Houston >Manicures & Pedicures > Magic Nails & Spa
3107 S Shepherd Dr, Houston, TX | Directions 7709829.738186 -95.410692
Neighborhoods: Neartown/ Montrose, Central
Don't go you'll be sorry – I agree with the other writer. This is the rudist salon I've ever been to. They talk in their language and giggle the whole time and treated me like an alien.
WORST Place EVER to get ANYTHING done! Customer service DOES NOT EXIST! – I went in for a mani-pedi before work, and had no idea what was coming. Not only was it the worst manicure and pedicure i've had, It was a 3 hour long ordeal. After they were finishing my pedicure I handed them my debit card, which is a temporary (waiting for the real one in the mail) it declined and had no cash on me. I gave the young lady my keys to my car for colateral so I could go to the ATM to draw money out which, by the way was 2 shops down. The lady then locked the door with a key and would not allow me to leave; as I tried to explain I would be right back, 3 of the salon employees grabbed me by my hair and my arms and dragged me back into the shop. I then collected my things which were stroon about the shop I called the police and waited for them to arrive. Please keep in mind I was locked in the nail shop the entire time which was about 3 hours. When the police arrived I was then allowed to get the $25 and leave. I just want all of Houston to know that this shop sholdbe closed down and I would NEVER treat any of our customers the way this Nail Salon treated me. I understand that my card was declined, however in our line of business (customer service) you take an ID for collateral and wait for that client to retun, it does not happen often, but these situations do arise. I will NEVER go back to this shop and will continue to make sure that this so called salon does not treat anyone else like this again.
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