Portland >Repair Shops > Portland Fret Works
3039 NE Alberta St, Portland, OR | Directions 9721145.559149 -122.633994
Neighborhoods: Concordia, Northeast Coalition of Neighborhoods
I have used Portland Fretworks for over a decade. I am a professional touring musician. They are the only people in Portland I would trust with my pre-war gibsons banjos and mandolins; they fretted my '38 F-5 and it plays better than it did seventy years ago!
I would not recommend taking an acoustic / electric with electronic problems to Fretworks.
When I took mine in, the fellow that received the guitar thought he would try a new battery. He put the new battery in upside down and when the battery wouldn't drop far enough into the battery box, he forced it and broke the battery leads.
After a couple weeks, a gal called me and said that my guitar had 3 problems, broken leads on the battery, a bad 1/4 In. output jack, and dead pre-amp / equalizer.
She tried for a few days to find replacement electronics (Electar Shadow) but called back and suggested that I have them wire the under-bridge pick-up direct to a new jack bypassing the preamp and equalizer.
I decided to take the guitar back and see if I could maybe swap a op amp or something and get the electronics working. When I got home, I was surprised to find that the broken leads on battery were still broken.
I replaced the jack and battery leads myself and the guitar electronics work just fine. What a waste of my time and bench / diagnostic fee.
Not real happy with Fretworks – This was probably 7 years ago. 1979 Stratocaster fret replacement, on a maple neck. The price was better than 12th fret.
But after about 2 weeks I noticed lacquer damage, 4th fret, middle of the fret (tear-drop shaped laquer melted or scraped). Todd had not told me about it, but tried to clean it up and put some kind of liquid polish on the wood stain to make it look varnished. Of course, it didn't take long to wear off and get dirty.
Funny - after the refret, I took my Dillion PRS knockoff in to have him try to solve a vibrato problem - G, B strings not returning to tune. He turned me down, and said he wouldn't touch it - his words. Don't know if it was the quality of the guitar, or a guilty conscience. This was before I had noticed the neck damage on the strat.
Not real happy with Todd. Didn't confront him - not my style. Haven't been back since.
Fretworks is the best in my book! – These guys are tops. I took my electric in because of fret buzz. Given that it was a 1-hr round trip to get there and back home, they fixed it while I had a coffee at the great coffee shop a block and a half away. A half hour later, it was fixed and I was on my way back home. They are going to do any other guitar repairs I need in the future. Friendly, professional, and quick.
Great Repair Shop – Portland Fretworks has always been a good bet for guitar repair. It's a small shop with quality workers and reasonable prices. I've tried other local shops and never been as happy.
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