Sentara Careplex Hospital

(757) 736-1000 | View Website

3000 Coliseum Dr, Hampton, VA | Directions   23666

37.056539 -76.390446

 
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Neighborhoods: Colliseum Central

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Reviews for Sentara Careplex Hospital

Doesn't Recommend
1.0
over a year ago

Worthless experance - minus 5 stars – Hello Staff of all concerned.

It seems that my concerns where the only concerns that had any interest in my encounter, at Sentara Hospital

With the exception of the patient advocate who at least gave me some information.

I had mention a number of times that I had not seen a Doctor since 1967,

The exception was a Foot Doctor, for a stone-bruise on my heel 25 five years earlier, who gave my a shot, in my heel, that had no effect and the pain stopped on it own 5 months later.

This in counter was even more worthless.

I did have a, first time ever, ride to the Hospital in the ambulance , but after they had a look at me, and did their test and called the information in to someone, I was given no information as to if I needed to go the hospital or not.

They just put me in the ambulance. Once I arrived at the hospital

---I was hooked up with wires and on my chest and head to a machine, but no one told me for what reason or what information that it provided.

---Blood was then taken, and into a number of vials, Thus far, the only information was a persons under breath comment, that my blood, that was setting there on the counter was clotted. In a while I was told By Doctor Menjivar, that it needed to be take all over again, at 6:30, but I was not told why or what was wrong with the first set of tests, or any information about it at all.

--- Doctor Menjivar, Listen to my breathing but said nothing, but breath in, again, again, again.

At that time He (Doctor Menjivar) sent me to have a chest X-Ray, when that was completed, I ask if I could see the Images, which was refused, saying that "The Doctor will see them."

This response left me with the conclusion, that they actually did not do an X-Ray at all.

This impression, seemed to be confirmed as the Doctor, never even mention the X-ray at all, or gave me any information about it.

Doctor Menjivar return to say that after the new blood work, he wanted to keep me over night and do a stress test the next day.

Again no information was forth coming, as to why or what information brought him to that decision.

I sat there wondering what the hell was going on, feeling foolish for calling the ambulance in the first place, while he glared at me.

He did ask me if I had any questions, but how can I formulate any question in the void of information.

I did not even know, if they had reason to bring me to the hospital in the first place.

Based on the lack of facts, I decided that I would check myself out and go to the Veterans Hospital, for the stress test since I would need to wait until tomorrow anyway.

After saying that if I had any trouble during the night he and the hospital would not be responsible.

He went to get the paper work for me to sign for my release, he returned to say that the Heart Doctor would see me tonight, and do the stress test later.

He sat in the chair while I considered this, again with the cold stare.

I have had more confidence from a used car salesman.

At least a used car salesman would shake your hand, smile, and tell me, "yes it is a car", while keeping important information hidden.

Having no new or any information, I asked again for the release papers. Dr Menjivar walked out.

The friendly staff unhooked the wires and I sign some paper, of which I did not get a copy and I got up put on my shirt and walk to the front lobby and waited until a little after 5:00 o clock for my ride.

Setting in the lobby I had no idea what my condition was, had been, or is now.

I must say I was not ill-informed but totally un-informed.

I was given no reason and had no information, to prompted me to know if I really needed to go to the Veterans Hospital, or not.

Yours truly, a patent with patience. OMJerry J. Johansen

 


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