8865 Santa Monica Blvd, West Hollywood, CA | Directions 9006934.085178 -118.383771
Neighborhoods: West Hollywood, Central LA
BAD! – Horrible!!! The security guy almost knock down the bathroom door because (god forbids!) I use the "male" bathroom instead of the unisex bathroom!!! I tried to talk to the manager after the harassment and a guy on underwear showed up who was practically laughing at me. So... I want my money back!!!! If you wanna have a great time stay away from this place.
Don't waste your time! – UGH, what a dump! I brought 5 friends with me to have a couple cocktails last night. We usually won't will pass up a place with a line and move on to something where we can walk right in. But, we wanted to meet a couple of local friends who were already inside.
THE WAIT WAS NOT WORTH IT! By the time we got served by the smarmy bartender, an hour of our WEHO fun night had been wasted on waiting to get in and waiting to be waited on.
I ordered a round of drinks for my friends, but the (not very attractive by weho standards) bartender seemed to be more interested in serving more customers, than giving us what we ordered. When I got his attention and told him he got my drink wrong (I ordered a Bud and he served me Miller 64), he said "we don't have bud", then just moved onto the next customer again. I asked him to take the drinks off my bill and he refused. I finally had to get the manager (Marcos), who was standing there not doing a thing. I told him that I wanted the money refunded and he told me I had to wait yet again. I finally insisted on a full refund and we (all 7 of us) left.
I'll never waste my time on the crap hole again. And that includes the San Diego store too. Both of them are filled with slightly unattractive people who are way too drunk. NEVER AGAIN.
The ABBEY, MICKYS AND ELEVEN WILL BE GETTING MY BUSINESS!!
Tony from San Diego
DIRTY TABLES AND STAFF M.I.A. – Yesterday I went to fiesta and grabbed a table. And then waited. And waited.... finally the busboy came over to at least clean the filthy table off. After making a few circles around my table yet still managing to ignore me, I found out thatLogan was the waiter on that section.....
Useless "Manager" – Will someone please tell me what purpose "manager" Scott serves at Fiesta Cantina? Had an incident a few days back where a careless irresponsible bartender gave my credit card to someone else; I did notice that the bartender who gave my card away was too busy socializing and taking shots with friends/patrons which explains his carelessness. I addressed this matter with "manager" Scott. When I approached him he had this arrogant look on his face and he made me feel like I was taking up his valuable time. Needless to say, he walked over to the bar and stood there while I discussed the issue with the bartender. Scott stood there steps away and NOT once did he jump in or say a word. You would think that as the "manager" he would apologize for their mistake and offer to make it up, but not a word. I've been reading other reviews which mention Scott and I realize that this is just the type of person he is and if he continues managing Fiesta they will continue to lose valuable loyal customers and will add to the bad reputation they are building thanks to Scott.
Good Times, Cheap Drinks and Food in WeHo – This is a great place, in the center of West Hollywood's nightlife district. Great patio views, lots of big drinks at good prices (and TWO happy hours!). Nachos, chips, and stuff like that are great value for a group.
Waiters are indeed, young, dumb and hung, but very friendly. Easy on the eye, too. (If you go with a group, have one person work with the waiter, to make sure no surprises on the bill later).
We ALWAYS start off our nights in WeHo with friends at Fiesta Cantina.
Fun crowd for happy hour – The only reason this place gets 4 stars is for its popular happy hour times and tacos. Okay, so the murals make me giggle and the rooftop patio is a plus, but nothing utterly fantastic is to note. The bartenders can be dense – and testosterony, making it feel more like a beach bar, but whatever – if I weighed in my experience with bartenders across this town, there’s not much of a range. Come here to get a big margarita, some chips and salsa, and go. It’s great for happy hour or for starting the night.
NEW WAITER: Lance! – Our friends and I have lived in West Hollywood for awhile, so we know the good and bad around here. Fiesta Cantina is one of our favorites! Great food and two for one drinks during their two Happy Hours!
We went last weekend and met the new waiter, LANCE! He is a sweetheart and was the best waiter! We will make sure to ask for him every visit! <3 Kaci and James
Fiesta Cantina Sunday BAD Service – Sunday afternoon, not that many people about 2pm. Bad services by our server Todd. I had friends visiting from out of the country and I wanted to show them how nice WeHo clubs were. Well to my surprise.....BAD service all the way. I ask to talk to the manager and he/she never came out to knowledge the problem. I just feel that the time and effort that we made to visit Fiesta Cantina was a waste of our precious time.
FIESTA CANTINA - BAD CUSTOMER SERVICE – i recently had a very bad experience at Fiesta Cantina in west hollywood. the following letter below is an email i sent to the manger Jeff. Lance one of the servers told me he would pass it on to Jeff. I have not recieved a reply. but regardless, i am a manager myself and know all about customer service. One employee - SCOTT POSER does not.
Just wanted to bring something to your attention. Last night (Sunday) I was at Fiesta with friends watching the Grammy's. Now you don't know me by name but you would recognize me. My ex and I are regulars. Any way, the place was very empty, it was our group of friends and then maybe 2 or 3 tables of people. The place was slow. One of the bouncers came to my girlfriend and myself and told us we had to leave, that we were making too much noise. Out side, I asked him who said that and he said Scott the manager. I said nothing and calmly left Fiesta.
My ex. Then confronted Scott to find out why my girlfriend and I were being told to leave. His response was that we were loud and that he had been getting complaints for 2 hours. The place was dead. But lets say he was, in that 2 hours he couldn't come up and ask us to quiet it down? He sends a bouncer over? Like I said we are regular customers and spend a lot of money at Fiesta. Mark and Jordan know me well, I am a friendly easy going person. I am no stranger to Scott either. I know his roommate and I was conversing with him for quite a while last night also.
My point is, "if" some one is being to loud for your taste or other customers, and that someone is a regular customer that you know, do you not just come over the person to ask them to quiet down? Your getting "complaints" for 2 hours and you never say anything to that customer, instead you have a bouncer just tell him he has to leave? Is this the standard practice of Fiesta?
I know that it doesn't mean much, I am one customer out of the thousands that frequent Fiesta, so for me not to come in there anymore and spend money doesn't mean much. But decent common curtsey would have been for him to let us know if we were loud.
I will no longer come to Fiesta nor will my ex or our very good friend after that treatment.
Thanks for reading,
2 for 1 Drinks – margarita are big they need to update the music selection but a great place to enjoy the night with friends
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