6415 Wayzata Blvd, St Louis Park, MN | Directions 5542644.970307 -93.361064
Mon-Fri, 9am - 6pm; Sat-Sun, 10am - 5pm
Awesome purchase & great customer service. We use the spa daily and it has been proved to be a great investment, Thanks Guys!
Great Experience. – We purchased our MasterSpa from the Spa pool & BBQ show and we have loved every moment having it, easy delivery, setup, and they have been extremely helpful since. they have our recommendation!
This company puts on scam shows around the country. This address is listed on their "spa show" website. They deceive people into thinking that multiple manufacturers are represented. They won't service the product after the sale. They tell people it's $25k spa but they will let it go for $10k, today only. Trust me, you can find a much better product for less than $10k. Read their BBB report. Stay away from this dishonest company.
Absolutely LOVE my new spa. The delivery men were great Feels fantastic. Thank you so much. Exceeded my expectations, truly!
LOTS OF PROMISES, POOR DELIVERY – Attended show in Denver and bought a Master Spa. Delivered a week later, cover had forklift holes in it. Delivery contractor made a note and said to contact Master Pool & Spa and they would replace. Went back to second show, showed pictures to manager. He said they would said a new replacement out the following week. Five weeks later, still waiting. Next move file with BBB and AG to ensure no more biz in Colorado. Also contacting Master Spa Manufacturing in Alabama to see if they care about the quality of their dealers.
High pressure and dishonest--STAY AWAY! – Bought a spa at an "expo" event from these guys. Went home and researched the product and the company and found out they are a shady business. I returned the next day to cancel the contract, but they "refused." What they won't admit is that there is a federal law in place with the Federal Trade Commission that gives you the right to cancel a contract within 3 business days if you change your mind ("Cool Off Rule").
If you purchase something at a trade show, fair, hotel, or convention center, you can cancel the contract if you send notification by certified mail within 3 business days. Don't let them tell you you can't. Even if they say all sales are final, you CAN cancel--it's what the rule is there for. The law states, "You do not have to have a reason. You have the right to change your mind."
Master Pool & Spa – I disagree... I LOVE Master Pool and Spa... I have a hottub of my own... and my dad works there.. so i get my share of swimming when i go there...
Terrible Buisness – they charged for fixing leaks in hot tub and it still leaks after the repair and they won't do anything to help with the problem. It cost 500.00 to come and do the repairs and they won't even stand behind it
worst spa dealer in the twin cities – i was lied too many times, delivered less of a spa then the one I was sold, STAY AWAY from this dealer.
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