Raleigh >Sears Optical
4601 Glenwood Ave Crabtree Valley Mall, Raleigh, NC | Directions 2761235.84284 -78.680296
M-F 10am-7pm, Sa 10am-6pm, Su 12pm-5pm
WORST OFFICE – I recently moved so decided to try this office for a yearly exam. The doctor was friendly but I was put off by her not checking me for glaucoma. Then, then office broke my glasses and refused to replace them because I got them from a different office. The staff was VERY rude and unaccommodating- or even sympathetic. The demon lady running the office had a smirk on her face while spouting corporate "policies" at me then eschewed me out the door. I called their service representative at corporate and she *yelled* the corporate policy at me when I disagreed with her. They opened a 'service case' but I've not heard back in weeks. I cannot recommend this place to anyone. In summary: rude and inexperienced staff backed by a corporation that doesn't care. Avoid like the plague and support our local doctor-run offices.
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