Glendale >Heating & Air Conditioning > Desert Valley Air
7575 N 75th Ave Ste 2, Glendale, AZ | Directions 8530333.546892 -112.219535
Open Daily 24 Hours
Technician was honest - took pictures to show the areas of concern. Seemed to be knowledgeable of the units. Would request he be the one to service my home in the future. Best technician we have had since we have been with Desert Valley Aire.
The person we dealt with was Paul. He was extremely knowledgeable and answered all of our questions and concerns. Even contact by phone on an issue he wanted to confirm with the correct answer. Paul is a real professional.
We were very satisfied with our whole Desert Valley Aire experience.
Our cooling and heating system is over 11 years old so we like to keep things up to date. We always count on Desert Valley Aire to get it done. They are especially considerate and always ask us very detailed questions so they can address anything that comes up. They asked us which rooms in the house are the least comfortable (the 2 front bedrooms for us) and they ask us if our house suffers from allergies, if we have to dust a lot, and if the humidity affects anyone in the summer. They are EXTREMELY thorough.
This last time they came, their tech Ryan was excellent! He took pictures on his cell phone to show us (which no one has ever done that) and went in full detail to explain everything, he even drew pictures so I could understand so I was able to tell them to my husband. I asked Ryan if he could please stop over after he got home from work and he didn’t even blink an eye and said “sure I’d be happy too” :) Ryan was awesome and I will request him for all our future service checks.
Give that boy a raise $$ and a hug from me.
Very informative and friendly. only reason I didn’t give 5 stars Is because original appointment was cancelled by Desert Aire, and had to be rescheduled.
James has accomplished our service the last two ties. He is very professional in his work. I will always recommend him and your company to others that ask me who is good. I did refer your company and James to a person named Bob and he did take a contract with Desert Valley Aire. I am very happy with your services.
This house is a remodel and we have just purchased it so our real estate agent called Desert Valley Aire and set up a checkout of the HVAC system. Patton came out and everything has been going great in our house. Thanks.
Kris and I want to thank you and Desert Valley Aire for the GREAT job that you did in making us aware of potential problems with our old air conditioning and heating equipment. You went over what you would do for us and the exact cost and savings of what the job would be. I want to express how professional and considerate the two installers were while tearing out and installing our new equipment. We feel that they went above and beyond what was expected of them in doing their job! You and your company delivered on your promises and we feel very fortunate that we are doing business with such a reputable company and would highly recommend you to other people. Thanks.
Ermanno was very informative and thorough. I’m considering getting a new air conditioner unit because of his explanation and attention to me. Thanks!
Coming home from vacation to no A/C is a bummer. After seven years in harmony on the roof two small copper pipes decided to vibrate together to create a pin-hole resulting in the total loss of the R-22 coolant. On the upside it was relatively easy to find with soap bubbles and repair with sand paper, heat and solder. On the downside R-22 is expensive especially when the unit needed 230 oz. Desert Valley Aire was very responsive and the A/C was back on line within four hours of the original phone call. It was a task where an expert was required.
Very pleased with the process. Questions were answered fully, explanations were clear and concise. They sent an excellent representative.
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