take. The older asian manager threw the coupon at my 12 year old daughter, hitting her in the face. The male waiter and cook were fine, but the female staff and management were arrogant and beligerant. Do not support this business. There are too many deserving ones out there!!
Bad food and false advertising – We bought a 2012 Entertainment Book, which Shogun is listed in, and we thought we would try them out.
First of all, the ad in Entertainment states buy one dinner entree and get the second entree at a discount (up to $19); the only thing this excludes is sushi and bento.
We ordered two dinner entrees: one was the shrimp and scallops with fried rice; the other was sashimi. The scallops were slice in half, possibly in thirds, to the point that they were as thick as a quarter; and only six to eight total, so really about 3 real scallops. The shrimp was meager as well. This dinner was almost $25 with the fried rice. The sashimi didn't come with anything on the side, no rice, noodles, or anything. This was almost $20. In addition, we ordered a squid salad for almost $5, a Sapporo beer, and an ice tea. Our total bill was $62.
We handed out Entertainment card to the waitress, and she advised us it would not be valid on our order because we did not order two dinner entrees: she stated the sashimi was excluded because it was sushi. For one, sashimi and sushi ARE NOT THE SAME THING. Just because it is raw does not make it sushi. Sushi has vinigered rice while sashimi does not. So despite the advertisement, we had to pay the full $62, not to mention the food was mediocre to say the least. The only good thing was the server was decent.
We will not be back; I plan on contacting Entertainment to have them contact Shogun. Good God! They are a Japanese restaurant for goodness sake! Shouldn't they know the difference between sushi and sashimi!
Don't recommend this place. – I'm originally from Japan and thought this place was good about two years ago. Last couple of times their food was bad with old fish and service wasn't good, either. Prices seemed to have gone up. I don't plan to visit this place any more.
Bad attitude, bad food, fast sitting. However it's worth to wait at another place. Part-1 – My girlfriend and I visited this restaurant for the first time on a Friday night. All other places had a waiting time of over 45 minutes so we decided to give it a try. Surprisingly , ShoGun?s parking lot was almost empty which we figured out later was for good reason. We got seated very quickly and got our drinks almost immediately. This was the only enjoyable part of the evening. When the chef arrived and announced ?see ya tomorrow? in regards to the fact that I like my steak well done kind of stunned me. I know that some people are trying to be funny, but it did not come out right in the beginning. Throughout the process he was still making rather rude comments. I had a feeling that I had personally and seriously offended his entire family. For instance when I was ?consulting? with my girlfriend about nature of the sauces he interrupted me with the question ?why I don?t like it?. Hmm, let me see. Because I did not have any food on my plate and I did not have a chance yet to try it out before I establish whether I like it or not. I can understand that the restaurant is slow and you don?t make as much money, but the best advice I can give to you is to find another job. If I am spending $50 bucks on the dinner of two the least I should expect is not to be interrupted by smart *ss comments from the cook and not to feel guilty about making him work on Friday evening. The last straw was when I asked to pour soya sauce on my food, he replied with the comment -?Of course, it?s free anyway?. That?s pretty much concluded my already not so good mood for the night.
Bad attitude, bad food, fast sitting. However it's worth to wait at another place. Part-2 – About the food.
First came the ?soup?. Note the quotation marks. Their definition of soup is a small bawl of warm water with bouillon cube and two tiny slices of mushrooms floating in it. I swear, this is it. The salad consisted of ?very tired? lettuce with dressing. The main course plates were covered with oily coat. Seemed like they were rushing through the process, which resulted in undercooked vegetables. However, for some strange reason, everyone?s steak was only put on the stove after spaghetti (?), rice and vegetables were already on the plates.
This sort of disappointment had happened to me only once before. Needless to say that I was completely dissatisfied with the food, service and attitude in this establishment. THEY ONLY WANT YOUR MONEY WITHOUT PROVIDING SIMPLE RESULTS IN RETURN. I STRONGLY ADVICE YOU NOT TO GO TO SHOGUN. I have not been in many Japanese type of restaurants but would definitely suggest to try GOJO on Plaza instead. It?s a little tighter in there, but the food is better, you?ll get much more food and it?s cheaper. Did I mention that in Gojo you will also get an icecream for desert. And yeah, don?t forget to make a reservation to GOJO especially on Friday-Saturday night.
In conclusion I would like to say that with this type of customer service, food and prices it?s no wonder that Shogun has an empty parking lot.
The Best Sushi Bar None. – Shogun is my favorite sushi resturant and I have had sushi in a number of places in Kansas City, San Diego, Irvine, Chicago, basically anywhere I go for travel. Andy is the most technically skilled sushi chef whose food I have ever had the pleasure of eating. He doesn't have a ton of crazy rolls (he does have a few such as the Crown Royal) but compare the skill and love that goes into his rolls against any other sushi place and you will be hooked.
The teppanaki (sp?) is also very good though I tend not to order it so I can order more sushi.
Good Food, Horrible Service/Price, Want your Money – FIRST OFF: DO NOT GO TO THIS RESTAURANT. FOOD WAS GOOD, BUT SERVICE & PRICE WERE NOT. PLEASE READ STORY BELOW FOR WHY NOT TO GO:
December 31st, 2006
Okay, so we get to Shoguns and they seat us after a few minutes. Everything was going good. Then they seat us at a table that already has a family of 7 that has been there for a good 15-20 min before us. So we sit down along with another couple watching the other tables get their food. 30 minutes pass and we finally get our soup and salads. We finish. Already annoyed with how slow our food has been served we expect dinner to be coming out soon. ....... 5 minutes: Nothing.... Another 15 min: Nothing ... Then FINALLY! the server is ready to come. He then touches the stove and says "It's Cold, I will be back in 15 minutes". We are all like "What!!!" already fed up with what has been going on. Also there were chunks of food stuck to both of our glasses GROSS!! Finally after a full HOUR of waiting our food comes. It's what we expected. Now the bill comes. We show them our ENTERTAINMENT BOOK Coupon and guess what!? They won't accept it even though it doesn't say anywhere on the coupon that anything is excluded. They say that in the very back of the book in fine print "Excludes New Years Eve/Day." The people next to us, who had the same coupon and also had a longer wait-time, had to pay full-price PLUS an 18% Gratuity. When we confronted the Owner, she said (About the coupon), "Would you like me to show YOU where the fine print is?" and also about the wait-time she said, "We do the best we can, Sorry." $44.00 later (No discounts for coupon or waiting an hour) we leave knowing we will never come back.
DO NOT GO TO THIS RESTAURANT THEY DON'T WANT YOUR BUSINESS, THEY WANT YOUR MONEY. SIMPLE AS THAT.
Very Good – We travel to do an art show every year near Lenexa and we always have lunch at Shogun. It's a fun experience. The chefs are so entertaining and the food has never let us down.
Best Sushi and Teppan in KC – This place is so fun! Sushi was great, and the teppan chefs are wonderfully entertaining! The service is superb, everyone is so friendly. Every time I come out to KC I make sure to visit Shogun. It's really not that expensive if you consider that you are getting a show in addition to your food! The tricks the chefs do are great for adults and kids alike.
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