Atlanta >Home Repair & Service > Locksmith 24 Hours Inc
229 Peachtree St NE, Atlanta, GA | Directions 3030333.760442 -84.387567
Neighborhoods: Northeast, Downtown, Northeast
THE WORST LOCKSMITH IN TOWN, DONT CALL THEM – Horrible, Horrible, Horrible. Got a quote for 39.99 service charge, plus $15 for opening the car door.
The person came 45 minutes later then was promised. Then he gave me an invoice for $165, I said it should be 39.99+15, he said its standard, and if I want my car opened, then I need to pay $165. The guy opened the door within 2seconds literally. When I asked if I can call the dispatch and find out why is the price so much, he said I don?t need to, he will do for me. Sure enough he still charged me the amount. When I called the main office, they said that the maximum they charge is $165 and opening the car should be between 15-85, depending on the difficulty. So 2 second of labor is really difficult.
Still waiting on my refund, the worst rip-of I have ever experienced. DON'T USE THIS COMAPNY. THEY WILL TAKE YOUR MONEY AND GO. I HAVE NEVER HEARD THAT IT TAKES $165 TO OPEN THE DOOR. ON TOP OF EVERYTHING THE GUY SAID HE HAS NO WORK PERMIT IN THE USA. YET THEY STILL GAVE HIM A JOB
Unbelievable – The locksmith showed up and couldn't get my door open. Then he charged me $65 for a service visit. I asked him before he even came out how much it would cost and he didn't mention a flat fee. So I was still locked out and out $65. Get a price quote before they send a locksmith out to your home.
No Price Quote when asked for one – I called the office and asked about having my house unlocked. I asked about price and the lady said a service person would call me back and he would quote a price. The guy called had said he would have to see the lock to quote a price. When he showed up, he said it was $65 for him to come over. Before he even left for my place I asked about a price over the phone. He did not mention the service call fee. I do not recommend this business.
Worst Customer Service – I have been trying to settle a complaint with this business for well over a month now. They tell me they will call me back but never do. I called and asked "to speak to a manager, please" and the response I got was "Who are you to demand to talk to a manager?" Then when I started to explain the individual hung up on me.
Editorial Review by Citysearch Editors – Roadside and home lock assistance is provided all day and all night long.
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