Houston >General Merchandise Stores > Heights Spa
440 W 19th St, Houston, TX | Directions 7700829.802856 -95.404963
Neighborhoods: Greater Heights, Central
Friend bought a gift certificate for a massage at this location and I can see why, their services are amazing and people are incredibly friendly and professional. Will be coming back in the future.
Came here for a walk in and had a very pleasant one hour massage, will be back to test the other services in the future.
Very pleased with my massage. The workers were all very courteous and the massage was a great for its price. This isn't a chichi spa but if you want a nice decent relatively cheap massage, this is the place.
Wonderful, will be back. – Visited with the Groupon facial deal, very happy.
Very pleased with facial – I left very happy with the Microderm facial, I opted for an additional massage service and was very pleased with it as well. I was referred to Heights Spa by a friend who has been going there for years to get her nails done, she swears by them and I will vouch for them as well.
The staff is attentive and friendly and the spa is very quiet, I did enjoy how relaxing it was.
Heights Spa Facial – First time to Heights Spa with Groupon deal for Microdermabrasion Facial. I was warmly greeted upon arrival and went straight into the treatment room, I noticed the serene feel of the spa right off, very quiet and relaxing, Tina performed the facial, I have read other reviews so asked specifically for Tina to avoid any issues. I followed up the facial with a discounted massage that was offered during my treatment, it was wonderful.
Heights Spa is very convenient in my opinion and the services are above average at least. This spa is not cluttered and messy or smelly like others in the area, I will definitely be back.
Also, I recieved the Squeeze Penny organic pet shampoo as part of my groupon deal, it is hands down the best pet shampoo I have ever used, can't find it in the stores, so heads up when you are there ask for it!!!
Groupon was great! – I have been a Heights Spa client for 7 years. I purchased multiple Groupon and Living Social deals with Heights Spa last year and have no complaints, I can't imagine some of the other reviewers having such bad experiences, my experiences have been great.
Top notch service and lovely environment.
Do Not Use This Spa!! – Horrible! This is not a real spa. Worse facial I've ever had and I've had between 20-30 so I know what a facial should be like. I had the Acne Treatment Facial with a Chemical peel which was $70. The lady doing the facial did not know what she was doing. The worse part was the sheets on the table had little balls all over them…. what a horrible feeling. If you want a real facial DON'T go to Heights Spa.
I bought the groupon deal for two occassions. The first time I went the lady who administered the microdermabrasion was professional. The entire expeirience was wonderful, although I couldn't understand her when she was trying to sell other services. I had to leave in a hurry so I didn't leave her a tip, I was planning on doing it the next time I came in.
The second time I unfortunately had a different lady. The experience was HORRIBLE. The beginning of the experience started with her slathering cold cream on my face. It was clear that she had absolutely no experience, she was getting cream all over my eyes and mouth, and removing it with a towel was rough going. When she adminstered the face mask, she turned down the lights as with the first experience, but then she started moving things out of the room. The door was half open and I could hear everyone outside. The mask prevents you from looking around, so it made me uncomfortable and I couldn't relax. I couldn't believe how unprofessional she was! She clearly didn't care to create a relaxing environment, I mean it sounded like she was moving file cabinets! At some point I could hear another person enter the room, and they started talking.
She massaged my hands and arms, and it was the worst massage ever. She kept trying to cold sell massages to me, and when I said I would consider it she started massaging my hands harder, as if to hurt me. When she applied the mask, she didn't bother fully rinsing the rags out, and she literally just slapped them on my skin. Taking them off was just as harsh.
I could go into further details, but suffice it to say the entire experience was HORRIBLE and unprofessional. Don't waste your money coming here.
This is NOT a spa! Collagen facial is NOT a real facial! – There is nothing spa-like about this business. I could copy the the review from "Traveler88" and put my name on it. Seriously.
This is an old, cluttered nail salon that has not been well maintained. It smelled as if they were cooking a full-on Asian family meal in the salon kitchenette which I can only assume was directly across from the facial room.
There was no steaming, no extractions, no massage, no deep cleaning, just the strange, uncomfortable, and unexplained Collagen thing. I did use a Groupon - still, it was a horrible waste of time and money. And, I still need a facial.
The door was was opened and closed no less than 18 times (I counted after the first 3 because I had already read the reviews) as SEVERAL people walked in and out getting supplies, bumping the table I was laying on.
I could go on and on, but since there were really no redeeming qualities I could find to mention, I have to just encourage you to stay away from facials at this business. I hope they will stop selling skin services or at least figure out what they are.
If you're looking for a good, inexpensive facial, try one of the FaceLogic's around town. It may not be the best ever, but it's relaxing, effective, and affordable.
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