90 Brick Kiln Rd, Chelmsford, MA | Directions 0182442.594922 -71.304641
ups failure! – Ordered time sensitive materials and paid $17 for 3 day rush delivery. After FIVE DAYS still waiting. Tracked package and it's been sitting at a UPS that is only 20 miles away in Chelmsford, for 2 of those days for no apparent or explained reason. Tracking says it will arrive on Monday, which would make 6 days. Worst delivery service that I have ever experienced! I understand that it's the holidays but they shouldn't guarantee and charge extra money for a service that they cannot provide. Eh is understating it!
AMAZING!!!! – Everybody jumped through hoops for me when there was a problem with a package (and it was ME who had caused it.) Everybody worked together on my behalf, from the person who answered the phone to the desk associates to the warehouse help. They all had MY best interests at heart in a very time critical situation. I can't thank them enough!
UPS delivery man (Brian) – We have a UPS delivery driver named Brian that delivers to us in Littleton, Ma at least once a week, he is one of the nicest UPS employee's we have ever had, he's always happy and upbeat. All of us at American Beauty Salon rate Brian a 10!!
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