Gresham >Auto Dealers > Weston Kia
22309 Se Stark Street, Gresham, OR | Directions 9703045.519906 -122.432991
Mon - Sat 8:30am - 8:00pm
Sun 10:00am - 8:00pm
Neighborhoods: Gresham - North Central
The service department is horrible!
They are rude and unorganized. Chris is the worst!
I bought a car from them, brand new and had to bring it in a few times. Pure rudeness. Broadway Kia was very nice and professional. In fact, my mother and sister both bought cars from them, because of how nice they were to me!
I doubt they even care about the bad reviews they get
Watch out! They pad contracts with service contracts never agreed to. Sneaky, slithering, underhanded Snakes.
After she experienced one too many breakdowns in her older car, we decided that for her peace of mind and for ours, we wanted to get our daughter a good, safe, economical car, that’s also fun. After researching many auto sites, and industry and owner reviews we decided on the 2013 Kia Soul. We already knew that she loved these cute cars, but we needed more information before we were souled.
We live in St Helens, Oregon and have no local dealer, so I emailed several dealers within a decent drive from us. I asked many newbie questions and explained that we wanted this to be a surprise for our daughter’s birthday but that we had no idea how to pull this off. Steven in Weston Kia Sales was the only dealer who stayed in contact and was willing to help us. He ordered exactly what we wanted for an excellent price, had it delivered and set up ready for pick up on her birthday.
On “The Day”, when we pulled up with her in our car, everyone cooperated in distracting her while the “stage” was set. One of the men put on the Hamster suit and brought her over to her new car that was waiting in the show room all shiny and prepped for her. She almost fainted. Steven couldn’t be there, but Josh Wilcox and others were and they all fooled her really well. After she started to calm down, Gary Overmyer with much patience and in enough detail went though the operation of all the driver-controlled parts of her car. He even set up her iPhone for her.
Jon Fortsch in the business department was very good at explaining the various aspects of her warranty coverage, service contracts, and owner servicing responsibilities. He should be a teacher. He’s very low key but thorough in covering the important details.
We have purchased several new cars over the last 20 years, but no experience anywhere has been so painless, educational, and even fun. We will all be Weston fans forever because of their wonderful customer service. Our next car will be from them, as will hers, and yours should be also.
Don't buy from this dealer. I printed pricing from their ad online at yahoo autos. I was given a "price protection certificate" from yahoo autos. I spoke to the salesman Nick several times about the vehicle after he contacted me via the yahoo auto website. When I arrived to text drive and buy the car for the advertised price of $6000.00, they tried to tell me the price as now $10900.00. When I showed the salesman the price protection cert with the matching vin, he told me he would check with the manager. The sales manager, Larry Poe, came over to talk to me and claimed the price was a mistake and he would not honor the price. He was rude and short. Classic bait and switch. Stand behind your pricing. If you can't claim it was a mistake, find a way to make good on that mistake. "get it in writing" doesn't mean anything with this car dealer. Buy elsewhere.
THEY WILL STEEL YOUR MONEY THEY ARE CROOKS !!!!!!!!! brought in my car for vibration. was told car unsafe to drive told me no rental . and they would charge me to tow car back if it broke . then they agreed to give me a rental that they would pay the cost was 100 when i picked up car their just hapened to be a 100 charge on invoise and the part was covered under warenty i said i wont pay they imeadiatly puled car into garage and told me they were putting a lean on it so i had to pay to get my car back what they did is not a crime but it is criminal !!
They will rip you off - look up the price on Kelly Blue Book – I went onto Weston Kia's website and looked at their inventory. I found a 2001 Kia Optima that they had listed for $3995. I checked on Kelly Blue Book and found that the car in excellent condition was only worth $2600. And that is if it is in excellent condition... which I did not know if Weston Kia's car was in excellent condition because they had stock photos on their website and not the picture of the real car.
So I contacted their sales department and a sales manager let me know that he booked the car himself and that Kelly Blue Book was wrong. Of course we ALL know that he is lying... why would HE be right and Kelly Blue Book be wrong? Regardless, I told him that I would pay $2600 which was the KBB price IF the car was in excellent condition (which I am sure it was not), and he immediately changed the subject and asked me if I was going to fill out a finance form. I told him that I had cash and didnt need financial assistance, and he was like "oh, you have cash... oh ok, well let me talk to my manager". He then called me back and he let me know that the cheapest he could go was $3200. That is still $600 over the best possible price on Kelly Blue Book, and most likely over $1500 for what they paid for the vehicle in trade-in or at an auction.
So, as you can deduce, Weston Kia not only lies to its customers, but they also try to rip them off. Really bad. I mean, I can understand trying to make a few hundred dollars on a $2000 car, but to try and squeeze $1300 over Kelly Blue Book price and then tell your customer "hey, I am right and Kelly Blue Book is wrong"... I find that to be deceptive and not worthy of anyone's business.
WESTON KIA BLOWS CHUCKS – Weston Kia, Gresham OR is one dealership I will STAY AWAY from... Their manger of online sales is an idiot in my estimation and Mike Berryman his boss's boss would not even speak to us and we were told he was somewhere else.
I am surprised banks let Weston Kia lend their money and my guess is they don't deliver on their advertising. The Weston family or whomever owns Weston Kia should be ashamed of what they have created.
Have a trade in? Be careful taking it to Weston Kia! You may end up reliving a scene from Ferris Bueller's Day Off when the parking attendant took the Ferrari for a ride. Here let us inspect your car with a hammer, wouldn’t surprise me.
$200.00 and a job to buy a new Kia and at the advertised price? You must be joking. We have better credit than a small country and there deal was nowhere to be found for our daughter.
The radio stations should shut off their advertising fast! This is just our experience so maybe yours is better… Doubt it…
With so many places that you could do business with that don't have bitter people like us ragging about them, why would you risk it? Really?
I looked online for happy customers thinking that maybe I was a minority and perhaps I should take a deep breath but I found very few and where I found them I found similar stories to ours in the mix. That’s why we decided to write this review. Just wanted to be fair about how we came to this decision.
Another remarkably stupid review. You take an incredible amount of time saying absolutely nothing useful. If you are going to whine and bitch then at least back it up with facts otherwise shut up! My God, where do you nuts come from?
HORRIBLE SERVICE – Your service is awful. Six months ago I was in to have my car serviced. At that time I paid $90 to have my car diagnosed because the odometer and speedometer went out. The service guy told me it would need a new cluster panel and it would cost about $800for labor and parts. I then called about one month ago to check and make sure that the problem was the cluster and to see about it getting fixed. The process was explained to me as well as the electrical tests that were done during the diagnose process. Just recently about two weeks ago, I got the money together to pay for the repairs. I purchased the cluster for over $400 and then it was sent out to be programmed. Then today I left work early to have the repairs completed and after waiting two hours I went to ask how much longer I would need to wait. I was then told that the programming had been done wrong. Then I was told that they won't need the cluster that I paid for and that another part would be needed and that the part could be in sometime the following week. So after waiting for almost three hours I left with no car, no idea when the part I actual needed would be in and no idea as to why two weeks ago, I paid over $400 dollars for a part I didn't need. The service centers has wasted my time and money and I plan to do everything I can to make sure that no one I know buys or has their car repaired from Weston Kia every again.
Seems to me, after reading your terrible review, that you need to go back to school and learn English. You should read what you wrote, it makes you sound foolish and childish. Seriously, learn to check your spelling and diction before leaving reviews like this!
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