Brooklyn >Pet Services > Posh Pets Grooming & Boarding
256 Flatbush Ave, Brooklyn, NY | Directions 1121740.679460 -73.974323
Mon - Sat, 9am - 7pm; Sun, 10am - 5pm
Neighborhoods: Park Slope
LOOKS CAN BE DECIEVING!!!!! – So I found out about posh pets by searching local groomers. Although the reviews were more on the negative side, I decided to try them because my pup was in need of grooming ASAP. The man at the counter was rude but I gave him the benefit of the doubt (because his clients were coming late and arguing with him). I dropped my 25lb miniature schnauzer and picked her up 5 hrs later. I was so pleased with the hair cut. She smelled great. So I forgave posh pets for their flaws and promised I'd come back. 3 days later the nightmare started........... My miniature schnauzer contracted round worms from posh pets because they fail to properly sanitize every kennel after use. I ended up paying 500 dollars in exams, meds and special food to save my baby's life. Please, don't risk it. If you bring your dog to posh pets, make sure to remind them to CLEAN THE KENNELS. Also, make sure she's vaccinated and on heart guard. Worms are dangerous and there are many types out there. Sorry posh pets but you disappointed me. I trusted you with my dog's safety and health. </3 I won't be coming back.
Cut my dog's eye – I took my 4 month old Yorkie puppy there for his first grooming and when I got him back he was squinting and his eyes were watering. When I got home and inspected it, I realized he had a cut right on his eye. I immediately drove back to Posh Pet, which was a 20 minute drive, and alerted them. Sufficed to say they were not very helpful and told me to take him to the vet. I did and it cost me $150 for visit and medication (they had to flush his eye out and I had to administer an antibiotic for 7 days). This made me very afraid to get him groomed and I am literally nervous every time time I drop him off for grooming. Luckily, it has never at any other place I have taken him too. This place could be the last groomer on earth and I would rather cut his hair myself before I take him there again!
PLEASE CALL THE ASPCA AND REPORT THE INCIDENTS – I am very thankful for the reviews. I was just about to make an appt to get my dog groomed there but fortunately I read the reviews before I did. When I read them I was very sadden and outraged by this tried to call the ASPCA to make a complaint but they said they cant accept complaints from third parties. I would have to have witness abuse or neglect or it would have to had happened to my pet......... SO IF SOMEONE COULD PLEASE CALL THE ASPCA AND REPORT WHAT HAPPEN TO YOUR PET SO THIS WON'T HAPPEN TO ANOTHER THAT WOULD BE GREAT THE NUMBER IS 212-876-7700 EX 4450 PLEASE CALL
BEWARE HARM PETS AND OWNER INSENSITIVE – My Shitzu and I have been clients of Posh Pets for many years. Weve never had a bad experience until July 3rd 2010. Gizmo went in for a routine groom and came out with 8 staples on his belly. At 6:23pm I called Posh Pets to see if Gizmo was ready tro be picked up and the secretary informed me he was not ready. At 6:31pm they called my husband and told him Gizmo was ready.
My husband went into the salon and paid (75 dollars) via credit card. Once he had been charged the owner walked out with Gizmo who had on a blue neck shield and 8 staples. The owner told my husband Gizmo was extremely matted and that is why he had gotten hurt. My husband left and arrived at my grandmother's house by 6:50.
At that time I was furious that not only did they not call me when Gizmo had gotten hurt, they brushed it off as if it wasnt a big deal that my dog had a cut about 3 inches long on his stomach. I immediately called Posh Pets and requested to speak to the owner. I was put on hold for about 5 minutes. When the owner picked up the phone I asked for an explanation and he told me that Gizmo was extremely matted. I stopped him because the night before we brushed Gizmo so that he wouldnt be matted and in the area where Gizmo was cut he hardly has hair. He continued to tell me that because of my carelessness Gizmo was matted and he couldnt create a miracle. This infuriated me all I wanted was sympathy and an apology. I asked him why he charged me and he said I SHOULD BE HAPPY HE PAYED FOR THE VET!!!! I told him that as an educator my responsibility is to contact parents when their children are ill and as an owner he shouldve done the same. He apologized after I asked him to and told me that repeating what happened to Gizmo wasnt going to make it better so he needed to hang up.
NEVER take your loved pets there. The owner has no people skills. He is insensitive and became very defensive when I questioned his store policies. They never considered picking up the phone and informing me of what had happened to Gizmo. Had I known I wouldve went to the vet to be there with my dog. To add insult to injury he charged us $75.00 and my husband gave them a $5 dollar tip. Extremely disappointing service.
never again! ever! AVOID taking any pet you love here! – I first heard about this place from a friend who takes her very playful, purebred puppy here for grooming. They've given him great cuts and styles (yes, styles), and she says he always comes back happy. So, when it was time to groom my lil girl (a poodle mix) I took her to Posh Pets. I called to make a same day appointment and they were quite accommodating.
I should've walked right out when I saw how small their grooming area is and that it looked very similar to the room of cages at the shelter from which I rescued my dog-- but I figured I was being over sensitive. I should've listened to my gut. I was told she'd be ready in three hours, and when I called after four hours they said they still needed another hour. So, five hours later, I picked her up-- and she's been a new dog since then.
Her cut is cute-- or at least the parts of it they did correctly were cute. I asked them to leave her face cute and round. They shaved it. I asked that her legs be really short haired with ankle poofs. They trimmed the hair on her front legs and left them as is, giving only her hind legs the cut I asked for. So now my dog has two very differently groomed legs. Fine. I should've gone back and asked them to fix this, but by then I'd been fed up.
So, here's the real problem: Since visiting Posh Pets her demeanor has changed. Where she would approach anyone on the street for some petting, now she is startled by most people's attempts to pet her, especially men. (The two groomers in Posh Pets were both men.) She growls at men and won't allow them to pet her, except my neighbor, my brother and my father-- all of whom she recognizes. She was never like this until she came home from the groomers.
It's possible that it's all just a coincidence and that I'm being an over-protective doggy mom, but this sudden change in behavior makes no sense otherwise-- especially considering that my biggest fear with my dog has always been that she's so friendly with EVERYONE (even at the shelter when I first met her! she was the friendly, well-trained and submissive dog with the sweet demeanor) that she will one day just up and walk away with a stranger. (Honestly, I don't think my dog has a "trouble" radar. Everything to her is a toy, a game or fun-time.)
Anyway, we have a vet appointment today so I'm going to discuss her behavior with the vet. It's been a few days since her grooming and any attempts to socialize her with some male friends of mine who she hasn't met hasn't worked. She just growls and barks angrily, then jumps in my lap (or arms, if I'm standing up).
So, to wrap up, TAKE YOUR DOGS ANYWHERE BUT HERE.
Very Disatisfied!!!!Never again. – I'm writing a review to let others no that this establishment.The receptionist is so very rude and not knowledgable.Very hostile and my aunt and I been coming their for about three years or more.Very expensive and its not worth the money.Never again
Injured My Dog! – I absolutely do not recommend this Groomer. I brought my dog there Labor Day weekend for a wash and groom and my dog suffered very serious cornea burns from the groomer getting Shampoo in his eyes. I understand accidents do happen, but what what is even more inexcusable was the fact that I paid for the service and they allowed me to leave their establishment without telling me that they knew that they injured the dog! On our ride home, it was then that I noticed that my dog was extremely sensitive to light and would yelp every time he opened his eyes. I had to turn completely around and go back to the store where the manager did admit that he injured the dog. To their credit they did pay the vet fees. However it did take a week and half for the dog to recover and I had to cancel my labor day vacation. STEER CLEAR OF THEM!!!
Yikes! Do you want to get your pets back alive? – They left my pets confined in small vinyl shoulder carrier bags, on the floor, in a dark, high-traffic area, with not even a drop of water for SIX HOURS.
This is the "Posh" cat boarding service that was provided to me by Posh pets yesterday at a rate of $25 per pet. This treatment WOULD have been repeated for five days in a row, had I not chanced to come back in the afternoon after my move out was over to drop off some favorite toys and a blanket.
I know some cultures view American's attitudes to their pets as excessive pampering. So that's the kindest interpretation I can place on this treatment. Leaving your furry, large cat in a freaking STUFF sack for 6 hours with not even a DROP of water and not even blinking about it.
They were so oblivious to humane standards and requirements that they treated me like some irrational, nut when I calmly but firmly stated that I was taking them out of there and wanted a refund for my deposit. Instead of taking them out of the carrier bags at that point, and giving them some water and letting them stretch their legs at that point, they escalated the situation into out and out rudeness.
After a problem-plagued move, they had added yet another complication to the nightmare. There I was, standing in the street, cats still stuck in their snug carriers with no water, my new apartment not ready and nowhere to go.
The happy ending: My vet, Animal Kind, referred me to Woofs n Whiskers in Carroll Gardens. Not only did they take in my cats at the last minute, their regular boarding rate was $3 lower than Posh Pets', and they gave me a 10% discount for bringing in two pets. My cats were immediately placed inside an airy roomy cage inside a clean, well lit area by a professional courteous staff. They sent an email update about how my cats were adjusting.
Without the surprise visit, I don't know what would have happened to my cats after five days of this torture. As it is, I guarantee I will not be able to use those shoulder carriers for transport. Which means with two fifteen pound cats, I no longer have an efficient way to get both of them out of the house in an emergency. (I got those carriers after a difficult cat evacuation on 9/11). Thanks a ton Posh Pets.
Great Cut, Skeptical About Returning. – I have had my Australian Silky Terrier since October and it was obvious she needed a haircut. Her hair was dragging in puddles and it was just getting to be rough!
I did a simple google, found one nearby, and made an appointment. I figured if I got there and didn't like it, I'd just leave! I waited a little while but the guy checked me in and immediately said "Well if she barks like that we'll put her downstairs by herself"
Um, ok? My dog is 9 years old, but as hyper as a puppy. She's still an old lady though! She was a bit nervous and barked when she heard other dogs. He opened the little door to take her in and took her leash from me. I stopped him and asked to see the grooming area.
Now, on their website, under their tips, it says you should ask to see the area where your dog will be kept.
So the man looks at me and says "Why would you want to see it?"
Excuse me?! I responded with "Becuase that's the smart thing to do before I leave my dog with you for the first time?" and he let me come in. I felt awkward and unwelcome to look around, so I turned and he dragged her in and I left.
I felt a little bad but also thought perhaps I was being over protective, like dropping my child off at preschool or something! As I left I heard the guy tell someone else he was going to bring her downstairs :(
How would HE like it if he was making noise at the doctor so they locked him in a cage away from everyone else?
I was told I'd get a call when she was done. I dropped her off around 11:45...at 2:45 I called and they said I could come get her in 30 minutes. I grabbed her carrier and ran out. I got there and she was so excited to see me.
Her cut looks great, her nails look great. I spoke to the groomer and he said she was nervous and he had to take his time with her, but she did fine if he just took his time with her.
On a side note: my dog is not a Yorkie. I realize she may *look* like a Yorkie, but a groomer or someone ought to know the differences, especially after I told them she wasn't. That being said, the topknot was cute, granted, but also sort of irritating. I should have asked them not to do it.
Anyhow, she seems happy enough and normal so no lasting effects or trauma...the cut looks great and is what I specified so I can't complain in that respect.
HORRIBLE!! DO NOT SEND YOUR PET HERE – Having read the reviews I avoid Posh Pets like a plague. I would never take my dog there or give that place any business. I am posting because of something I witnessed yesterday. As I was walking by, I noticed a woman dragging a beautiful Golden Retriever by the collar to a tree on Flatbush. She released the collar while he relieved himself and then she dragged him back into the store. Now for those of you who are familiar with that area, you know that Flatbush is one of the largest, high traffic streets in Park Slope. This was around 3pm and there were A LOT of cars on the road. What if the dog got loose and ran out into the street? It really is not that difficult to put a leash on a dog. If that was my dog, I would have gone completely ballistic on her. They obviously don't care about the dogs. Do not take your dog here.
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