2577 N US Highway 31 S, Traverse City, MI | Directions 4968444.7238006591797 -85.647590637207
M-Sa 10am-9pm, Su 11am-8pm
Best buy worst service – I flew into Traverse City to visit my father in the hospital.
I foolishly left my laptop in my luggage, padded with clothing on both sides. When I unpacked my bags I saw that they were arranged differently than when I left and my laptop screen was broken.
I went to Best Buy because I had bought my laptop at another location.
The sales staff were rude to me, not wanting to help once they realized I didn't just want to buy a new laptop.
Their so-called "geek squad" was also heavy into selling me a new one. They said it would take at least 3 weeks to repair and cost over $300. I realize this kind of breakage is not covered under warranty, but this seems a bit excessive for a laptop that cost less than $600.
I called several local places and found one that would look at my laptop for free, and they quoted me $120.00 for a used screen that looked better than my old one. They had me up and running overnight.
Too bad Best Buy doesn't want to do service on what they sell, at least someone does.
A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short
Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
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