Boston >Food & Dining > Cafe Amsterdam
517 Columbus Ave, Boston, MA | Directions 0211842.342225 -71.080055
Monday To Friday From 07:00 AM To 10:00 PM Saturday From 08:00 AM To 10:00 PM Sunday From 10:00 AM To 10:00 PM
Neighborhoods: South End, Columbus
Editorial Review by Leslie Kilgore – Everything but the kitchen sink at South End eatery, including breakfast, sandwiches, salads, Mediterranean specials, pastries, specialty coffees and frozen yogurt.
Good food but scary & psychotic staff – I used to order from Cafe Amsterdam a minimum of 2 times per week, today I made an order and they brought me the wrong sandwich, when I asked the guy to exchange it he went off the deep end, I was yelled at, told not to ever call them again and hung up on. This surprised me especially because of the friendly manner I used to make the complaint (I dont like to anger the people making my food). He would not exchange my sandwich, or agree to decide on having a misunderstanding, I was blamed and told I was a liar. I am surprised they would say that to someone who orders so often. I am disappointed, but most of all shocked at how rude and mean they were. Good sandwiches but scary and borderline psychotic staff, stay awaynot worth it.
Good Food...but Horrible Service! – My company orders from Amsterdam all the time and recently their manner in handling problems that arise has been absolutely unacceptable. They have made mistakes on 2 orders and when we have called to resolve them, the employees there have literally argued with our employees! When one of my colleagues questioned why they didn't grill her tuna melt, she got a response of, "what do you run a restaurant now?" I thought that restaurants were interested in keeping their customers happy...not upsetting them. Amsterdam Cafe needs a lesson in customer service and manners!
Amsterdam – This place is great. They make great fresh wraps and the delivery is efficient and nice.
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