Brooklyn >Food & Dining > X O Creperie
2027 Emmons Ave, Brooklyn, NY | Directions 1123540.584112 -73.946647
Neighborhoods: Sheepshead Bay
My Four Cents – The good: the food was delicious and the overall atmosphere pleasant.
The bad (and the reason for the two star review): The service and the management. The waiter was overly eager to remove plates which were not yet empty (and without asking). On two occasions I had to stop the waiter from removing a grilled vegetable platter with a few pieces of eggplant and a bread basket with bread still in it. When asking for a refill of water for my girlfriend and myself, the waiter brought a single glass. I had to ask again for the other glass of water.
When the bill arrived, a gratiuty had been automatically added. The bill, including tip came out to $38.04. Not having the 4 pennies, not wanting a pocketful of change and not feeling that the service was worth paying $39, I paid $38 (deducting the 4 cents from the built in gratuity).
My girlfriend and I left the restaurant to find the owner coming after us, insisting upon the 4 cents (which "has to come out of the server's pocket"). I gave the owner $5 and waited while he came up with the $4.96 change, which included pennies from a "give a penny, take a penny" jar. I explained to him about the lack of service, but he could care less.
Bottom line: we enjoyed the food, the management and staff leaves a lot to be desired.
Crepe de la Creme – Love the place even more after renovation. Great food, good service. My whole family loves this place. Come hungry, you'll need the space in your stomach.
bad feeling – I've been this place for a few times. All of the servce people didn't know how to smile to the costomers. Once I went to this place was 2 years ago, It was a winter day and everybody had a coat. The waiter required me to hanging the coat to the front desk. It charged $2 for each coat. But when I sit down I saw the other customer hung the jacket or coat on the back of the chairs, That is why I feel to bad, Because they just made more money from the coat????? Why is not required for everyone?
Great Place To Eat – XO is a great place with a vast variety of food to pick from. If you want to go for something light check out their salads. If you feel that you are up for something more serious their meat, seafood, poultry (duck in particular) dishes are all superb. Some of the things that we almost always order are Duck Wellington, Rabbit Salad, Stuffed Mushrooms. Their newest addition is Scallops in honey and walnut sauce. Instead of attempting to describe that dish I’ll just state for the record that my husband ordered and ate 2 portions He half jokingly said that he might go for yet another one instead of the desert (I’m not sure if it was joke!).
Their crepe selection is out of this world. Seafood crepe and Nutella crepe are 2 of my favorite ones. If you are in the mood for a crepe but are at loss which one to pick from their lengthy menu, I would suggest talking to the server. If you would give them some pointers as to what you might want in the crepe they would make helpful suggestions.
If after your meal, you’ve got some place for desert you might want to try their strawberry soup or pomegranate milkshake. Or in case you are just passing by and feel like some coffee and desert this place would not disappoint you.
I’ve been going to this place for over 5 years and the staff has always been very friendly, polite, and ready to make helpful suggestions if you ask them for some guidance regarding their menu.
The only negative thing is that our family loves the food and service so much that for every occasion we end up at this restaurant. Even when we try to come up with other alternatives at the end of the day we make the beeline to XO.
I would highly recommend this place for any occasion.
Scam! – I was charged $15 for a cup of coffee. But nothing special... The place is not a high profile. Restroom is nasty... Won't go again.
Service Charge 20% :) – Had my doughters Bday party there 18 people, The food is good.
The unexpected 20% service charge added to the bill was NOT cool
I usually tip from 15% to 20% but I think it should be up to customer to decide.
Do not go there by yourself, esp if you are female.... – I was there maybe month ago by myself. Before i thought that its normal practice. But all personnel of the Restaurant was evaluating me, I statr fell myself no so comfortable to eat smth The other story with one of the co-owners, maybe cause I looked great that day))) I dont know But I heard that is the normal practise for him... so be carefull if you are go there lonely or with husband))
Great Customer Service!!! Cozy atmosphere!!! – The place is wonderfull!!! The staff was friendly, polite and attentive. Food was delicious, properly cooked in a fair time manner :)))) Design of the place is neat!!!! I haven't noticed a hint of "brutal, abusive Russian service"!!!! The moment we walked in, we have been greeted not only by hostess, but by one of the actual owners (Really NICE man, by the way:)))) By the end of our dinner on our way out he asked us how was everything and welcomed us to come back!!! We deffinitely will!!!!
On the website, XO Creparie is described as ?the stylish interior and intriguing atmosphere of a French tavern, intimate candle lights, and soft background music; an ideal place for a romantic date or a quiet family dinner.? Trust me, it is nothing like that! Instead of an ideal place, you will meet abusive Russian service and a brutal bill at the end.
When you?re going to a restaurant, especially, if this restaurant is a member of the Royal Card restaurants, where the high quality food and service are guaranteed, you are expecting to have a wonderful time. However, the food wasn?t so great, and the service was too slow and not attentive; we were waiting for our orders for over 40 minutes, and when they came in, one of them was missing.
On the question about direction to the restroom, the manager of the restaurant responded offensively using improper and insulting comments. Needless to say, the ladies? room was not clean; the floor was dirty, and the flush of the toilet wasn?t properly functioning. There is the opinion, stating that you can judge a restaurant?s kitchen by its bathroom. As the previous reviewer, we felt deceived when we got the bill with a 10% service charge included. In addition, we were charged $7.50 for a cup of regular tea (not including taxes and service charge). The place is a scam.
The worst service! – The worst service I've ever had!!! The waiters were rude and not helpful at all. Glasses were dirty and they hardly agree to change them
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