Best Buy

(415) 626-9682 | View Website

1717 Harrison St, San Francisco, CA | Directions   94103

37.768921 -122.4116

Open Hours

M-Sa 10am-9pm, Su Closed

 
Consumer Electronics, Computer Hardware, Camera Stores  more

More Categories: Household Appliances, Telephone Service

Neighborhoods: Central East, Mission

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Reviews for Best Buy

Doesn't Recommend
1.0
over a year ago

Best Buy? Worst Buy!! – long story short. coz i am not in mood too talk about what they done too me. and they really done allot!

sure you get there, everything look so good. yes. they are nice and polite at the most part. the delivery they hire? SUCK!

the worst ever.

one week late. complaining by the delivery guy that its too heavy .. and damage the items few time before they take it up stairs, in front of my eyes, too make sure that i will tell them to not take it up stairs, then they will let other crew get a new one and care it up stairs, that way, they play for a week.

Doesn't Recommend
1.0
over a year ago

The worst place ever! – I would actually give zero stars if at all possible. I had the worst possible experience at Best Buy .

My husband purchased a Kindle on Friday for my birthday. It was opened on Saturday and when I sat down to figure out how to use the item I found that the screen was half words and two thirds a picture of birds - sort of a weird frozen screen thing. I charged the Kindle as per the instruction book thinking that the screen would clear but nope, it would not. Not knowing what else to do, I packed up the item, called Best Buy (it was purchased at the Harrison st store) and was told that I could return the item to the nearest best buy .

When I went to Best Buy they told me that the Kindle was damaged so they could not replace or return it depsite having the receipt. When we asked how it was damaged they said because the screen was the way it was (exactly how it was when I opened the box) the item was damaged and according to their return policy they could not take back a damaged item. When I explained that it was sold to my husband in this condition, they simply said it was their policy not to replace a damaged item like that . I asked to speak to the manager , he proudly told me that he "saw one like that yesterday and didn't replace that one either" but also stated that had my husband purchased an extended warranty from them then he would have considered it.

The manager then told me that any problems with the item were the fault of Amazon and not Best Buy despite the fact that I purchased the item from Best Buy. The whole situation was surreal. Imagine purchasing an item, opening the box, finding it broken, attempting to return it and finding that the store simply refuses to take any responsbility by claiming that the manufacturer is at fault.

Although I needed several camera disks and had planned on purchasing some other items while at Best Buy I admantly refuse to spend so much as a dime at this place.

BTW, I called Amazon when I got home who promptly agreed to replace the item. Guess who will get my busines in future.

Doesn't Recommend
1.0
over a year ago

Best Buy is the Worst!!! – Best Buy on Harrison in San Francisco is the worst!

The salesman was a snake.

I bought a washer and dryer.

The installer couldn't have done less or cared less.

He said I needed a side exhaust kit for my dryer, and just go back to Best Buy and buy one and he would come back out and hook it up as part of the original installation.

When I went to the store the salesman who sold me the units was there.

He couldn't have been more helpful when I bought the units.

When I came back needing the side exhaust kit he just said Best Buy doesn't sell it or install it, and couldn't get rid of me fast enough. He barely looked at me.

This salesman is a snake. Helpful when he wanted the sale and could care less about you after.

I had to get an appliance guy to finally hook up my dryer.

Best Buy did say they will reemburse me for the appliance guy charge, but that was only after I said I wanted to return the washer and dryer.

Stay away from Best Buy and their slimey appliance salesman.

Doesn't Recommend
1.0
over a year ago

Do we have any other choice? – I have had over and over bad experiences with best buy. I kept telling myself that, that will be the last time I shop at best buy but here in San Francisco we do not have a choice. Bad customer service, Be careful in getting the extended warranty.

Recommends
4.0
over a year ago

Has Everything – These stores are so big. Just about everything you need in electronics is here.

Recommends
5.0
over a year ago

Great Electronics Store – I just bought a new camera from Best Buy and not only are thier prices reasonable, but the service was outstanding as well.

Recommends
5.0
over a year ago

i don't usually go to best buy, but they did have a washing machine i had my eye on on their website for $999, but when i went to the store, the employee told me it's at $839 on his screen, so cool! i got an extra discount. he even threw in free shipping, which made my life even easier! go best buy!

Recommends
over a year ago

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.

Doesn't Recommend
1.0
over a year ago

Don't shop here! Poor customer service – I received poor customer service @ the new Best Buy on Geary, don't waste your time shopping there! After taking an hour for a guy named Mark to check my computer in for repairs to the Geek Squad, he promised it would be ready four days later. After not receiving a call from Best Buy on the date promised, I call them to check on my computer's status. First the guy tells me he has to call me back because he doesn't have the right keys to the vault. An hour and a half later and no returned phone call I call back again. This Best Buy employee tells me they have not even started working on my computer! I cannot believe these people! 4 days later and an additional $130 to my warrenty costs and I still don't have a working computer and will have to wait 3-5 more days before it's finished! Don't waste your time or energy shopping here!

 

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