Portland >Adult and Continuing Education > Northwest Fighting Arts
1200 SE Morrison St, Portland, OR | Directions 9721445.517119 -122.653547
Neighborhoods: Southeast Uplift Neighborhood Program
Greedy and ineffective instructors-- I was really excited by what they offered initially and picked up a 2nd job to help pay the monthly fees. About 3 months in, I had an emergency room visit (not related to training at NWFA) and a subsequent surgery. The medical debt went beyond $2000 and I was no longer able to afford NWFA. Despite the mitigating circumstances, and after pleading with them and showing them my bills, they refused to allow me to cancel my contract. I'm now forced to pay 1400$, which includes late fees on top of the $2000 in medical bills. It would have been nice if they had shown some humanity. On to their mode of instruction: It's certainly not worth $160/month. They mostly rely on students to teach other students. They're not very thorough in their demonstrations either. Their tiny gym sux too. For the money that you pay, they should have a much more extensive gym. I just don't understand why they couldn't couldn't show have shown me some decency.
My perspective is, just make sure you are ready to pay your dues, regardless of what life may throw at you. I was a moderately pleased customer for 6 months. I signed up immediately when I had a steady paycheck and an eagerness to learn. I quickly realized that I only liked one of the available teachers, and he only taught the classes I wanted to take twice a week and only in the evening. As I hit my 8th month into my contract, I lost my job and it became very hard to pay my $124 a month fee as well as make it to class because I took any small job I could get. By the time I was contractually through my agreement with NWFA, I still believed I was overcharged because after the 30 day written notice they require, I was continually charged. I had earned a free month from initiating a new member and only through months of somewhat ridiculous email communication with three different staff members all offering skewed views of the same diagnosis, did they concur that they offer an additional month to your contract for your first "free month" as well as an additional month to your contract if you gain their facility a new member; not a free month within your contract. The hard thing for me is that the staff act like they really care about you as an individual, but as one of the most expensive and contractually severe Martial Arts facilities in Portland, I beg to differ. I see it now that they care much more about the money they gain, then the experiences they offer. They have now updated their website and made their policies much more clear, so you should be able to understand exactly what you are signing up for now. But I advise you to take consideration. The kind of consideration that I really regret not taking. I believe that people who run their business such as NWFA does, will not succeed, inevitably, people will not stand for their sort of practices. I am now gainfully employed again and looking for a new place to take Muay Thai classes if anyone has suggestions. Thank you.
DO NOT SIGN UP HERE
For such an amazing location you'd really wish there was a better group of people running this place. The owner is an inconsiderate and money grubbing. If you sign up at this place make sure you aware of that first. They are all about the money not their students. Oh and if you're unfortunate to have lost your job and on contract you're Screwed.
Do not sign a contract here. I signed a contract but then got a job in another state. I was told when I had a bill showing the new address they would stop taking the monthly payments. I did this and they said it wasn't good enough. Then they didn't respond to any of my emails after that and are still taking out the money. That was July and it's October now.
This place has no interest in training you, they just want your money.
I love this gym and recommend it to others. Outstanding staff and instruction.
This martial arts facility has taught my son and daughter discipline, structure and respect. I highly recommend this facility to any parent with children.
My family has been involved with Northwest Fighting Arts for a few years. The instructors are highly skilled and know how to get you motivated to push just a little harder. I have been a member at three other schools due to the fact that my job keeps me moving around. NWFA is by far the most welcoming and impressive school I have seen. Thank you so much for being a positive outlet for our family.
Dishonest billing – Our son went there for 6 months. The kids instructors were great. Sadly the owner runs this business like corporations are running their business and not like a local business. Just like cell phone companies and banks, their method to make money is by tagging on extra fees and being dishonest.
Our son's 6 month contract was up in September. We wanted to continue him in classes but family issues came up. Our plan was to re-enroll him after the school year was out. We contacted NW fighting arts on the 30th of September and left a voice mail to let them know we were not coming back. They got back to us on October 4th saying cancellations had to be in writing. So on October 4th we sent them our notice via e-mail. We did not dispute paying for October even though we called on September 30th, but when November rolled around they charged us again.
We paid for 2 months when he was not even attending ($308.00) and his contract was already up. Their excuse was that the cancellation in writing did not happen tell October 4th (Even though we called in September) and that 30 days from then was November 4th so we had to pay for the entire month of November.
We will definitely be sending our son to a different school for martial arts. It's a shame that Jeff the owner is attempting to use dirty tactics to make money. This is not the level of service you should get from a local company. Even though instructors like Chad are terrific, I strongly suggest taking your business to a more honest gym!
DONT DO IT!!!!! – They are rude and incosiderate. i tried to cancel several times. I cant afford it. They said im pretty much out of luck. im having a hard time affording my house payment and them. they said to bad your suck in the contract. that wont do anything to help me AT ALL. i understand if i could afford this i would but i cant. i would go and do it, Trust me this is not worth your time to go throught NWFA . find somewhere that actually cares if and when you go through financial difficulties. there is one way to get out of contract. pretty much if you keep breaking their rules . they could suspend you or cancel you,.... my suggestion to everyone that wants out fight them and start breaking their rules. if that is the only way they will let us out without moving away or being permently disabled..
Terrible Overall Experience – First off, pay attention to to the other one star reviewers. This place is very misleading with their contract. I signed up for 6 months and am being charged for 9. I couldn't even cancel over the phone. It had to be in writing. When I tried to work out a deal the owner hid behind the contract and was basically an ass hole and ended the conversation telling me to have a nice day. They never once contacted me over a 3 month period as to why I wasn't showing up.
Second, the classes are a joke as well as all but one of the instructors. I received the bulk of instruction from other students; most of whom only had a few months experience. And at times the instructor wasn't even present during portions of the classes. The instructors also aren't very skilled. One couldn't even work the speed bag properly.
My first class experience was in wrestling. I was a first timer and the instructor spent no time with me. I was being thrown around by students who had been doing this for years. Meanwhile the teacher was being VERY hands on with a female member showing her "proper" technique. It was creepy actually as he actually mounted on top of her. While I repeat, I got no instruction.
They also like to sell the idea of fitness. I'm not an athlete by any means, but the fitness required didn't challenge me. I walked away with no benefit and financial troubles. Please heed my warning when I tell you to avoid this place at all costs. Don't make the same mistake.
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