12872 Jefferson Ave, Newport News, VA | Directions 2360837.145979 -76.524953
Neighborhoods: Windsor, North
Bait and Switch Dealership – I visited the Greenbrier Hyundai internet site and saw 11 Sonata V6/automatic cars listed under $20,000. That seemed to be a realistic price based on the $17,500 I paid for my 2007. I gathered all of the information and my checkbook, and drove from Norfolk to the Greenbrier dealership to buy a new Hyundai that day.
When I got to the dealership, there was only one V6 Sonata on the lot, a Limited with a price tag of about $27,000. The salesman had no explanation and no apology for the fraudulent listings, and directed me to 4-cylinder models in the price range advertised for the V-6 cars. I was then ignored. I wrote the owner that same day. More than a week later, the fraudulent listings are still there. Don't waste your time with these cheats.
Worst Experience Ever – When I went to Priority Hyundai, I felt I would be taken care of. I was dead wrong. At first, I felt welcome. Nice salesman, clean showroom, etc. The first deal they made me on an 08 Elantra, $14,305 initial price, was $360 per month for 75 months. This works out to $27,000 for a $14,305 car. They could not explain where the money came from. They treated me with great disrespect whilst attempting to explain why the price jumped up so much. I left, and three days later they called back. A new deal, one that made sense, had been proposed. I accepted the offer, and purchased the car. Two days later, I realized that the seats were severely aggravating my back. I have a lower back problem, a degeneration of the cartilage between the vertebrae. I thought I was stuck with the car, as the Purchasing Agent (or whatever his title was) had told me that once I bought the car, I could not bring it back. 24 days later, after leaving the hospital for my back problem which had been aggravated by the car, I called Priority. They proceeded to tell me that I had a 72 hour period after I bought the car, during which I could have traded it in on a different model. When I bought the car, the salesman told me there was no such time frame. The Purchasing Agent told me there was no such period. Now, I have a car which I can barely drive, and I'm told "We apologize, but you had your chance." I will never recommend this dealership, I will never go back to this dealership, it isn't even worth a review on a website. For anyone considering Priority, you are making a huge mistake. If someone from Priority is reading this, you are a shmuck.
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