Rocklin >Beauty >
Tanning >California Sun Ctr Llc
6661 Stanford Ranch Rd, Rocklin, CA | Directions 9567738.782897 -121.263784
WORST CUSTOMER SERVICE EVER!!!! – This place was horrible. If you’re looking for a quality tan that provides good customer service and clean facilities, DO NOT GO TO ANY CALIFORNIA SUN CENTERS!! First off, I paid for one-week tan before I went on a cruise. The first girl who helped me wouldn't allow my first session to be over 5 min.! Hello, I know how long I can start at, and 5 min. in a 20 minute bed doesn't do squat, but she gave me no other option. I should have known at that point to turn around. Second, I went in to tan later in the week and the sales girl said that I had already tanned that day. I explained to her that I had not, but I knew my mother did tan earlier in the day at a nearby center, and that she has the same last name and initials as me, so I could understand the confusion. However, after I clearly proved to her that it was not me and it was an error on their part she looked at me and said smugly "Sorry it’s the law, and I can't let you tan.” So, I made her call her boss who said the same $hit. I'm sorry, but if your company makes an error, your managers should have the ability to over-ride it!!! That’s the point of a manager. Anyway, sorry about the long rant, but I'd recommend you go anywhere other than CA Sun Centers.
don't tan here! – as a former employee of california sun, i can tell you first hand that they lie to you about your memberships! It is near impossible to cancel them and they make mistakes. Don't blame all the sales girls though, as we get the run around when we would call on your behalf and try to help you from the salon... the corporate girls are all prissy and SUPER rude! they will all tell you something different.
as far as lotions go, we do get trained about all of the products and if you aren't an airhead (like myself) you will remember, but 80% of the girls that work there are, so don't trust them. our hours are based on sales and we make commission so the more we sold the more hours & money we would get so they would make us be pushy to sell if we wanted hours.
their beds hardly ever get their bulbs changed! they wait until the very last minute when they are barely heating you up to change them which is why a lot of you say you don't get color. it is true that the upgrades work wonders, but if the bulbs are old, you are just wasting your money.
don't let the multiple locations and clean interiors fool you... the Blore's are super shady and need to learn how to run a customer service based business correctly!!
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