Sparks >Floor Coverings > Daniel's Floor Covering
390 Freeport Blvd Ste 9, Sparks, NV | Directions 8943139.526067 -119.747295
Worst Experience Ever! BEWARE OF THESE GUYS!! They will rob you blind! – In the begining everything seemed great. Vic convinced me to spend the extra money to get the best assuring me the quality would be a lot better. Everything seemed great, I gave Vic the deposit he asked for and was told once the materials arrived I would be contacted to set an install date in about 5-7 days.
After that I waited 2 weeks. Never heard one word! I called and was told that the demand was high for what I had ordered and the factory back ordered it. Vic told me it should only be another 7-10 days. I was ok with that and asked him if there were going to be any more delays to please call. He assured me he would.
Well again I waited 2 more weeks, now going on a month, I had heard nothing! I finally called again and this time when I asked for vic and gave my name I was told he was with a customer and would call me back. I waited 3 hours and didn't hear anything, so I called again. This time I was told he had left for the day. When I asked to find out about my order the guy I talked to looked it up and told me the order was canceled. He couldn't tell why or who canceled it he just said it was canceled. I asked him about my deposit and he told me there was no deposit for the order. I told him I had a canceled check and I was sure there was a deposit. He told me I would have to call back to talk to vic.
The next day I went to talk to vic. He told me I had called and canceled the order. I told him I never did that. I asked if the materials showed up. He told me yes they showed about a week ago, and that becuase I had canceled the order they were liquidated. I asked for my deposit back and he told me there were no deposit refunds for special orders. I told him I either wanted my money or I wanted the job done. He told me that the order was canceled by me and that the only thing he could do is re-order and give me the materials and the install at cost. That was going to be an extra $1200. I left and I am taking him to court! He stole $2000! BUYERS BEWARE!!
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