Doctors >MaxHealth Family Medicine
5207 Heritage Ave, Colleyville, TX | Directions 7603432.884758 -97.103850
Monday - Thursday: 7am-8pm
Charged $250 to remove a splinter from my thumb. It took the doctor all of 10 seconds. Called about lowering charge, wouldn't do it. I have gone here for years and will NEVER return. Rip off.
why did i stay so long – after 10+ years im finally leaving. I should have left when the two good doctors left oh well i thought i was getting good care but the last few years were very frustrating, the last straw was last month after going thru several office visits for pain which i knew was more than a muscle they tried to get me to take this new massage therapy (600.00) out of pocket. first visit 265.00. well i was not prepared for that, iwas expecting a normal co-pay, well the week before they ordered a referrall to a specialist but would not referr me until AFTER the $$$$ teatment. anyway i got my owm specialist, and when i requested pain medication until i could get back in for follow up i was completly ignored.
stephanie cut my anxiety med rx in half and wanted me to come in whatever she knows why i need it ive been on it 11 years come on. they call themselves providers what the ... does that mean. they are $$$$ thieves. i found a new doctor that actually examined me and took 45 minutes and more . i have ulcers , and inflamed ribs as well as a couple other things the speacialist found. they have let me suffer in pain and i feel pretty stupid for letting them string me along they will never get another penny out of me. oh well i guess ill shut up
if you have time and money to throw away maxhealth is the place . shingles; really???? well i wasnt even gonna give em one star but it was required
. well i
Great Office – I have been going to the doctors at Maxhealth since their Colleyville office opened back in the 90's.
Every doctor - Dr. Bullard, Dr. Moorhead and Dr. Barsin, and every PA who I have been treated by is throrough, kind and caring in every way. I've never encountered a single problem scheduling an appointment, or with getting a refill. The staff and doctor even stayed late one snowy night while I made my way from Dallas for an appointment. The staff is always helpful and responsive to any issues that I need to raise. I would highly recommend this group to everyone.
Wonderful Physicians & PA's. – I felt compelled to write this review after seeing some negative reviews. I have been a patient of Max Health for two years. I have been seen by Dr. Morehead, who has a great bedside manner, and by Stephanie West, PA, who is the best provider I have ever been to. I really feel that she truly cares about my health, and when I am with her, I have her full attention. I cannot say enough good things about her.
As far as MaxHealth being about profits, well, they have to keep a keen eye on the bottom line in order to stay in business. Believe it or not, the cost of being a physician is ridiculously high these days due to insurance costs, and many physicians are leaving their practices because of that.
I too have found it annoying to have to go in for blood tests before getting my blood pressure and cholesterol medication refilled, but they are just being cautious, and it's usually only once a year if you get 90 day X 4 mail order prescriptions. You ought to be going in that often for a checkup anyway. Plus they open at 7:00am and even have Saturday appointments, so it's really not that inconvenient.
As far as the administrative staff, that always seems to be the Achilles heel of any doctor office. I don't know why that is. That said, though, I have always found the administrative staff at Max Health to be very friendly and have never had a bad experience with them.
The McDonald's of health care -quantity over quality – I have been their patient for 5 years, I am switching today. I put up with them this long because their office is convenient. But they care more about profits than they do quality care. While the doctors are great, the Max Health policies prevent them from providing quality care. They are terrible about prescription refills, & often don't refill them on time. They want you in their office a lot. So if you are on a medication that you take every day, & you really need that drug & have been on it for years, good luck. They make it impossible to get a refill, & their process is very time consuming. You will spend A LOT of time just taking the many steps they require, to get a routine prescription refilled. And I'm not talking about anything that's controlled, just a prescription for blood pressure or cholesterol medication. It's a pain. Max health is in it for the money, they don't really care about your health, that's not their priority.
I haven't had the opportunity to meet the doctors . . . the Staff! – From what I heard and read, the doctor's are great; yet as most of the reviews have highlighted, the first contact is the staff. Unfortunately, I can not spend my money where I feel unwelcome before I complete my initial greeting. A non-customer service staff, which is sad since in the medical profession you are there to greet your patient and make them comfortable.
cool office, great providers and staff – My husband and I have been going to this office for several years. We have always found the staff to be helpful and kind. I can usually get in for an appointment the same day (they have evening and Saturday hours too!) and the doctors and PA's have a good bedside manner and are very intelligent. I have always felt very comfortable in putting our heath in their hands. Their new office is very cool and decorated in such a manner that I don't even feel like I am at the doctor's office!
What a great office – I have been a patient at MaxHealth for 10 years & have had nothing but a great experience with their staff & doctors. I am able to get in quick & never wait long to see a doctor. I have gone to seen other doctors for various reasons & have never found an office more committed to providing quality care to all their patients. They have minimal paperwork for me to fill out, on-time appointments, an upbeat staff, & a great looking office. I feel wanted & welcome every time I enter or call their office.
Worst service ever! – I visited this location for the second time today and received the same service as before. I was told by my doctor "I don't have time for that I amtrying to get you out of here quickly!" I never thought that I would hear such a thing from a doctor. I do not go to the doctor much, only when I have exhausted all other options and home cures. I am attempting to let everyone know that this office is the worst!!!
Horrible Front Staff – I have seen Dr. Bullard and Dr. Moorhead and I like both of them well enough. they are very nice and listen to what you have to say and even take it into account when they make a decision. I alos really think Dr. Bullard is VERY easy on the eyes.
Problems I have is he front office staff. They treated me horribly when I came in with some nasty pain. I wound up going to an old doctor I went to Years ago. My kidneys were failing and the front staff decided I didn't need to see a doctor the day I came in as a walk in that day.
No telling what having to wait the couple extra days may have done to my kidneys. My sister had a similar problem just last weekend. She went in in considerable pain and the front dest woman decided it wasn't urgent care and she had to wait until monday. What a crock.
Anyway. If they fix the receptionist issues, the place is great. Until then, I hope you don't have any urgent care needs if you go there.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of MaxHealth Family Medicine on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.