Cranston >Aesthetic Laser Treatment Center
725 Reservoir Ave, Cranston, RI | Directions 0291041.77989 -71.44306
M-F 9am-5pm, Sa-Su Closed
I would like to speak on behalf of the Aesthetic Laser Treatment Center. We have never had a patient registered by the name of Joe C. Apparently this review is from someone who does not know how chemical peels work or how the business is run. We have been in business since 2001 and have done hundreds of chemical peels for our clients. As discussed by the physican below, since this product is designed to decrease brown pigment and smooth fine lines only, this product only penetrates the outmost layer of the skin and therefore is not strong enough to cause these horrible side effects. This information can easily be verified by the company (Skin Medica) directly on their website or by contacting their customer service department. Also, our staff is very professional and would NEVER ignore a patient's complaint,, and the doctor is always available for our patients. It is very unfortunate that our society allows people to write such slanderous statements without being accountable for untrue accusations that may potentially hurt innocent people and businesses.
12/26/13 - In response to Teresa "C" - what's your last name? It's Coppa isn't it? You know exactly who I am. I spoke with you last year, panicked, terrified and BEGGING to see the doctor. Instead of medical attention, you insulted me by offering me a free peel. You said there was nothing you could do for me other than a free service. I suffered a permanent nerve injury from negligence at ALC. The vitalize peel can't penetrate the dermis. My doctor said the same thing. He said she had to have used something she wasn't licensed to use that was strong enough to penetrate the dermis, or the product was mixed with another product that's used at ALC in error. He also said he has never seen such gross negligence and senseless suffering. It sickens me that you are lying to the public about their safety. This is the exact response you gave me when I called and again I want to warn the public that if you suffer a medical emergency, you will NOT get ANY help from a doctor here.
I am a wife, mother & grandmother who had a very happy, normal life. You can not imagine what it's like to have your life taken away and suffer horrific pain from a "facial". I miss being with my family and enjoying their company. This should have never happened and the public needs to be informed that it DOES.
I have been going to the Aesthetic Laser Treatment Center since they opened. I have had every part of my body lasered!!! The staff are so awesome, The Dr and his wife are very personable, yet professional, all who work there are very conscientious. The staff has always been kind and accommodating. I have nothing negative to say, so the previous comments by Joe, makes me believe that he may be speaking about a different agency, as his description, doesn’t match at all my experience with this top notch business! I have always been pleased with the services ALTC provides!!! The prices are far cheaper then many other businesses. They also have specials, including a special rate every birthday. I Would HIGHLY Recommend the Aesthetic Laser Treatment Center!!!
This is in response to C.V. I'm concerned that a doctor of any kind would try to diagnose someone they have never examined. This is a genuine review from a real client who has suffered beyond imagination because of negligence that happened at this facility. Jenn had me come there several times under the pretense that I was going to see the doctor but he was never there when I arrived. She actually had an excuse everytime I arrived and even though she knew I was driving there in extreme pain, she didn't care at all. I had already seen my own doctor anyway because obviously, I had to. I was treated so terrible at the laser center. This place is nothing but a fraud. There is NEVER a doctor there even though they tell you there's a dx on the premisis at all times. God help anyone who has a problem here. They don't care. They just want your money.
Let me clarify a bit. I have been to 9 different doctors including a neurologist at Boston Mass General that I waited over a year to see. I have damage to my trigeminal nerves due to a "toxin" in the chemical peel My nerves are actually burned and the tissue under my skin is disfigured due to a "caustic acid". You're right, this never should have happened. But the sad reality is IT DID. Trust me, I live it EVERY minute of every day. I have the right to warn people that their life can be taken by some bumbling idiot (these are the exact words of a neurosurgeon who actually did examine me!) ALL the doctors say the same thing. That it's absolutely inexcusable to have to endure chronic nonstop pain. Isn't that what the reviews are for? I would never want anyone to have to suffer at the hands of someone so unbelievably negligent.
This is a HOUSE OF HORRORS~ I have suffered extreme nonstop pain from Jenn who gave me an x-tra deep peel of some kind when i was told i was going to have a superficial peel. PLEASE STAY AWAY FROM HERE. The agony is still going strong after 1 1/2 years since the peel.
I had the vitalize peel and was instructed by Jenn to leave it on all night because it was so mild that she wanted me to get the "full" benefit of the product. I woke up at 4 am with pain that I never knew existed. My entire head and neck felt like it was on fire. I had severe burning in my ears, eyes, nasal, mouth & throat. I ran to the shower and just held water on my face for 20 min intervals. I have been to so many doctors and been on so many medications. Nothing takes the pain away. I have NEVER been on medications in my life for any kind of pain other than an occasional Advil. I can no longer have any kind of enjoyment. Every aspect of my life has now changed. I can't remember what it's like to rest comfortably. I can no longer sleep other than out of pure exhaustion. I don't remember what it's like to not have pain. I struggle to do anything and everything now. From taking a shower to shopping to something as simple as making a meal. I still do all of these things and I still spend time with my family. I just do it with constant pain. My family has been through so much misery because of this women. My life is now all about pain management, medications, doctor visits and the constant distraction from the pain. It's always there. I am now living a nightmare. I have so many medical bills now it is just unthinkable that this happened. I am going to pray that if you are thinking of having any proceedure done here - PLEASE THINK AGAIN!! STAY AWAY FROM THIS PLACE. The so called Doctor on duty who's never there is a baby doctor and he doesn't even know what goes on with his staff nor does anyone here care if you live or die.
First thing I want to do is respond to "Joe C's" comment from a few days ago. I am a primary care physician practicing for over 10 years and I am very familiar with medical cosmetics especially with chemical peel such as the Vitalize peel that was used by Joe C. Now Joe C claims that he/she developed trigeminal nerve damage , otherwise in medical terms known as trigeminal neuralgia. I want to make it very clear that this is a physical impossibility. The ingredients used in these chemical peels (including alcohol Denat., Salicyclic Acid, Resorcinol, Lactic Acid, Panthenol, Isoceteth-20) DO NOT penetrate past the dermal layer. The trigeminal nerve travels well below this layer and there is NO way this would be possible..this is like saying you broke my leg because you spilled water on it. It is simply not feasible. Trigeminal neuralgia only occurs secondary to certain conditions. These include: Cerebellopontine angle tumors (e.g., meningioma); tumors of Cranial Nerve 5 (e.g., neuroma, vascular malformations), trauma, and demyelinating diseases (e.g., multiple sclerosis [MS]). Before you start blaming your "Vitalize Peel" or "Jenn" on your condition, I would seriously recommend you consult a neurologist for full evaluation including imaging. I sincerely do hope your condition improves but you are simply filling this blog with your NONSENSE and IGNORANCE.
Last thing I want to mention, I have gone for multiple laser treatments at this site, and I have had very very successful results. I would recommend this place to anyone!
Aesthetic Laser Treatment Center I have to say is the BEST!!!! I been having issues with ingrown hair my entire life nothing seemed to work. I tried it all I MEAN EVERYTHING and finally I found something that works, being a Latina with olive skin complexion and very coarse hair can BE A CHALLENGE but the aesthetic center counts with a team of professionals that are determine in finding a laser treatment that best suits your skin complexion. I started with one package and the results were so great am already on my third and I have to say Darren my technician is the best, THE BEST!!!! As well as all the staff members THE Best customer service!!!!!!`
Have had an excellent experience at Laser Treatment Center so far. Results have been faster than expected and Im only half way through my treatments! Very satisfied with results. Office staff is so very nice, and Darren my technician is excellent.
Fantastic staff, amazing results !!!! From my first visit several years ago to just yesterday....always a pleasant experience.
I first went to ALT in 2006 to have laser hair removal. I have been so happy with the results and I'm now back in treatment for other areas of my body. I am most impressed with how quick and easy this process really is - and the results are phenomenal and the costs are reasonable! I highly recommend ALT.
Love, Love, Love Aesthetic Laser Treatment Center! I consistently get my Botox done here by Dr. Coppa. He is wonderful! Very professional, nice and does an amazing job. His Botox work leaves me looking natural, not over done or fake looking. I have also had spider veins removed. After two kids my legs were a mess. After the first treatment, almost all the veins were gone instantly, I needed a second treatment to get the bigger and darker ones. Theresa, the nurse, did an amazing job. They also carry wonderful products, I love the SkinMedica skin care line, its makes my face glow. I highly recommend Aesthetic Laser Treatment, Dr. Coppa and all his staff, they are all very knowledgeable and so friendly. You won't be disappointed!
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