Novi >Beauty >
Spas >Gjeto's Salon & Spa
44325 W 12 Mile Rd, Novi, MI | Directions 4837742.494980 -83.486223
Attention to those seeking Novalash eyelashes. I am a Novalash stylist and I have had a fill done here in the past. My own experience was not good. Eva performed my fill so poorly that three weeks later I was in need of a full set. This is not the way its supposed to be. I had a client in yesterday who's lashes were so clumped up, it took 40 minutes to separate one eye. She finally decided to just have them all removed. The salon refused to refund her money and tried to suggest she had a reaction to the adhesive. Not separating the lashes is unacceptable. It leads to irritation and damage to your lash line, which sometimes you can not get back. I do not recommend this extensionist myself. Other extensionists and myself have had plenty of the same complaints about Eva's work! It's a lot of money to spend and get bad work.
Gjeto,s is Great Place – Gjeto's is a great place. The staff are wonderful and extremely positive. I enjoy my visits. I recommend Gjeto's to my friends. Interestingly,when doing so, I feel the need to share that the prices for services may be different than other places and what they are accustomed to.
Great couples massage – I been to lot Spa's but Gjeto's service is best .It start from the desk and frendly staff .
I recommend every one to and every one get same great service's
BEST SPA PACKAGE IN NOVI – GJETO'S SIGNATURE SPA PACKAGES ARE THE BEST.
IT START WITH GREAT STAFF AND FINNISH GREAT SERVICE
Horrible Place!!!!!!! Worst Salon I have ever been to – This salon appears to be nice when u first walk in but then the nightmare begins. You check in with the rude receptionist and wait for the owner, John to get off his laptop and start you at your appointment time. Which never happens. After sitting in his chair for about 25 min, he finally appears. He then had his assistant apply the color and wash my hair. Finally john comes over to cut my hair and while he is cutting my hair he is telling me to shut up. This to me is absolutely ridiculous, when i'm paying him. After that, his assistant styles my hair. His assistant, Tiffany was very nice and did a great job but I did make the appointment with John and all he did was cut my hair and talk down to me. There was no excuse, the salon was totally dead but for his wife and kid running around screaming. Gjeto's is the worst salon i have ever been to and i would NEVER recommend anyone to go here. The own is the rudest person i had ever met. Don't no how he has employees.
Worst experience! – Having just moved to the area, I was on the hunt for a new salon. This place was recommended by a friend of a friend, so I decided to check it out.
I am Indian, have dark skin and black hair. I asked for subtle highlights, nothing too bright, as I wanted it to blend with my natural color closely, and a new cut with layers and some long, side-swept bangs. My stylist, Miri, listened, and said ok. What I ended up with was only 8 foils, which I didn't think too much of. When it was all washed out and I saw it, I said that it was way too bright, and that I wanted it darker. All it would have taken, according to Miri, was another few minutes of toner. He, instead, told me to wait until it was dry so I could really see the color. I agreed, he cut and dried my hair, and it was WAY too bright. When I asked again to have it darkened up, he said that he didn't have time, as he had tickets to the Red Wings game, and that I should give it a few weeks. I pushed to have it fixed immediately, but Miri refused. There were no other customers in the salon. None.
I decided to give him the benefit of the doubt, went home, and when I saw it the next morning, I hated it. I called, and they told me they couldn't fix it for a couple weeks. I ended up going to another salon to get my color and cut fixed that very day. When I spoke to the owner, he refused to refund my money, and blamed me for not waiting to speak to him about the repair. I explained that I was told that they could not fit me in.
I paid $175 for 8 foils, color I hated, poor customer service, and an argument with the owner. He refused me a partial refund, saying that it was unheard of in his industry. I explained that I didn't expect a full refund, as I understand that I should pay for my haircut, so I would be satisfied with just a portion. He again refused and told me that I should have been more clear.
Overall, it was a horrible experience, and I would never, ever go back. I would highly recommend that you check out another local salon, and avoid this one. If my experience is indicative of how they do business, they are overpriced, rude, and unwilling to help you if you do have a poor experience.
Best men's haircut place around – Have used them since they opened and it is better everytime... John is a master at cutting hair the right way.
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