Chicago >Food & Dining > La Gondola Restaurant
2914 N Ashland Ave, Chicago, IL | Directions 6065741.934695 -87.668543
Monday 3:00 PM - 10:45 PM
Tuesday 3:00 PM - 10:45 PM
Wednesday 3:00 PM - 10:45 PM
Thursday 3:00 PM - 10:45 PM
Friday 3:00 PM - 10:45 PM
Saturday 12:00 PM - 10:45 PM
Sunday 12:00 PM - 10:45 PM
Neighborhoods: Lakeview, North Side
Worst Food Ever/Unless you want to get sick – I got so sick after eating at this establishment. Now I understand why no one was there when I came in. They were probably all at home sick, just like I was for the next day. Just say No to La Gondola and their bad food and horrible service.
Horrible owner and horrible service – My husband and I went here on a Friday night. We didn't realize that this place only had 6 tables. When we went inside at 7:00 there was one table by the door. It was one of those tables that shouldn't have even been there because it was freezing outside and you would have been cold the whole time you were there. We went to the host and asked what they had availble. They said they had that table availble, but that we we would have to be done in an hour and twenty minutes. Seriously? I am going to pay and you are going to put a time limit on it. I asked when they would have any thing else open and they said 10:00, so I took my business elsewhere. The kicker is that I wrote a negative review on a different site and the owner wrote back and personally attacked me by saying "I'm not going to argu with you, you and I both know what kind of people you and your husband are, your best friend will always be the angry and sad person in the mirror every morning, I hope you and your silent husband are happy at Waffle House". I am sorry, but that is no way to win customers. This place is not open to feedback and the owner definitely needs a customer service 1010 class.
Best Personal Dining Experience – This resturant is my favorite "find" in the city, I stumbled on the resturant when my car battery died while I was in the grocery store. I have never had a bad meal and the service is always top notch! The Lasagna is a personal favorite of mine. The chef is always willing to make any dish exactly to your liking. In my experience this resturant is the best value in the city - the portions are large and the prices are unbeatable. I highly recommend this resturant!
I own it, I love it, more feedback please! – Hello, La Gondola will be expanding in the near future, By winter we will be more than doubling our space, Opening for lunch and expanding our catering business, Our dining room will go from 22 to about 80 seats , This will all come just in time to celebrate our 25th year in business, Wow "25" years, we couldn't have done it without our loyal customers, some of which have been coming here since day one, we also couldn't have done it without our great seasoned crew, our Executive chef and head waitress have both been here since 1984, the next 6 people under them have been here from 7-18 years each, If you ever feel the need to contact us with a compliment or concern please don't hesitate to call, this is a family run business,one of the owners (Andy or Christi) answer all phone calls and e-mails, we are here 7 days a week, we care about the future of La Gondola and protect our award winning past. we welcome any suggestions as well, this is what helps us grow, after all we're here to serve our customers and give them what they want, So please don't hesitate calling or sending a message through our website.
Below average Italian cuisine – I have ordered from this place many times hoping it gets better... it hasn't. Calamari- heavily breaded and soggy. Gnocchi- very dense, not at all like true gnocchi are supposed to be. It was in a heavy cream sauce. Disgusting. Bruschetta was good. Wouldn't recommend to others. There are many other Italian restaurants to choose from that are actually authentic and good.
capricious – having been a long standing customer and general advocate of la gondola, I write this review with a heavy heart... while I understand and expect some variation in consistency at a given restaurant, recently I've developed the distinct impression that somehow the business end of things is slowly starting to usurp the very quality experience I had once praised la gondola for.
bottom line: I reluctantly downgrade my rating to average, a place one year ago I would have awarded highest marks (for the category)
let us not forget about that which is most important: the food & customer satisfaction
Most amazing food and friendliest service – There really isn't any words to decribe the "awesomeness" of the food at La Gondola. It really speaks for itself. The aroma of the dishes just makes your mouth water. I enjoy all the hospitality when dinning in. i think it really says something about a place when during your dinner or after your meal the owner Andy comes out from the back and visits with you. What a great guy, he might talk a lot but it adds to the flavor of the place. The pizza here is probably some of the best in the area that i have found. Not too many toppings but more than you pay for, and cooked perfectly. If you ever get the chance to dine-in, please try the seafood ciappino. OMG! Just the presentation alone leaves you speechless. I reccomend La Gondola to everybody. At least once, but i know from experience you can't go just once.
Editorial Review – Since 1984, this small Italian eatery has been serving a huge menu of pizzas and pastas.
Very Consistent 5 Star Food – Well, La Gondola has once again delivered a fantastic meal to my house while we entertained several guests from out of town, not only did the food come in just over an hour, we were even surprized they would deliver tonight, 7 inches of snow and 40 MPH winds, they said sorry in advance and delivery might be 1.5 to 2 hours, it was delivered hot in 70 minutes, our guests were also impressed with delivery time and commented on how this is some of the best Italian they ever had (and they're from N.Y.) had the margherita (mar?) pizza for starters, and several entrees including the house specialty, Rigatoni Boscaiola (Yum!) Eggplant Parm. (1 of our guests had) and Loved, and Tilapia Livornase, white fish in the house Tomato Sauce with Caper, Olives and a side of Pasta, never had Fish with Tomato Sauce but it was great, and of course my wife had the Stuffed Gnocchi with creamed Pesto, she can't go a week without :) Service has always been top notch, Phone Personel to Delivery Drivers always polite and professional, and the service is even better in the dining room, although they only have 6 tables and it's hard getting one on weekends, but they do accept reservations, kepp in mind that delivery takes a little bit longer then most other restaurants, but the quality of food you receive takes time to prepare, so don't order if your in a hurry that's what Papa John's is for.
Inconsistent Food- Slow to deliver – Having ordered from La Gondola in the past, we know that they are slow to deliver. READ: more than an hour every time for the last 6+ orders. With our order tonight however, we were disappointed to see that the $16 Salmon dish was way too dry to eat. When I called the manager (Brandon) to ask for a refund, they declined and said the food was fine when it left the restaurant. Well, then it must have been Chef Andy with the Knife in the Kitchen that ruined my meal! What a dumb thing to say... For the prices that they are charging, an edible meal is the least one could ask for.
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