Chicago >Other Wholesale Goods > Gregg Helfer LTD Private Jeweler
5 South Wabash Avenue, Chicago, IL | Directions 6060341.881831 -87.625829
Mon-Fri 10am-6pm by appointment only
Sat 10am-2pm by appointment only
Evening appointments welcomed
Neighborhoods: Central, Loop
Great diamonds – It's one thing to see rings on a website; it's another to see them for real. Congratulations for the good quality! I live 50 miles away from Gregg and I drove all the way after a phone call we had that got me excited and I do not regret that trip at all. Gregg was not there when I arrived because he had another appointment to attend he told me about on the phone, but his staff took great care of me in his absence. They treated me very well and he and his brother are real pros. I came back a week later to thank him personally for the good service and for the perfect engagement ring, and he was happy to see me. My wife is delighted, the ring fits her gorgeously and no-one knows engagement rings better than them.” Chad Campbell
He made me the best custom-made ring – If you’re looking for the best wedding ring Michael will help. He’s got one of the finest selections of engagement rings you can find in town. When my best friend asked his girlfriend to marry her last year, I was amazed by the ring he proposed with. I thought when it’s my turn I have got to have such a premo custom-made ring too... So now, my fiancé is delighted, she likes the ring and she’s really happy. She shows it off to friends and family whenever she can and she always talks about me. She’s truly happy and this affects me a lot. Thank you so much for your good advice, your great choice and for the joy and happiness you brought to both of us.
Miracles Do Happen – I was totally devastated when I broke my engagement ring. A friend of mine highly recommended Gregg Helfer. I called immediately, explained what happened, brought in my ring and amazingly he was able to fix it. In less than a week, I had my ring back and it looks better now than when I originally got it. The work he did on my ring is incredible. I have never had a personal jeweler but I do now.
Excellent quality and customer service – Gregg designed an eternity band for my wife, which she loves. He was able to exactly create what she wanted and imagined in a low-key, professional manner. We had an initial consultation with him, reviewed the wax model a week later, and had the finished ring about 10 days after that. Gregg's price was very fair, and the quality was exceptional. We will certainly use him for our future custom jewelery needs.
Simply the best! – I've recently purchased both an engagement ring and wedding bands from Gregg and I can't fully express how impressed I was with both the products themselves and the customer service that Gregg & his staff provided.
Starting from our first meeting, Gregg was honest and upfront with me. He was intentional in gaining my trust and respect while upholding a excellent level of professionalism. Throughout the designing process, Gregg took time to get to know both my fiance and I with the intent to make these rings personal and special. Gregg's ability to remain patient throughout the process while offering quality advice and direction was a common theme throughout the time we spent together. I never felt rushed and appreciated all the time he blocked out for me. Gregg's creative & artistic eye for jewelry is outstanding, and truly exceeded my expectations on many levels.
I gave Gregg some freedom and room for creativity when designing the final ring designs...and it was the best decision I could have ever made. Every aspect of the jewelry is perfect, unique, and customized--its as if Gregg new exactly what I was picturing in my mind. There are no limits with what Gregg can accomplish, he will find a way to make it happen--at times it was as if he and I were a team. Gregg kept me posted on his work via CAD images (visual models/proofs) which allowed us to customize every aspect of the jewelry. On a daily basis, strangers will make a point to stop and comment on her ring with:
>"...you can see that sparkle from across the room!"
>"....that is so elegant and unique."
>"....[gasp] that is beautiful!"
>"....I've never seen anything like that before."
Having such a trustworthy and personal relationship with a very experienced and confident jeweler makes the process that much more enjoyable and stress-free. Gregg will go to bat for you until you finally say, "its perfect, Gregg." I would undoubtedly recommend Gregg to anybody, I promise you won't be disappointed. I will not shop anywhere else for diamonds and jewelry.
Nice Job Gregg. – Gregg beats all the "famous" competition by a mile.
My wife and I shopped at some famous name jewelers around town. The quality of the diamonds that we saw before we met Gregg were fair at best. We were so disappointed we considered not buying any jewelry at all for our anniversary.
I bought my wife's engagement ring from another jeweler and we weren't happy with the quality. We decided to look to Gregg though, and they are just perfect. Incredible 4 C's values for everything! We won't shop anywhere else for diamonds and jewelry ever again!
She loves it! – Beautiful engagement ring.. it just sparkles! Much cheaper than at a retail store on jewelers row, and I got the comfort of dealing with Gregg Helfer....who is the most credible person I met in the Loop. The diamond is perfect and certified... unlike some I saw at shady local jewelers . The ring and setting were perfect size for my finace. The diamond has exceptional color and bling value. Best value...no doubt.
Hands Down - Best Jeweler....So Enjoyable – My fiancé and I decided to go about the whole process of buying an engagement ring together. Neither of us was into surprises, she knew exactly what she wanted, and I would rather get her exactly what she wants versus, guessing....
My fiancé and I set-up some appointments, Greg being one of them. We went to our 1st meeting and everything was OK, didn't necessarily love the jeweler, but they did have the diamond my fiancé wanted. We knew we had some other meetings to go to, but decided to put a hold payment on the diamond....just to hold it. The next day we met with Greg. Not only was he accommodating to our schedule, but the very second we walked into Greg's showroom we instantly felt comfortable. After meeting with Greg we knew we wanted to work with him going forward, so we went down to the other jeweler to get our money back so that we could move forward with Greg. When trying to get our money back, the other jeweler made us an offer we couldn't refuse while also guarantying us that they would be able to build the exact ring my fiancé wanted. She had pictures, dimensions, you name it....all they had to do was duplicate it and we were good to go. "No problem" they said....easy.
That night....we felt bad about not going with Greg....so we decided to email him and just let him know of our recent happenings....just for professional courtesy. Almost instantly Greg emailed us back, wishing us luck and let us know if there is anything he can do for us going forward he would love the opportunity to meet with us, but most importantly good luck and again congratulations.
In short, the next month was hell. The jeweler we went with was so incompetent. Not only did they become very hard to work with, but we gave them 3 shots at building the ring and every-time it got worse. We were pretty much getting the same ring with metal "taped" to it. The untrained eye could look at these rings and say, wow that's a hell of a diamond, but what a piece of crap for a ring. Things were off center and it looked nothing like the pictures we took them. Every-time we took it in to tell them they missed the mark again, they played dumb, acted like they didn't understand, but ended up guarantying us they will fix it....of course wanting more and more money to correct, THEIR mistakes.
We finally got fed up with it all and decided to email Greg asking for advice. We emailed him at 9 o'clock at night and 2 minutes after emailing him, he called us from Madison, Wisconsin....told us don't worry, come see me Monday afternoon. We went and saw him. Not only did we automatically feel comfortable again, but Greg assured us we were right and for that matter, assured us that we weren't crazy and asking for too much. The ring was shotty. Greg coached me in how to confront the "BAD" jeweler and sure enough....I walked out of the bad jewelers store with my diamond in my hand and a check for the difference in what I had spent in full minus the diamond.
It's all history after that. Greg, literally changed everything for us. He built us a high-quality ring that my fiancé is in love with and her friends gawk over. He sent us CAD images to approve, showed us replica rings built, that we also got to approve. During the process Greg communicated with us and 100% delivered on everything he said. Greg was an absolute joy to work with. No questions asked, we are working with Greg on our wedding bands, and I am already 100% sure that for the rest of my life as I buy jewelry for my to be wife....I am not even going to shop......I'm calling Greg and setting up an appointment. I highly recommend to all guys looking to start the whole process....go straight to Greg. He's fair on price, and you get the highest quality jewelry when working with him, not to mention he's fun
Best Jeweler in the City! – I would like to extend my sincerest thanks to everyone that works for Gregg Helfer Ltd. Private Jeweler. The entire office shows a great deal of professionalism and they all are very much customer orientated. They put a real personal touch in to everything they do. If you are in the market for high quality jewelry at a fair price…you’re search is over! I highly recommend you give them a call today, you won’t be disappointed!
Thank You Gregg – I love my new ring from Gregg Helfer and have gotten many nice compliments on it. He did a great job finding the perfect stones and made it absolutely gorgeous. I thank him for everything!! JB
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