820 Marquette Ave, Minneapolis, MN | Directions 5540244.974602 -93.272333
Monday 11:00 AM - 2:00 PM
Tuesday 11:00 AM - 2:00 PM
Wednesday 11:00 AM - 2:00 PM
Thursday 11:00 AM - 2:00 PM
Friday 11:00 AM - 2:00 PM
Saturday 11:00 AM - 3:00 PM
Sunday 11:00 AM - 3:00 PM
Neighborhoods: Central, Downtown West
Dont make the mistake of going here – A couple of months ago, I took my customers to have lunch at this restaurant. As I was getting seated, I heard my pant rip near my ankle - a big nail was protruding from the chair and tore my pant.. I politely told the waiter about the problem and asked that i speak to the manager. The manager was not in the restaurant at that time and I was promised that he will call me back. Over the last two months, I have called atleast 5 times - only for them to promise that someone will get back to me shortly.
The tragedy is that the food is ok in this restaurant. But I will never go here again, neither will I recommend this to anyone.
In this day and age, where we pay good money to eat in a restaurant like this - this kind of customer service is absolutely unacceptable.
Horrible place for bad food – I bought $100 gift card from it. I got 4 gift cards ($25 each) . Each gift cards is printed "per visit per customer". So I asked them if I can use them for one visit. They said "YES".
However, when I was using the gift cards, they said I can use only one.
The food is just so-so. The food cannot compare with the food from others.
First off there are TWO locations – First off you need to specify if you are talking lunch or dinner, people, get real learn how to identify the meal you ate. You also need to identify which restaurant and if you are ordering prix fixe or buffet.
I've had numerous lunches there at both locations had have found the older, smaller one to be only so-so as far as options and space. It's a place to eat and a bit crowded, 2-3 stars.
The newer, larger location has better variety, the weekday lunch buffet is priced reasonably and the food is good. There is more space for seating and it doesn't fee crowded if you are in one of the back rooms. the front seating space happens to be where the buffet line flows through and so is not a nice place to sit during the busy lunch rush hour.
As far as the food is concerned all, not most but all of the Indian contractors at work agree this is the most authentic Indian food in the area. There are better in Hopkins but not in downtown or the immediate surroundings.
I've had no problem with the waitstaff but then we're talking a buffet at lunch. Checking out can take a few minutes if you are to passive to ask for your bill. But this is easily resolved by getting up and walking to the register. If you pretend you are in India and react accordingly you'll be fine. If you are expecting it to be like Norske Nook then you are not going to be fine. I've eaten at restaurants all over the US and in Europe and this place is well within expectations for it's class. If you are expecting hot towels and pampering then please go elsewhere as this is not it.
Rude Staff Ruins Just OK Food – There are many good Indian restaurants in Mpls. with better food, such as Surabhi; or with sitar music, such as Moti Mahal; or perhaps the best North Indian food, I can never remember the name, the one at Franklin and River Road. This place has perhaps the rudest staff I've ever encountered in a restaurant, without even simple politeness. Not just one, but all three I encountered there today. The food was varied, but at the highest of price level for a weekend buffet; and it was generally too salty, with overly dry chicken and the spices were on the food rather than in it. Parking is very difficult downtown. With such a rude wait staff, I shudder to think of what goes on in the kitchen in terms of cleanliness. These folks are not typical Indians, don't let this reflect on the Indian community here. Go somewhere else and have a good experience!
Filthy restaurant operated by Filthy & Greedy North Indian people – This is one of the horrible restaurant i ever had been to. Horrible service, greedy north indian owners, long lines, NO service ofcourse BAD food when compared with Surabhi, Nalpak .. etc.
No place to wash hands or no rest rooms.....food is not much affective... – Never or ever try to go to 'Bombay Bistro - Sount Indian Restaurant', though you go, never ask for a 'Rest Room'...they will give a big spoon which is tied with a key on the other end and ask you to go to somewhere in the same building. You need to walk all the corridors with the spoon in the hand. Bombay Bistro want to criticize the customers in that way. Americans are whole hearted...they won't realize that the restaurant people are criticizing them.....but reataurant management intentionally criticize the customers...
My sugession is go to Bombay Bistro...but by washing your hands at home.
Horrible Customer Service – I went to this place thursday night for dinner and could not believe the horrible service standards ...
the guy serving us was DRUNK (!!!) and had no idea what he was talking about ...
He was also serving an elderly american couple sitting next to us and was kind enough to shout their comments towards a girl who was present with the manager at that time loudly in hindi thinking that he and other staff are the only people who understand hindi on this planet .... I felt disgusted.
The manager present at that time was acting more like the President and was just lying on a sofa
The Nan served was burnt and when we brought it to his attention ... he said "its close to our closing time"!!!
I have been there many times and I liked the food okay earlier, even with the horrible service ... but this time it was just too much .... I cant believe that a place can have such horrible staff.
Never going back again ...
Absolutely terrible – I went there last night for dinner and didnt eat! It was busy with 2 large parties. I was seated at 750 and my order taken 5 minutes later. 40 minutes later no food no service no nothing! Not once did the staff keep me informed of where the food what was going on. I finally asked and they told me that it would be another 5 minutes..10 minutes later still no food. They served every single person in the restaurant before me including multiple people who arrived after me. Staff barely spoke English so I couldnt really complain. Finally found a waiter who said he would give me my food free which I declined. He then raised his voice and said it wasnt his fault! I have never seen such poor service at a restaurant.
good food. Total rip off. Greedy owner. Horrible management skills. – Hello everybody
I wanted to share this with you before you go to the Bombay Bistro.
I went there for dinner last night and had a bad experience. So bad that I have decided not to go there again.
I also want to add that I have been going to the Bombay bistro consistently for 2 years.
Four of us went for dinner, we ordered 4 apps and 5 main courses, plus 2 rounds of Long Island Ice Teas.
The long Island ice Teas came half full in wine glasses, and by the time I had taken the ice cubes out of them, there was, and I'm not exaggerating here, ONE INCH of drink in them. I called the waiter over, as they are $7 each and complained. They wouldn?t do a thing for us.
Next after we ordered our main course we were asked if we wanted white rice or naan with each main course. I asked for yellow rice. He brought, for the entire table, to cover four people and five main courses, one tiny bowl of yellow rice, in a dessert bowl. There was no other rice at all. Naturally we asked for another bowl as it soon ran out.
When the bill came, we had not only been charged for 9 long island ice Teas ($63) but unbelievably for TWO bowls of yellow rice ($12). They had also charged us 15% sales tax on the drinks (it should have been 10%) and 10% on the food (it should have been 7.75%)
I called the manager over to complain about being charged $12 for two TINY bowls of rice that cost them 5 cents, that should have been included, and he argued with me and refused to do anything about the rice charge. I would have been happy for him to just take off one of the charges.
My total bill was $230. They wouldn?t take off $6 for the "extra" bowl of rice. I told them I wouldn?t ever come back as a result and they didn?t care.
All in all, a horrible experience, which completely overshadowed the food which was good, but their greed and small mindedness, is what left a bad taste in my mouth.
We will never go back.
Great Indian (by American standards) – I just wanted to write this review to counter the many ridiculously negative reviews I've seen on this site. Bombay Bistro is definitely among the top Indian restaurants in the Twin Cities. I went there for dinner on a Friday night, expecting it to be busy but it was not, and the service I received was excellent. All restaurants have good and bad days, and one bad experience is not sufficient to give it such a poor review, nor helpful to others. The food was very good compared to other Indian restaurants in the U.S. My only complaint was that my friend ordered his tikka masala "Indian hot" and it definitely was not so. Restaurants in this country are just too afraid to make anything really spicy. It was okay, though, because the flavour was still excellent. I have only a few complaints. First, the entrees come with either a naan or rice. I ordered mine with rice, and then ordered an extra naan (for $1.95). They billed me as receiving the naan with my entree and charged me $2.50 for the rice. I thought this was very dodgy. Then, I had a $5 off coupon, which they entered as $4.55 off (where did they come up with this amount?). Finally, they claim to validate parking, which was $5 paid in advance. I received a "$5 off parking" voucher, and was told it would be refunded when I left. Unfortunately, after dinner we went for a drink, and there was no one on duty at the ramp at midnight to refund us. Also the voucher was dated two weeks prior, so I question whether it would have even been valid. So the meal cost us $6 more than we expected, but it was still quite good, and I would go there again and just be more aware of these issues. I have not been to the lunch buffet, nor would I like to as buffets are always rubbish. One last coment to the other reviewers here: of course your curry had oil in it, it's *supposed* to be oily!
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