Bally Total Fitness-Albany

(518) 869-0473 | View Website

1 Crossgates Mall Rd, Albany, NY | Directions   12203

42.689321 -73.850129

Open Hours

Sun 6am-8pm, Mon-Fri 5am-12am, Sat 6am-10pm

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Fitness Services: Exercise Programs


Bally Total Fitness-Albany

From The Owners of Bally Total Fitness-Albany

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Reviews for Bally Total Fitness-Albany

2 months ago

Think the gym is well located, handy to Dicks and fresh, healthy food at a nearby cafe.

I had a good experience with the yoga class instructors although the trainer I truly liked left and I was never able to identify another who was right for me during the daytime hours. I understand there have been many changes since then.

However, there is something that each person who joins should be aware. When I signed my contract, I had an understanding with the manager that when my period of membership ended there would be no more automatic payments from my bank. Well..... they continued to pull monies from my account. When my time was up there was another owner and another manager.

I was told I had to end the payments with the corporate office. Well, getting through by phone is labor intensive. I am hopeful that the letter of cancellation to the Corporate Office will be handled promptly. So, if you join, keep a letter to the Corporate office ready with your cancellation notice for the day you want to discontinue your membership.

~ maureen

3 months ago


Which I would have seen this sooner, this place is a complete and total scam, I agree with every body that had complains about it. I just like some of the people above was approach by a muscle guy with a nice guy smile, that later turn into a sorry you sign it grim. The staff is not helpful, the few times I went I got a really bad feeling about it. They talk and talk you into signing the their contract and then use the fact that "you sign it we have it in paper" to SLIM, WORK OUT, the money right out your bank Account!! The lying scum bags!

When I was being talked into this hellishly bad decision, I was not even aware that the contacted had a back until I was told so when I wanted to cancel. They stick the copying(yellowing receipt like paper) on the back of the paper they give you to read and sign. All while they talk and talk and talk. I for one ASK if I would be able to later cancel the membership if I could not longer pay for it and was told "you wont have to." My stupid naïve self took that to mean, you could but it wont come to that instead of, "NEVER MUAH HAHAHA!"

My friend, who's live around here for a few years was a victim of the 3 year scam some of the people above mention!

11 months ago

I met people with similar challenges. Working alongside them at Bally helped me stay dedicated.

11 months ago

Classes are great, Diane Rocks!

11 months ago

Love the new tanning beds!

12 months ago

This is a 3 star gym in what will be for many members a 5 star location. Especially around the holidays, the chance to break up a shopping trip with your choice of a workout is a real luxury, compared with spending a solid several hours fighting crowds.

The facility itself could be considered average; it is clean with good availability of equipment as another reviewer said. There aren't any extras here though -- there's no pool or sauna such as at many Bally clubs, and certainly no racquetball courts as a few have. Unlike other's possible views, I'd consider this a Planet Fitness class club in an excellent location for people who can appreciate a few hours only of mall shopping at a stretch. The integration of many Bally clubs into the LA Fitness group should prove very interesting and may offer future improvements -- or not. If you like its location, you'll find parking to be not a serious problem; it's reasonable to walk a ways to get to a workout of course, and actually parking is very easy much of the day. You should find this at worst an excellent addition to a set of clubs to visit in a multiclub membership.

over a year ago

I signed up for the free week long guest pass to check it out. This gym is really clean and there is never a wait for the machines here. The location is convenient (it's in the mall after all) and you can treat yourself to some clothes after working out! It's a two level gym-the first floor has all the weights and mats for weight training and toning as well as the studio for most of the classes. The second level has all the cardio machines-bikes and treadmills and ellipticals-and there is plenty of them! There is also a small studio for the spinning bikes-spinning courses are offered daily. I have taken the yoga morning class which I thought was relaxing but a bit too slow for me. It was more catered to the elderly I'm guessing but it was still calming and relaxing. I also took the powerflex class which woah worked my ineffectual arms HARD. A lot of reps! The zumba class is really fun-lots of upbeat music and it definitely will make you sweat! I have taken a spinning course-also makes you sweat but I really don't like being so stationary when working out. If you take spin though, I find Bernie really endearing and fun. He shouts, "ARE YOU READY?" The front desk guys always have a smile on their faces which is a small thing but really goes a long way to making me feel welcomed. I have been to the gym on weekdays in the morning and evening and at both times--there is NEVER a wait for a machine! SWEET! :)

over a year ago

The best trainer at this gym is Edson! Ask for him if you really want results

Doesn't Recommend
over a year ago

False Image – very disappointed in how my situation was handled, as I was hired part time for morning and worked a week. 1st of all the person I was replacing should have been informed, rather than him asking me, and storming out slamming the front door to the mall- apparently he was not aware I was taking 2 days away from him- and although the person that trained me did a fantastic job, never got to talk to the GM, he was sick, and basically just sat there- that is not how I operate. needless to say, went in to pick up my check a week ago, and was told by the owner that "they" mailed it out....they who? have left several messages for the owner, and of course no check. I worked the days, worked the hours, not understanding why no one will get back with me>?

over a year ago

LOVE IT!! – Was a member here 4 years ago and although it was not as bad as some of the other reviews mention it was what I would expect from a gym.

On the other hand re-joined after moving back to albany when a they added tanning and love the new staff and equipment. Buying my mother a membership for her birthday...

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