Dallas >Food & Dining > Cafe Lago
9211 Garland Rd Ste 1102, Dallas, TX | Directions 7521832.829817 -96.707033
Always YUMMY! – This place is great. They have super healthy and fresh options. The meusli on weekends is the best!!! Puppy friendly patio is nice also. I love their sangria and it is bottomless on weekends for only $9-$10 i can't remember exactly. It is a great place to escape and relax it is never over stimulating like so many restaurants can be. I love it.
friendly cafe? not so much – First, the positives: they have a dog-friendly patio, and even a dog-friendly menu. And a portion of the proceeds go to animal charities. And they were one of the first to have a dog-friendly patio. Oh, to be a dog.... This restaurant has a serious service problem. It doesn't matter if you are the only one there. It doesn't matter if every table is full. The service is awful. Period. They have this weird division of labor, where this girl, who acts like she is from outer space, busses the tables but also fills your water and coffee. And if you order coffee, for some reason they have a special cream carafe they pour the cream from, for you. I don't have a problem with this in general, but it interjects a special step into the whole process and it results in a delay. I have been several times where I've ordered coffee right off the bat, and have either had to go to the counter to get it, or remind the waiter. And,yes, this has happened when I was literally the ONLY ONE THERE. Don't plan on eating there in under an hour. I went recently and ordered soup, and a sandwich. 2 hours later I had to go up to the counter to get my check. The menu is full of admonishments - don't talk on your cell phone. Don't let your children run amock. Please pay with cash and not credit card bc we are a small business, yada yada. I don't know why the owner is in the service industry. She doesn't know how to treat her employees, or her customers. I've personally seen her chastise her employees, which is INCREDIBLY inappropriate in front of customers. Why this restaurant hasn't gone under is totally beyond me. We need a good, solid, customer-oriented brunch location in the White Rock area.
AVOID AT ALL COST – All I can say is WOW. I just moved into the area and I love it. I was excited about having a nice place I could walk to for a cappuccino, or breakfast before work. But regardless of location, I will NEVER be back to Cafe Lago. I had heard some stories and thought, well I'm not going to be rude so there is no reason for them to be rude to me. Well, when I ordered something that I could not take two bites of, I didn't ask for my money back, just something to replace it. This is when Satan's daughter (the actual owner) came out on a rampage. No class, no couth, definitely not wanting repeat business. I am baffled how someone can be so rude because I changed my order.... YOU HAVE BEEN WARNED!
cutest patio in dallas – If you want a relaxing lunch, brunch, or dinner this is your joint! I love it! Pretty fountain and they even have an outdoor fireplace for colder evenings!
Their food is great! I love the Lago omelet and the cuban sandwich. Wednesday night is tapa night which is fun to get to try new things, I suggest the eggplant rings or the corn pudding. They also have killer sangria and they are very reasonably priced. They can cater too. Great local treasure.
best soup in town! – OK, so I'm a soup lover and I have yet to find a better homemade soup spot. They change daily and there are 2 or 3 to choose from. I particularly like the gazpacho and the spinach soup. They aren't cream based so the are good for the waistline :)
They have a really nice patio and killer sangria. Oh, and they are dog friendly!
Great Food, Great Service, Engaging – I go to Cafe Lago usually weekly and at least several times per month. Several of the staff members and Gaby, the owner know me by name. Having this personal type of service is important to me.
The food is outstanding. I have never had a bad dish. My favorites are the Lago Omelet, the Cuban Sandwich, the Chilaqules and the Yogurt Muesli. The sangria is to die for....best in the city. The patio is so relaxing. I can sit out there for hours. In short Cafe Lago is more than just a place to get a meal, it is an absolutely engaging experience.
Others have mentioned slow service and the rudeness of the owner. The service can be slow if super busy but the staff will always acknowledge you and work hard to assist as soon as possible. And yes, when I first started going to Cafe Lago I thought that Gaby was a little hard on the employees and maybe slightly rude. However, she hires young people and what I came to realize is that she is trying to teach them skills that will take them beyond Cafe Lago. She has a high standard and sometines young people just don't understand how to fulfill the expectations without specific coaching/teaching. I think she does an outstanding job.
I am also impressed that Gaby strives to be a good community citizen and uses the restaurant in that regard. She serves on the board of an organization in Dallas that helps abused women and their children.
I love Cafe Lago and I think you will too. In fact, I have to get off now because Sunday brunch is calling me!
Great food, fine service – I find myself at Cafe Lago about once or twice a month for brunch on Sunday. The smoked salmon omelette is always great - probably my favorite - but everything I've had there has been great. I've never had anything but good service here - and the owner is always pleasant and helpful. I recommend this place if you're looking for a great Sunday brunch - with the added bonus that it's almost never packed.
Rude Staff, Fraudulent Credit Card Charges – The service was inattentive and the waitress was VERY RUDE. My 2 friends and I split the check evenly and the waitress charged us each $.50 over what we should have paid. But we were so uncomfortable there we didn't complain about that, or the fact the woman didn't give us copies of our receipts. I marked through the tip area and wrote the total without any tip as her "service" did not deserve it. (I found out later, my friends did the same.) Our credit card statements all came up 20% more than what we'd signed!
I called the restaurant twice (as they never called me back) and was informed by another rude woman that they added on their own tip and 20% was standard. She also told me the $.50 split charge was listed on their menu (it's not, I didn't see it in person and it's not on their online lunch menu). I told her the service was terrible and the waitress was horribly rude, and I intentionally did not tip. She told me I should've complained while I was there, and she refused to refund the 20% to my credit card. I've had to file a dispute with my credit card company.
Avoid this place like the plague. The food was mediocre, the attitude was unprofessional, and the aggravation afterward is inexcusable.
Cafe Lago = Illegal charges on credit cards and rude service – I'm easy going, but when someone overcharges my credit card with a 22% tip and then expects me not to notice, I get a little upset. Is this part of the new Obama plan to take money from people unneccesarily because they think they've EARNED it?!! The service was beyond horrible.....not just NOT checking in on you, but insulting me for my choice of food and acting put out when I asked for an explanation of the food. I was there with guests and was very embarrased.
Watch your back if you eat at this place. And watch out if they don't give you a receipt, because I was sick of her attitude and didn't want to ask for it (I used my credit card), but now I know why she didn't give me one. ...because she was going to overcharge me and she knew it and now I have no way of proving it unless I call up the IRS and get them to investigate, which I have better things to do...but I do have time to write a review on her to protect everyone else. And I know it wasn't a mistake because the same thing was done to the other people at my table who also used credit cards. Someone smart enough to be a smart a_ _ is also smart enough to know that they are overcharging 3 people. One person at our table also called the restaurant to inquire and was given lame excuses and not called back (as of yet), which raises further doubt.
Owner is the rudest person I've ever met – I will NEVER dine here. I've never seen an owner be such a B! I didn't even have the chance to dine. After talking to the owner and seeing her attitude I chose to not support her restaurant and left. I don't believe in belittling people. The negative energy is so thick there, I'm really sad for them.
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