Brooklyn >Food & Dining > Sugarcane
238 Flatbush Ave, Brooklyn, NY | Directions 1121740.680316 -73.974944
Tue-Thu, 5:30pm-midnight; Fri-Sat, 5:30pm-2am; Sun, 3pm-10:30pm; Mon, closed
Neighborhoods: Park Slope
Hit-or-Miss, Trendy Scene but Bad Service – I think the popularity of Sugarcane is causing it to not be the same. It is extremely packed and the service is horrific. It takes forever to get seated and get served.
If you want to get your drink on or just chill with friends, i highly suggest. If you are extremely hungry, go at your own risk. The dishes are sometimes bland (not seasoned to perfection) As a Jamaican, I have high expectation when it comes to caribbean cuisine.
If you need a scene and want to people watch - Sugarcane is for u
Great Scene, Average Food. – Sugarcane deserves kudos for creating an authentic caribbean atmosphere, I must admit, I go there for the ambience created by the music and the people. The food is average at best and not very good when you factor in the prices. I've had the jrk chicken, which though tasty, still lack that bite, it was much better a few years ago. I am a native Brooklynite and grew up in Flatbush, as such I know places like Fisherman Cove (or even Mom) can offer a much tastier meal at a fraction of the price. However if you are looking for a sit-down dinner or even drinks w/friends in a cool, friendly and festive spot, I would highly recommend sugar cane.
great drinks – I eat out quite often and I heard about Sugarcane from a friend so i decided to give them a try.....the entrance looked a little dingy so I became skeptical but upon entering the restaurant I was impressed on what I found inside. The place was small yet nicely decorated although a lighting was an issue for me and reading the menu proved difficult as my vision is impaired and I wasn't use to the menu. The server was pleasant, the music was good....but to the best part THE FOOD.....excellent!!!!! I ordered the calypso steak with coconut rice and the callaloo puree was divine...a little spicy so i wouldn't recommend this menu item for anyone who can't handle spicy food. My steak was juicy and tender even though it was well done and the sauce was a little tangy. The coconut rice was a treat to my taste buds beacuse as a caribbean native its always been "rice and peas". The martinis were great, I had the watermelon and I got a nice chunk of watermelon which after being infused with the liquor was a nice bite at the end of my drink!! All in all a great visit...please try Sugarcane this weekend instead of Friday's!
Afraid No More – After reading many reviews about the bad service I was a little learly about going there. I have now been there twice and all I can say is "what was everyone talking about?" The service was excellent. Everyone there has been so friendly, pleasant and helpful. A friend of mine who had not read the reviews commented to me about how nice everyone was. She couldn't believe it when I told her what I had read in the reviews.
The food was something everyone seems to have raved about (even when they didn't like the service). At this point I have had their ribs, ox-tails, chicken wings and bread pudding. Everything has been wonderful.
The live music beginning at 6:30 is a nice touch.
The place is nicely decorated.
I really can't find any fault with Sugarcane.
I look forward to my next visit.
Good Food – This is a very nice restaurant with decent service and good food. Went with three other friends and we all ordered different things and we all enjoyed our food. The drinks were adventureous and worth the price. I will be going back.
Wonderful food but terrible service !!! – I love to eat in Sugarcane, it's a really good West Indian place ! But the only thing I don't like about it, it's the people who work there. Guys if you don't enjoy working in that spot just leave !!!
We went there last night with my boy-friend around 11pm and the hotess was rude as hell ! She didn't care at all about us, so we left ! And it's pity because all my friends are thinking the samething : excellent food but HORRIBLE SERVICE !
So I m talking to the owner : Do something about your staff !!!
Horrible Service – I have been to Sugar Cane a few times. Each time the service is consistently bad. There is a long wait to be seated (which I can deal with), when you're finally seated however, there is a very long wait before you're even acknowledged...or served (this i don't understand), then once you finally get your order in it's a long wait for your food. To make it worse, the past couple times I got my food it was damn near cold - lukewarm at best. My date had to ask them to stick his food in a microwave or something . I felt pretty bad that we had to ask, but it was ridiculous. After waiting that long..you really want hot food that you can enjoy. Anyway, I hope the restaurant gets better - I won't be back for a few months. There's alot more I can write, but I'll stop here. First things first, we have to get the customer service better. This place has so much potential, the food when served hot is really good!! I really hope management deals with the kinks asap.
Great food and drinks – If you are looking for good tasting food and drinks and don?t mind the wait (avg 30 mins or more) to be seated, and the wait to place the order, and the wait to get the food then this is the place for you. Do not get me wrong this place has great food, style and ambience, but service is terrible. I have eaten here many times and it is the same bad service each time. My friends love this place so I am usually out voted. This is a good restaurant, but it lacks qualified restaurant management.
Sugar Cane or Sour Cane – This was my second time and I must confess it was worst than the first time, on arrival we were told there was a 30 min wait but we did not mind since we didn't have reservations. we decided to wait at the bar area which you had to play musical chairs with other patrons if you wanted to sit. The drink which I ordered was missing its garnish and poorly mixed. After seeing a couple which came in after us being seated we went to the hostess and was told they had reservations which I knew they didn't have because when asked if they had reservations they said no, I guess if you're not in her face she will eventually forget about you she also had the audacity to tell us we would have to wait another 40 mins to be seated. I told my date we should try somewhere else if we wanted to eat dinner before midnight we ended up at a nice italian restaurant on 5th Ave. I will still love to experience the sweetness sugarcane has to offer and I believe in 3 strikes and your out but the next time I go back and I leave with another sour taste in my mouth I definitely will not be going there again.
Cool and hip caribbean spot with food to die for!!!! – This small yet quaint spot is lively and active with soca music playing and very nice and professional staff. After reading others reviews I was expecting rude and nasty staff but everyone was pleasant and we didnt feel rushed at all. The food is unbelievable and worth the price. The jerk/stew chicken with rice and peas and cabbage was the best Ive had in a LONG time.
I will definitely go back and with the exception of the small space and long lines to wait for a table, it will be worth the trip once you sit and start feasting.
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