7025 Franklin Ave, Los Angeles, CA | Directions 9002834.104163 -118.342473
Neighborhoods: Hollywood Hills, Central LA
Best Service Ever!!!! – The staff at the Magic Castle Hotel are amazing. They make every effort to ensure you have a wonderful stay and are very knowledgable about the City and locations of places. We recently visited with a large group for the national championship game, and the staff decorated the lobby with our team colors for when we returned. It was fantastic! I had a wonderful experience and will return for another visit soon!
Friendly and accommodatiing – I've stayed here several times, though not with my family, since I was here for the purpose of going to The Magic Castle, but I've witnessed the fun families with children have been having. For me, with a welcoming greeting at the front desk followed by help up the stairs with bags, I instantly feel very comfortable every time I'm there. What a pleasure it is to be able go back to the desk and request milk, soda or wine plus an assortment of snacks...all with no charge and all so cheerfully given. Sometimes the folks at the desk seemed to know what I needed (such as directions or a taxi) almost before I did! It's a homey, comfortable place with a caring staff: a good spot for one and all!
Best service in LA – Had my wedding @ Yamashiro and myself and my guests stayed at the magic castle hotel. They were fantastic. Coordinated everything, made that part of my wedding weekend worry free. Everyone loved it. If I could give them 10 stars I would.
Convenient and comfortable – This hotel is great if you are planning on doing the Hollywood Blvd. experience. It is literally a block away, which is great because you can walk around and don't have to travel far to get back. Its also great, because if you're planning on partying, you don't need a cab. The other service they offer is free DVD rental. This place is great for families. We stayed in a suite and had a full bathroom, kitchen and 2 beds. It reminded me of a nice apartment. Very comfy.
Superb service – I stayed here for one night. It was my husband's birthday and there was a small cake waiting for us, which was a surprise to both of us. I'd asked for the nicest room they had - they gave us a free upgrade to a suite. They allowed us to check out an hour later for no fee. The room had free wi-fi and there were free snacks in reception all day. The staff bent over backwards to help in any way they could - I would highly recommend a stay here.
Gross Hotel – This was a terrible experience. Their website misleads you to think it is really nice and close to everything. I booked a room for a romantic getaway and wow, it was terribly embarassing to bring my wife there. The cable didn't work, the room stunk, they had no room service, the outside was digusting. People live there and are really loud along with the huge garbage truck that came in the middle of the night waking us up. Needless to say, we didn't spend anytime there and the romantic mood was gone. NOT worth the $200 they make you pay for the room. DON'T GO THERE.
I do have to give them credit for their customer service though, I complained and got half off the room.
Best Location! Great Hotel! – My husband and I were very pleasantly surprised on our most recent stay in Los Angeles. The Magic Castle Hotel is a fantastic value - a block from the "Walk of Fame" and very close to all of the Hollywood attractions we wanted to see. In addition, the staff was fantastic - very friendly front desk and consciencious housekeepers. We enjoyed our time in the great pool as well. We stayed in what we were told was a newly remodeled room, and it was great. We try to stay in boutique hotels when we travel (they're more personal and tend to be a better value) and we're excited to add this to our list of favorites!
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