Raleigh >Beauty >
Tanning >Sun Tan City
7408 Creedmoor Rd, Raleigh, NC | Directions 2761335.885801 -78.679357
PROS AND CONS – This place is alright! Def not my favorite tanning salon but its the most convenient. The instant bed is my favorite but also the most expensive. In my opinion it is so over priced its ridiculous! But if you want to be tan...what can you do? The instant bed does work though, if I go once around lunch I am tan for that night and maybe 3 days after.
The versaspa is what I usually use and it is the most high tech both I have seen in Raleigh. I like how its heated and pretty clean for the most part. Although there is one BIG problem I have noticed with the versaspa solution. I have been to many tanning salons and also worked at one, so I know a little about this.
I have an olive complexion so I can pull off the dark solution,but I prefer to get the medium usually because the dark WAS too dark in the mystic tan solution. Now that they switched to the new versaspa my tans DO NOT LAST A WEEK!!! Even when I get the dark its not as dark as it use to be by any means. The medium is barely noticeable so I can not imagine what the light is like.
They offer a hydration mist to get after you get sprayed and I wonder if that has something to do with it not lasting??? I do not know but something is different!! I would think that with a new system they would have better quality solution but apparently not??
With all that being said I am not completely bashing suntan city because I do go there, I just wish they sprays lasted longer and they had multiple booths! So if your wanting to be SUPER BRONZED for longer than a few days this is not the tan for you!
A sweet end to a long week! – After a long week preparing for a 4 day weekend, I couldn't wait to go to the beach! I stopped by Sun Tan City for the first time today on my way home from work to look into a spray tan before I left for the beach tomorrow, and I was very impressed with all of the options they offered. The lady who helped me explained all of the great benefits of tanning and spraying in the same day for the best color, and it was definately the most relaxing and fun thing I have done in a while. It has only been a couple of hours and I am already starting to see myself turn brown! It looks great and I am so glad that I stopped in to see what Sun Tan City had to offer.
Sun Tan City Rocks!!!! – This is by far the best place I have ever tanned. I don't expect much from a tanning salon other than getting good color. These guys however have treated me with respect and their tanning beds always give me great color. Sun Tan City has gone above and beyond my wildest expectations!!! I also just found out that my membership is good at over 130 locations which to me is icing on the cake.....
No complaints – I cannot complain with Sun Tan City. I spoke with Aaron and she was very nice and took me for a tour. I made it straight as to what I was looking for but did not stop her from explaining the higher beds to me. I was not pressured in to buying anything as others are stating. Also, if you go in before the first of the month, you can pre-pay for the following month and they won't touch your card. I give them a 5 out of 5 stars. Very clean environment, never a long wait for the 20 minute beds and I pay ~$24.99 per month to tan unlimited.
Sun Tan CIty is AWFUL – The 'Sun Tan City' chain which took over ownership of Palm Beach Tan in the triangle is absolutely terrible. I was a loyal customer of Palm Beach during the winter months, so I thought I would still give Sun Tan City a shot recently.
I couldn't have been more frustrated and disappointed.
The manager wouldn't uphold my $30 worth of credit built up from having a frozen account, she made me step to the side of the counter so she could greet 2 other customers and take care of them before getting back to my account. On top of this, she was incredibly rude and short-mannered with me. I am a customer in your salon, correct? I feel that in the customer service industry, you have to make your clients feel welcomed and cared-for. This is obviously not something they received any kind of training on.
Then came the extensive waiting time. Like many of the other reviews have stated, my wait time reached 25 minutes before I was called back to a room. No apologies for this, no acknowledgment that I had been waiting for almost half an hour. To be honest, there were several times I wanted to get up and leave, and I'm not quite sure why I didn't. I can promise that I won't ever go back. This place doesn't deserve anyone's business.
Great facility but long wait times – This tanning salon has a month unlimited package for the Mystic Tanning unit for $39/month. Nobody can beat that! HOWEVER, every single time I go to this location, there are long wait times. They do not take appointments, but the wait is anywhere from 20 minutes to 1 hour. Trust me, this is no exaggeration. They also have 25 beds, but only 2 are Mystic units. Also, if there is not a long wait time, one of the two units is broken. This is true of the Falls of Neuse location, as well. The staff has NEVER apologized for the long wait or broken beds. They have NEVER offered an upgrade or to make the situation or customer feel better. There is one lady that is always talking about her pregnancy and has answered her cell phone while working at the front desk (unprofessional in my book). The assistant manager is very friendly, but does push products. However, I highly recommend product for the Mystic bed. So, as you can see, I only visit this place because of the low price. I leave this place unhappy every single time, unless I visit on a Saturday morning and don't have to wait an hour! Their websites state "no wait time", but that is highly incorrect. See for yourself, if you dare!
Editorial Review by Citysearch Editors – A variety of tanning beds are available, as well as the UV-free Mystic Tan system; no appointments necessary.
friendly and helpful staff – I was not certain if I could tan or use the Mystic Tan. Everyone was so nice and heplful. I love my tan and will definitely go back to this location.
Rude Staff – The tanning beds were alright, but it was difficult to get past the aggressive girl at the front... agree wit the first review, rude sales... and since they just changed their bulbs, I got burned
Bad Experience/Staff – Beds, atmosphere and cleanliness are average at best.
At Creedmoor Rd., the two girls at the front desk are exceedingly rude, unprofessional overly pushy and aggressive. When I declined to buy their extras, they were outright confrontational. Even after it became palpable that I was offended, they continued to push. Not worth the hastle, really bad experience. Absolutely will not return.
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