814 Clement St, San Francisco, CA | Directions 9411837.782917 -122.467945
Neighborhoods: Northwest, Inner Richmond
Awesome Music Store – I've been reading other people's reviews, and there seems to be a mix between very good, to very bad. Now there are talks about the store being overpriced and etc.... but Guitar Center... now THAT place is overpriced.
I have come on several occasions actually, and I have to say that the customer service is wonderful. I have actually got a little friendly with one of the employees, and we got to talking about the female that people have said was awful at the store. Apparently she has already been let go from the store, and now the staff is rude-free, and awesome.
But all in all, I really like that for such a small place, the variety of the insturments and books is wonderful. It's like walking through the "Apple's Book Store." Except the theme being music things.
I would gladly recommend this place. Very enjoyable. :)
excellent Service – This is the an exellent store. I went to buy a violin for my son yesterday. The store was busy , but the employees were very very nice!!! They tried to help each customer from how to choose a instrument to how to maintain it. The price was very reasonable!! I only paid $169 for my son's violin and it has maple back and ebony fitting.They also have a lots of books and all kind of instruments. I really love the store.
Need a piano? come here... – They have only uprights but they are all good quality, certified, refurbished and nicely priced. They have several professional pianists working there and they just sit down and play a beautiful piece for you to show you the true quality sound of their pianos. I've been in once or twice and they are always friendly and helpful. They have a lot of knick knacks and inexpensive musical instruments for kids. Perfect my daughters pre-school class.
Friendly Staff – I really like this place. It's a hidden gem in the mess of Clement St. Everytime I go in there it is loaded with kids taking lessons and people playing on instruments, and they have a very wide variety of instruments from all over the world. The best part, they are cheap. The instrument I got was a guitar and it was perfect because I have never played before and I got a whole package deal for less than 300 bucks.
I recommend this place if you want a low price, quality instrument for learning on. Hey, maybe they'll sign you up for a lesson.
Rude, not knowledgable. Don't ask them questions - they take great offense to them! – So rude. 20 seconds into my questions about their teaching experience, I felt chastised and patronized. When searching for an instructor, you have to inquire about the level of expertise of the instructor. I asked and the woman suggested I ask the symphony for lessons. She said professional players don't give lessons. It's pretty well known to even laypeople that professionals supplement their income by teaching or just because they love music. I hated visiting the store too. Me and the other people in the store were ignored just so the only employee working could play the piano. If you are looking for lessons, don't go to them. With my two encounters with them, they've shown me that they do not care about the customer and as a music student, you need someone who will help you, not rush you.
Overpriced. Poor customer service. – Everything in this store is overpriced and of inferior quality. The salespeople are unfriendly, have a bad attitude and most of them do not understand English. And the ones that do, will even agree that the in-store stock is overpriced. If you are in SF and are seeking musical equipment, it is best to shop elsewhere.
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